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貝塞斯達市美利堅酒店的評價

3 out of 5
貝塞斯達市美利堅酒店
8130 Wisconsin Ave, Bethesda, MD

評價

6.6
10 分評分，優異；1002 則評價中有 177 則" "
8 分評分，不錯；1002 則評價中有 300 則" "
6 分評分，一般；1002 則評價中有 233 則" "
4 分評分，欠佳；1002 則評價中有 151 則" "
2 分評分，很差；1002 則評價中有 141 則" "

6.8/10 

整潔度

7.4/10 

職員與服務

6.2/10 

設施服務

6.2/10 

住宿狀況

6.2/10 

環保程度

評價

4/10 欠佳

coca

不滿：住宿狀況和客房舒適度
Noisy
隔壁沖水 講話 走路 聽的一清二楚 吵鬧不休 簡單早餐 很油膩 還好有蘋果 熱茶就足夠了 美國早餐都一個樣
於 2017 年 12 月住了 2 晚
MM 於 2017年12月30日的回應
感谢您的评论，我们感谢您的时间。 我们很抱歉，你能听到隔壁房间的水流。 我们将有维护调查这一点。 我们很高兴你喜欢水果和茶。

10/10 優異

craig

讚好：設施服務
Price and Location
於 2024 年 4 月住了 4 晚

10/10 優異

Terry

讚好：職員與服務、設施服務和住宿狀況
Economical. Convenient
於 2024 年 4 月住了 3 晚

4/10 欠佳

Haniel

商務旅客
不滿：設施服務和住宿狀況
I was in town for a seminar and booked because it was affordable. Proximity to nearby restaurants and my seminar location was great however, my time at the American Inn of Bethesda was disappointing. I attempted to use the “fitness center” but only found a small room with an empty water cooler, 1 popped stability ball, an elliptical, and an adjustable weight bench with a small assortment of mismatched dumbbells. I took my chance with the elliptical and left with very sticky shoes from whatever was on it prior to me using it. Later, i tried to go back to my room to review information from my course work but was met with distracting moans from guests next door. I know thats not the fault of the establishment but the thin walls did not help.
於 2024 年 4 月住了 3 晚

10/10 優異

Edward

讚好：整潔度、職員與服務和住宿狀況
Easy check in great beds, quiet.
於 2024 年 4 月住了 1 晚

6/10 一般

Masaki

商務旅客
不滿：職員與服務、設施服務和住宿狀況
shower is not good.
於 2024 年 4 月住了 4 晚
American Inn 於 2024年4月16日的回應
Thank you for your feedback. We apologize for the issue you had with our hotel. Please give us another chance to impress you.

8/10 不錯

Myron

讚好：整潔度、職員與服務和住宿狀況
The room was quiet and the bed was comfortable
於 2024 年 4 月住了 3 晚
American Inn 於 2024年4月16日的回應
Thank you very much for your feedback. We are glad you enjoyed your time spent at our hotel. We look forward to your next stay at our hotel.

4/10 欠佳

Samy (Rockville)

不滿：整潔度和住宿狀況
Very bad condition, needs renovation
於 2024 年 4 月住了 1 晚
American Inn 於 2024年4月3日的回應
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you.

8/10 不錯

Dan

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The parking is VERY LIMITED, fortunately there are some public parking lots & garages very close.
於 2024 年 3 月住了 1 晚
American Inn 於 2024年3月31日的回應
Thank you for your feedback. We look forward to your next stay at our hotel.

10/10 優異

Enoch

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like their breakfast
於 2024 年 3 月住了 2 晚
American Inn 於 2024年3月31日的回應
Thank you for your feedback. We look forward to your next stay at our hotel.

6/10 一般

Gilbert

great location but, parking a challenge
於 2024 年 3 月住了 1 晚
American Inn 於 2024年3月28日的回應
Thank you for your feedback. We apologize for the issue you had with our parking lot. Please give us another chance to impress you.

4/10 欠佳

Tabitha

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
It just wasn’t what I thought it would be. Breakfast is bagged. Wallpaper coming off the wall. Hole in the bathroom where a towel bar was suppose to be because they left it on the floor, had to constantly get my keycard reset, heater didn’t work in the room. However, you get what you pay for the area felt safe and most of the staff was friendly and helpful.
於 2024 年 3 月住了 2 晚
American Inn 於 2024年3月26日的回應
Thank you for your feedback. We apologize for the issues you had with our room. Please give us another chance to impress you.

