Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our family stayed at the Kolea Resort for two weeks in January 2018. We were a family of six; 4 adults and two children. This resort came recommended by a family member who has been staying at the resort for the past twelve years. We choose a ground floor condo as we thought the children would enjoy the extra space. We really enjoyed the Resort and its amenities. The resort is very well maintained, pools very clean and public areas are all well kept. Our condo was clean, spacious with comfortable beds. The kitchen is well equipped, some items such as knives were not in good shape, broken handles but overall the kitchen was decently equipped. One thing that would improve the use of the furniture would be felts on all the chairs inside and out as they make a terrible noise when being moved on the tiles. One big disadvantage of this unit was the noise coming from the condo above. For 12 nights of our stay we were woken up at 5:00 in the morning to the non-stop moving of furniture, very noisy children running around which made it impossible to sleep past the hour of 5:00. We spoke to the Waikoloa Rental Agency and they reported the problem immediately. Unfortunately, as they are not the company renting the condo above, the problem was never resolved. We found out that the condo above (1B) allows 10 people as a maximum for the same size we rented which has a maximum of 6. So I would advise anyone renting a condo in this resort to be aware of the different rental situations. If we come back to Kolea or recommend this resort to anyone, we would suggest renting a top floor unit. We would highly recommend Waikoloa Vacation Rental Management, they provided excellent service.