OYO Rooms Wakuya hotels

"The staff was very polite and helpful. The view from the room was beautiful especially at sunrise."

"Great value hotel. Modern and clean. Onsen / Sento was well maintained and hot. Plenty of car parking. Many dining options in the area."

"Very friendly and helpful staff. Rooms are clean. Good parking. Convenient for1 night stay"

"部屋は仕方ないが狭い。チョックアウトの際のカウンターの対応はとても良かった。"

"The property has a pretty environment and has a nice view of the Matsushima bay area. It offers tasty meals with a good variety of food and beverages. Unfortunately the room that I was assigned, while has a nice view, is right next to the railway tracks with trains frequently passing. No information about the railway tracks were provided in the process of booking online, I believe Expedia should alert customers to state clearly their request for a quiet room away from the railway. The property should also consider installing double glazed windows for the rooms affected. Should I be staying for more than one night, I would request a change of rooms."

"Great for the "

"Neat as a pin, in a busy area full of eateries and a shopping mall about 10 minutes walk away. Staff were very helpful and there is a good breakfast and parking. There are high- tension electrical towers very close, not seen in the pictures, if you are bothered by that. "

"Good food, free drink, shuttle service available. We will be back."

"I’m very disappointed about the fact that the hotel does not have the courtesy to provide 1 or 2 hr of late check-out : They charge ¥1,000/hr/person!!! If it’s a weekend, i can understand, but it’s a quiet Monday! I’ve been to dozens of hotels in Japan and worldwide, first time I encountered this. Of course, they’re not ethically wrong or anything; but as a service provider, i will not choose or recommend to anyone."