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貝斯特韋斯特艾登溫泉酒店及活動中心的評價

3 out of 5
貝斯特韋斯特艾登溫泉酒店及活動中心
2526 White House Pkwy, Warm Springs, GA

評價

9.0

卓越

10 分評分，優異；210 則評價中有 140 則" "
8 分評分，不錯；210 則評價中有 36 則" "
6 分評分，一般；210 則評價中有 21 則" "
4 分評分，欠佳；210 則評價中有 8 則" "
2 分評分，很差；210 則評價中有 5 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Jerry (Murrieta)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Aiden Staff 於 2024年4月5日的回應
Thank you for your review! We hope you had an excellent say and return to see us again!

8/10 不錯

POLICIA

讚好：整潔度、職員與服務、設施服務和住宿狀況
My husband and I absolutely loved the staff: Teresa, Taylor and Natalie. Make sure to enjoy the amazing breakfast prepared by Teresa!
於 2024 年 2 月住了 8 晚
Taylor 於 2024年3月3日的回應
Thank you so much. We apperciate you! We hope you plan to come back and see us again. It was a pleasure to have you and your husband here with us!

10/10 優異

Trista

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Lisa

讚好：職員與服務、住宿狀況和客房舒適度
Serviceable place to stay near Warm Springs
Stayed for 2 nights to explore Warm Sorings and surrounding area. We would not usually choose a Best Western but it was the only hotel in the area. Room was 1st floor looking out on the parking lot. There seemed to be rooms with patios or balconies to enjoy the beautiful view but maybe those cost extra? Staff was very friendly and helpful. The room was just dated and average. I admit I like a fancier hotel when I travel. No complaints other than terrible water pressure in the shower but I doubt the hotel can do much about that. There were some beautiful outdoor spaces to enjoy as well as a bar and restaurant which was convenient.
Out the back of the hotel. Not the view from our room (smile)
於 2023 年 12 月住了 2 晚

8/10 不錯

leslie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Only compliant is the lighting in the room and bathroom is very dim. I had read that in a previous review and brought a lighted mirror, but it was still very dim. Carpet a little worn. Staff and food was wonderful!
於 2023 年 11 月住了 2 晚

6/10 一般

Carl

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
For a hotel that is popular for the view, don’t book the most expensive room expecting a view of anything other than the parking lot. The outdoor bar area does not have heaters and closed at 7pm on a Saturday night due to it being chilly. Otherwise a great place for a getaway.
於 2023 年 11 月住了 1 晚

10/10 優異

Todd

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The young man who checked us in was pleasant and polite. We met Joy and her husband the next morning and they went above and beyond to give us area information and fun, local things to do. Joy also boxed up few mini muffins and granola for us to take on our hikes. She also hollered out the front door when we were leaving, and I forgot one of my bags:) They gave the kind of experience that makes you want to come back and to recommend the hotel to others. We had a wonderful experience there.
於 2023 年 10 月住了 1 晚

10/10 優異

Suzanne

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely property just south of Warm Springs, GA, with spectacular views of the sunrise, an inviting fire pit in the back by the pool area, and extremely friendly and helpful staff. Our room was perfect - clean, comfortable and quiet. Coffee and breakfast were available in the morning, and the food and drinks from the restaurant and bar were outstanding. The location is just a few minutes drive from Warm Springs so it was very convenient. We will definitely come again.
於 2023 年 10 月住了 2 晚

10/10 優異

Thomas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

8/10 不錯

Recilla

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
The staff was very accommodating. The rug was slightly worn but overall good condition but very comfortable. The staff was excellent. The food at the restaurant...the View could be updated. Limited choices. The view and atmosphere exceptional.
於 2023 年 10 月住了 2 晚

4/10 欠佳

Patrick (Tallahassee)

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Property was clean and attractive (although some grounds maintenance was lacking). Staff was pleasant. Unfortunately we had no TV service literally for hours and had to change rooms in order to get it. More importantly, we had no internet service for our stay. There was no offer to compensate us for the lack of these basic services.
於 2023 年 8 月住了 1 晚

10/10 優異

Marlon

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was absolutely beautiful. The staff was kind and courteous and informative. The food was delicious and the view behind the property as well as the cleanliness of the property in every area was spectacular. I would love to stay again one day.
於 2023 年 8 月住了 1 晚