10/10 優異

Kathleen

家人同遊
讚好：設施服務
Staff is very pleasant. All is clean and neat. Breakfast was adequate with fruit, juice, muffin, and yogurt. Requests were addressed quickly. I look forward to staying there again.
於 2024 年 3 月住了 1 晚
RVV 於 2024年3月26日的回應
Thank you for your review, we looking forward to see you next time you are in town

2/10 很差

Joseph

不滿：整潔度、職員與服務、設施服務和住宿狀況
Very dated and dirty facility. Smelled musty as soon as I entered the lobby. My room smelled even worse. The condition of my room was notorious. The window blinds didn’t work, the nasty curtains are falling down, and the carpet was filthy and looks like it’s never been replaced. The facility has a very limited number of parking spaces, but none were available and I had to pay for nearby public parking. The only good thing I can say about this hotel is it is located to many restaurants and bars. Although my room was only $104 for the night, I will never stay here again.
於 2024 年 3 月住了 1 晚
American Inn 於 2024年3月21日的回應
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

10/10 優異

Gale

伴侶同遊
讚好：整潔度、職員與服務和設施服務
It was a convenient location while in the area.
於 2024 年 3 月住了 1 晚
American Inn 於 2024年3月11日的回應
Thank you for your feedback. We look forward to your next stay at our hotel.

2/10 很差

Carllisa

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
So I was visiting this property because had to attend a medical procedure early in the morning and was planning to stay overnight to be close to the medical facility. I arrived at the facility at about 9 PM to find it less than favorable to the pictures that were provided online. As I went to check in, I noticed that there were several people sitting in the lobby that appeared to be living in the facility. I did say to the front desk person that I was unaware that this was an extended stay location. Check me in gave me my key and I then went to my room which was located on the fourth floor at the very end of the hallway. when I got to the room I found it to deployable the room was very cold. The hallway was very dark and there was a definite smell of marijuana coming from the rooms I passed.. understanding that marijuana is legal in the area. The location is advertised as a smoke, free hotel. The room itself was very rundown and cold. It was mid January and cold outside. I was unable to turn on the heat in the room. I tried to reach out to the service desk by using the phone in the room and it was not plugged in.. plug the phone in. I was not able to make a phone call to the front desk.. the front desk by using my cell phone and I was unable to get anyone to answer the phone. At that point time I was completely fed up with this surroundings and just wanted to rest I grab my bags and and check out. And no I was not given a refund or an apology. Then I checked in elsewhere.
於 2024 年 1 月住了 1 晚
American Inn 於 2024年2月26日的回應
Thank you for your feedback. We apologize for the issues you had with our room. Please give us another chance to impress you.

8/10 不錯

Karen

商務旅客
讚好：整潔度和住宿狀況
I was a woman traveling alone and I had a lovely visit to an unfamiliar town while I stayed here.
於 2024 年 2 月住了 6 晚
American Inn 於 2024年2月13日的回應
Thank you for your feedback! We look forward to your next stay at our hotel!

2/10 很差

Aubry

不滿：設施服務和住宿狀況
I picked this hotel because it offered parking - for a fee. We checked in, paid for parking, received the pass. Went to get food. We came back and there were no empty spots. I asked where we were supposed to park, she told me across the street, but we had to move the car by 7am or it would be ticketed or towed. I told her we had paid for parking, she said the day guy had oversold their spots. She let me stay in employee parking, but it was very inconvenient.
於 2024 年 2 月住了 1 晚
American Inn 於 2024年2月13日的回應
Thank you for your feedback. We apologize for the issue you had with our parking. Please give us another chance to impress you!

2/10 很差

Eric

於 2024 年 2 月住了 1 晚
American Inn 於 2024年3月20日的回應
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

6/10 一般

Yaron

於 2024 年 1 月住了 1 晚
American Inn 於 2024年3月20日的回應
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

10/10 優異

Mohamed

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
American Inn 於 2024年1月26日的回應
Thank you for your feedback. We look forward to your next stay at our hotel.

