Took forever for anyone to come to the front desk to get checked in. Stayed two days and there was no breakfast provided even though it was advertised. The stay wasn’t horrible but it wasn’t all that great either
Howard
於 2024 年 4 月住了 2 晚
2/10 很差
stacy
2024年4月15日
不滿:整潔度、職員與服務和住宿狀況
The rooms were dirty, tub was gross, and there were bugs on the counter and in the bathroom.
We asked for extra blankets for both beds, but only 1 extra was available. Beds were also very hard/not comfortable at all.
We ended up not staying the second night because of a family emergency, but they said they could not refund the 2nd night because we had booked thru Expedia. Could you please let me know if a refund for the 2nd night is possible?
Also, one other thing, all of the emails from Expedia to me have been addressed to Stacy, and all the text messages were addressed to Shitley (not kidding). My name is Shirley Parker.
stacy
於 2024 年 4 月住了 2 晚
4/10 欠佳
Caleb
2024年4月15日
不滿:整潔度
Blankets were dirty had to ask for new ones
Advertising was wrong. No breakfast and no pool.
Worker was nice and polite.
Caleb
於 2024 年 4 月住了 1 晚
2/10 很差
Marc
2024年4月7日
讚好:職員與服務
不滿:整潔度
No breakfast, smelled like weed so bad it was coming into your room. Will not be staying at this hotel again
Marc
於 2024 年 4 月住了 2 晚
2/10 很差
Judy
2024年3月3日
The floors were dirty in the bathroom and bathroom, no continental breakfast ( we were told they didn’t have enough staff to serve breakfast) and the lock on the door to our room didn’t lock. There was no need for a key to get I the building and didn’t need a key to get into the room 😏
Judy
於 2024 年 3 月住了 1 晚
4/10 欠佳
CHARLES
2024年2月25日
不滿:整潔度和職員與服務
the front desk could not find my reservation
CHARLES
於 2024 年 2 月住了 1 晚
2/10 很差
Bonnie
2024年1月31日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Dirty bathroom and smoke filled smell
Room wasn’t clean. Hair on the bathroom sink/counter and floor. Floors were not vacuumed since there was dirt and trash pieces on the floor. And while the confirmation email said it was a smoke free facility, it absolutely is not. By morning I was getting sick, and after recently having pneumonia this was the last smell I needed to be around. I was stuck there since I broke down while traveling and my vehicle was in the shop. No breakfast. Hard to understand staff since they struggle with English. Poor rating all the way around.
Bonnie
於 2024 年 1 月住了 1 晚
10/10 優異
Tim
家人同遊
2024年1月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tim
於 2024 年 1 月住了 1 晚
10/10 優異
Nicholas
2024年1月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mc Donalds
, bas and gas station nearby.
Nicholas
於 2024 年 1 月住了 1 晚
2/10 很差
Crystal (Travelers Rest)
2023年12月22日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The furniture was very unique other than that the front desk Sucked...Never really smiled or offered assistance when I requested a first floor room. This hotel had NO ELEVATOR and I HAD TO CLIMB 2 FLIGHTS OF STAIR WITH TWO BAD KNEES TO GET TO .Y ROOM...
NOT ONLY DID THE TOILET NOT FLUSH BUT i had to fill the ta k up in order for the toilet to flush!!!