10/10 優異

Joanne

讚好：設施服務
Staff and facilities were excellent and the view was spectacular. If you are ever in warm springs this is the best place to stay….
於 2023 年 8 月住了 2 晚

10/10 優異

Benjamin

讚好：整潔度、職員與服務和住宿狀況
The food and bar area was great. The staff was great.
於 2023 年 8 月住了 1 晚

4/10 欠佳

SHEILA

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Arrived an hour after check in time and the rooms were not ready. Had to wait 30-40 minutes for a room to be available & then the sink didn’t drain well and neither did the shower. It was never fixed as promised. Found out later my friends stayed in this room the day before and was moved to another because of the issues so there was time for it to be fixed before putting more customers in it. Overall the stay was good. Celebrated a wedding downtown Warm Springs & then partied in the venues here at the hotel with friends after the reception. The good outweighed the bad!!!
於 2023 年 6 月住了 1 晚
Kathie 於 2023年7月1日的回應
We're sorry to hear about the issues with the sink. I did place a chemical in the sink to unstop it, but got busy and forgot to return to check it. We were booked up for the weekend, otherwise we would have been more than glad to move you. I apologize for your inconvenience and am hoping you will give us another opportunity to make your stay the best!

10/10 優異

Douglas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚

10/10 優異

Diana

讚好：整潔度、職員與服務和住宿狀況
The staff was very accommodating.
於 2023 年 6 月住了 3 晚

10/10 優異

Guangxu

讚好：整潔度、職員與服務和住宿狀況
Little white house
於 2023 年 6 月住了 2 晚

10/10 優異

Brent

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚

6/10 一般

Donald

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
While hotel is relatively new, the elevator leading to north second floor smelled like vomit. The room itself had a large area in ceiling which was discolored. The bath sink had visible wear. Under desk area had dust and some debris. The bed was very uncomfortable.
於 2023 年 5 月住了 1 晚

10/10 優異

William

讚好：職員與服務、設施服務和住宿狀況
Facility was clean and well-maintained. Nice view out the back.
於 2023 年 5 月住了 2 晚

10/10 優異

Susan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚

10/10 優異

Dennis

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful staff. Was very clean and the view was awesome!
於 2023 年 4 月住了 2 晚
Dillon 於 2023年4月14日的回應
Thank you so much for your kind words, Dennis. We are so glad you enjoyed your stay at our Aiden in Warm Springs, GA. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 7066554015.We appreciate your loyalty to our brand.Sincerely,Dillon KneppGeneral ManagerAiden by Best Western @ Warm Springs Hotel and Event Center

10/10 優異

michael

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 3 月住了 3 晚

10/10 優異

Carol

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
Wonderful hospitality! The front desk staff was so kind and warm. They lit the fire pit just for my family and even ran out and bought more supplies for s'mores when they discovered they had run out. The property grounds are beautiful, overlooking the valley. The food at the bar/ restaurant was tasty. The rooms were clean and comfortable. The free breakfast was just what we needed. We hope to be back!
於 2023 年 3 月住了 1 晚
Dillon 於 2023年4月14日的回應
Thank you so much for your kind words, Carol. We are so glad you enjoyed your stay at our Aiden in Warm Springs, GA. You and your son were both such a delight to have!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 7066554015.We appreciate your loyalty to our brand.Sincerely,Dillon KneppGeneral ManagerAiden by Best Western @ Warm Springs Hotel and Event Center

10/10 優異

Binu

於 2023 年 3 月住了 1 晚
Dillon 於 2023年4月14日的回應
We are so glad you enjoyed your stay at our Aiden in Warm Springs, GA. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 7066554015.We appreciate your loyalty to our brand.Sincerely,Dillon KneppGeneral ManagerAiden by Best Western @ Warm Springs Hotel and Event Center

6/10 一般

Keith

於 2023 年 2 月住了 1 晚

10/10 優異

Mary

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was beautiful! Staff was so kind and helpful.
於 2022 年 12 月住了 1 晚