6/10 一般

Robert

讚好：整潔度和職員與服務
不滿：設施服務
I didn't like the limited parking space and the lack of room service.
於 2023 年 12 月住了 6 晚
American Inn 於 2024年1月21日的回應
Thank you for your feedback. We apologize for the issues you had during your stay. Please give us another chance to impress you!

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
American Inn 於 2024年1月20日的回應
Thank you for your feedback. We look forward to your next stay at our hotel.

6/10 一般

Nicola

讚好：客房舒適度
Uneven Reception Desk - Women Were great
While the two women at the reception desk the day I arrived were excellent in helping resolve an issue, when I asked for a late check-out, the person at the reception desk (a man) was what I would call rude when he told me, THREE times, that I absolutely had to be out by the time he was allowing me to check out. His behavior will certainly not encourage me to return any time soon and he could certainly benefit from some training in customer relations.
於 2024 年 1 月住了 2 晚
American Inn 於 2024年1月20日的回應
Thank you for your feedback. We apologize for the issues you experienced during your stay. Please give us another chance to impress you!

8/10 不錯

Joel

於 2024 年 1 月住了 1 晚
American Inn 於 2024年1月20日的回應
Thank you for your feedback. We look forward to your next stay at our hotel.

10/10 優異

Sabrina

於 2024 年 1 月住了 1 晚
American Inn 於 2024年1月25日的回應
Thank you for your feedback. We look forward to your next stay at our hotel.

2/10 很差

Maurice

不滿：整潔度、職員與服務、設施服務和住宿狀況
Had roaches in my room along with mold and rust in the bathroom the vents are clogged with dirt smoke detectors has dirt and rust on it rusty on all sprinklers will not be returning and will let health department know of the condition and i will be asking for a full refund very disappointed
於 2023 年 12 月住了 1 晚
American Inn 於 2024年1月20日的回應
Thank you for the feedback. We apologize for the issues you had with during your stay. Please give us another chance to impress you!

10/10 優異

Suresh

於 2023 年 12 月住了 1 晚
American Inn 於 2023年12月17日的回應
Thank you for your feedback. We look forward to your next stay at our hotel.

10/10 優異

Suresh

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall it’s great but parking is very limited so be prepared to use public parking near this hotel
於 2023 年 12 月住了 1 晚
American Inn 於 2023年12月17日的回應
Thank you for your feedback. We look forward to your next stay at our hotel.

8/10 不錯

Andrea

商務旅客
讚好：整潔度和職員與服務
Great location for working at NIH and also clean and cosy.
於 2023 年 12 月住了 1 晚
American Inn 於 2023年12月17日的回應
Thank you for your feedback. We look forward to your next stay at our hotel.

8/10 不錯

Gerson

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 2 晚
American Inn 於 2023年12月17日的回應
Thank you for your feedback. We look forward to your next stay at our hotel.

2/10 很差

Gisella

不滿：整潔度、職員與服務和住宿狀況
Dirty facilities. Horrible experience
於 2023 年 12 月住了 1 晚
American Inn 於 2023年12月17日的回應
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

4/10 欠佳

clement

於 2023 年 12 月住了 1 晚
American Inn 於 2024年2月7日的回應
Thank you for your feedback. We look forward to your next stay at our hotel.

4/10 欠佳

真實旅客

商務旅客
讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 12 月住了 3 晚
American Inn 於 2023年12月17日的回應
Thank you for your feedback. We look forward to your next stay at our hotel.

4/10 欠佳

Michael

不滿：職員與服務
於 2023 年 12 月住了 3 晚
American Inn 於 2023年12月17日的回應
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

2/10 很差

Kwun Wing Guinevere

讚好：職員與服務
不滿：整潔度和住宿狀況
The hotel room had an unpleasant smell, paint on walls were falling off, and the air conditioning system was so loud that it severely impacted sleep quality. It was a very uncomfortable stay. Would never go back.
於 2023 年 10 月住了 2 晚
American Inn 於 2023年12月6日的回應
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

8/10 不錯

Brad

商務旅客
讚好：整潔度、職員與服務和住宿狀況
The American inn of Bethesda met all of my needs. I just needed a place to stay. It was the most economic place around. It was clean, mostly quiet, the staff was cool and the water was hot. My only complaint was parking. I didn't know about the $20 power day parking until I was there with a place to park. I'll stay here again if it's available.
於 2023 年 11 月住了 2 晚
American Inn 於 2023年11月28日的回應
Thank you for your feedback. We look forward to your next stay at our hotel.

