First off, the staff was great, courteous and helpful. But that is not enough to make a Motel good. The beds are very uncomfortable and there was a hallway air freshener that kept on beeping due to low battery, all day and night until I finally complained. You would think the cleaning staff would have said something. On the subject of cleaning staff, our room was not vacuumed very well, sequence from a previous occupant was on the floor for our entire stay, and we had to ask for clean towels. The heater in the room would not maintain the temperature. We set it at 66 degrees and it went up to around 78 degrees and then cycled down to around 64 degrees all night. The blankets on the bed are thin and we had to ask for another one so my wife could keep warm when the heater was on its down cycle. The breakfast was skimpy at best and the bread seemed to have been frozen and then thawed, which made it hard and taste stale. They also had a removable lid over the eggs and nowhere clean to place it so people were placing it on a wooden shelf nearby while they scooped their food, not the most sanitary situation in my opinion. Also, there are no elevators or carts for your luggage. You leave the lobby and must carry your luggage up six stairs for the first floor and a lot more for the second floor. Why not at least put in a ramp on the first floor?