10/10 優異

Leanne

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a truly beautiful hotel with very helpful staff! We recommend this place to anyone staying in the area (easy driving distance for Callaway Gardens or Pine Mountain Park or Wild Animal Safari).
於 2022 年 12 月住了 2 晚

10/10 優異

cindy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚

6/10 一般

Jeff

讚好：整潔度、職員與服務和設施服務

10/10 優異

Ashley

8/10 不錯

Carolyn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We stayed one night to attend the Fantasy in lights. The room was nice, bed was very comfortable. The breakfast was good, but they probably need another person to help keep everything filled & coffee made.
於 2022 年 12 月住了 1 晚
Staff 於 2022年12月7日的回應
We are glad you enjoyed your satay. We hope to see you back soon.

8/10 不錯

Bob

於 2022 年 12 月住了 1 晚

10/10 優異

Steven

於 2022 年 11 月住了 1 晚

10/10 優異

Jose

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Truly Warm Springs
Very nice Hotel! Property is beautiful withmountain views! Staff is the best! Warm Springs is truly a quaint small town with very friendly people.
於 2022 年 11 月住了 2 晚

10/10 優異

Myron

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Professional Service with a Smile
Our stay this weekend was AMAZING! From the nice facilities down the the friendly staff, we enjoyed the entire experience. Our room was clean and comfortable with an amazing view! When checking in, the manager and front desk attendant was super friendly and answered all questions clearly. We then enjoyed the bar where we were served by Susan and Chelsea, they were not only professional, but they also went above and beyond to make sure that we were taken care of. This was our second time staying and we will definitely be returning for another visit. Five-Star service, hands down!
於 2022 年 11 月住了 1 晚

8/10 不錯

Barbara C

於 2022 年 11 月住了 2 晚

10/10 優異

Rosemary

讚好：整潔度和職員與服務
Vista at outdoor seating area was spectacular. Loved large Gazebo area
於 2022 年 10 月住了 1 晚

10/10 優異

Mitchell

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place for w weekend get away. Very clean and great views.
於 2022 年 10 月住了 2 晚

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Lovely facility staff courteous
於 2022 年 10 月住了 1 晚

6/10 一般

Dawn

親子同遊
讚好：設施服務
不滿：職員與服務
Staff was not the most friendly, and breakfast buffet was lacking a lot. Hotel room could have been a little cleaner
於 2022 年 10 月住了 2 晚

10/10 優異

Stacey

於 2022 年 10 月住了 1 晚

8/10 不錯

Erin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a beautiful setting! Our room was clean and comfortable. The outdoor bar and seating areas are unique. The only criticism I have is that the breakfasts were disappointing. There was not a lot of variety in breakfast items and several items were unavailable. One morning there was no toast or English muffins. There was no milk or orange juice. The biscuits were old. Otherwise however it was an exceptional stay.
於 2022 年 10 月住了 2 晚

10/10 優異

Debbie

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Hotel was gorgeous, staff great, Hannah in bar was amazing to watch her manage all those people! Only improvement I would suggest is the food. The food used in the bar was not very good and was expensive. The breakfast was warm but not hot, and minimal. They need a cook and a kitchen. We were thrilled with the location and if we are in the area again definetly would use this same hotel.
於 2022 年 10 月住了 3 晚

10/10 優異

Johnna

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Weekend Getaway
Very pretty location and not far from Callaway! Perfect for a quick getaway!
於 2022 年 10 月住了 1 晚

6/10 一般

Martha

親子同遊
讚好：整潔度和職員與服務
The property is beautiful the rooms clean however, the air conditioning in our room did not work.
於 2022 年 10 月住了 1 晚

8/10 不錯

Janet

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I booked the property for all the outdoor features & was disappointed that there was a private party in the pavilion/gazebo & firepit was blocked off for hotel guests
於 2022 年 9 月住了 1 晚

8/10 不錯

Mary

家人同遊
讚好：整潔度和住宿狀況
No free breakfast available before 8:00am
於 2022 年 9 月住了 2 晚

10/10 優異

Bobby

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Stay
Aiden features the kind of quality I've come to expect from a Best Western property. Clean and quiet, with a helpful staff. The views of the surrounding area are lovely. Would be happy to stay there again.
於 2022 年 8 月住了 1 晚