8/10 不錯

Jeff (West Orange)

讚好：職員與服務
不滿：住宿狀況
Check in staff were great and very helpful
於 2023 年 11 月住了 1 晚
American Inn 於 2023年11月20日的回應
Thank you for your feedback. We look forward to your next stay at our hotel.

4/10 欠佳

Mary

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
American Inn 於 2023年11月9日的回應
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

2/10 很差

James

於 2023 年 11 月住了 2 晚
American Inn 於 2023年11月28日的回應
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

6/10 一般

emily

讚好：整潔度和客房舒適度
Eh, fine for a night
Fine for a night or two, but zero frills. Breakfast comes in a paper sack and has to be requested at the front desk. We didn’t have a working tv for the first 24 hours, the person at the desk shrugged and said sorry, nothing could be done. Heater/air conditioner either had to run all the time, or not at all, could not control temperature at all.
於 2023 年 10 月住了 4 晚
American Inn 於 2023年11月6日的回應
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

8/10 不錯

steven

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 3 晚
American Inn 於 2023年11月3日的回應
Thank you for your feedback. We look forward to your next stay at our hotel.

6/10 一般

Daniel

於 2023 年 10 月住了 1 晚
American Inn 於 2023年11月20日的回應
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

4/10 欠佳

Garret

不滿：整潔度和職員與服務
於 2023 年 10 月住了 7 晚
American Inn 於 2023年10月27日的回應
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

2/10 很差

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
American Inn 於 2023年11月2日的回應
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

4/10 欠佳

Shafiun

商務旅客
不滿：職員與服務、設施服務和住宿狀況
The internet service in the room is dismal--terribly slow even for regular browsing. They don't have any area for breakfast, they provide a breakfast pack, which includes an apple, yogurt, a small juice, a small water bottle, etc, no coffee or tea (though you can have tea/coffee in the room). Convenient location. Good for something you are looking only for a night stay. Most of the amenities they claim do not work or are unusable.
於 2023 年 10 月住了 4 晚
American Inn 於 2023年10月24日的回應
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

6/10 一般

ADRIANA

商務旅客
不滿：職員與服務
Very close to NIH hotel
I checked in on Sunday Oct 15 at 4pm, I was given a key and when I arrived to the room I was unable to enter the room as none of the two keys worked. The cleaning lady open it for me but then she informed me that room was not clean and that I have to wait 30 min. I returned to the front desk to request a replacement of the keys. The second set did not work either. The front desk attendant came with me and after going up and down with the key it open it for him. I tried myself and I did not know how to open it. He got mad, clearly he was in emotional pain. He took off did not explain me how to open the door and just told me He did not have time to deal with the door and took off. The room was still unclean. I went for the third time to the front desk to wait. After 10-15 minutes the same front desk attendant offered me to change the room for a cleaned one. I was put in a room in the 4th floor. The room was dark and the rooms are small. It mas mainly clean. Still 169 dollars a night + tax for the room is highly priced. The hotel still offers a bag to go as breakfast with small water, juice, a muffin, a fruit and a yogurt. The hotel has a back entrance and a front entrance. A few blocks to Harris teeter! The shuttle to NIH runs once everyone 7:12 am or so but only to the clinical center. Otherwise it is ok.
於 2023 年 10 月住了 3 晚
American Inn 於 2023年10月23日的回應
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

2/10 很差

Orlando

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Very poor condition
於 2023 年 10 月住了 2 晚
American Inn 於 2023年10月23日的回應
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

4/10 欠佳

Marcie

不滿：整潔度
Cheap but not well maintain! Mold in bathroom tub!
We stayed here because it was the cheapest hotel near our daughter in Bethesda , Maryland. Would not stay again ! Supposed breakfast but no coffee available. We got yogurt.
於 2023 年 10 月住了 4 晚
American Inn 於 2023年10月18日的回應
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

6/10 一般

museti

於 2023 年 10 月住了 2 晚
American Inn 於 2023年11月6日的回應
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!