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華盛頓哥倫比亞特區市區希爾頓欣庭酒店的評價

3 out of 5
華盛頓哥倫比亞特區市區希爾頓欣庭酒店
1475 Massachusetts Ave NW, Washington, DC

評價

8.4

很好

10 分評分，優異；1000 則評價中有 489 則" "
8 分評分，不錯；1000 則評價中有 336 則" "
6 分評分，一般；1000 則評價中有 100 則" "
4 分評分，欠佳；1000 則評價中有 34 則" "
2 分評分，很差；1000 則評價中有 41 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.4/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 4 晚

10/10 優異

Jing (Los Angels )

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
环境和地点非常方便，前台入住和离店的速度非常快，房间里的设施也一应俱全，离地铁站也不远，非常方便乘地铁出行和去机场，个人建议早餐的种类再改善一下。
於 2019 年 9 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 1 月住了 6 晚

6/10 一般

WEN TING (Taiwan)

已經是訂非吸菸房了，但是整個樓層煙味都很重。用餐區的座位很少，蠻擠的。

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
符合预期。
离白宫比较近。住宿环境和条件也不错。

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

CHANTE L

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The only thing I didn't like was their parking system and fees.
於 2024 年 4 月住了 1 晚
Elwin Black - Front Office Manager 於 2024年4月30日的回應
We appreciate your feedback and we hope to see you again soon.

8/10 不錯

Ebony (Petersburg)

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Elwin Black - Front Office Manager 於 2024年4月30日的回應
We're pleased to hear that you had a good stay with us, and we hope to see you again soon.

10/10 優異

Christine M.

讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect choice for a family vacation. Having a suite with a kitchen made things so much easier. The complementary snacks were certainly a nice and welcome touch.
於 2024 年 4 月住了 5 晚
Elwin Black - Front Office Manager 於 2024年4月28日的回應
Awesome. We're happy to hear that you had an outstanding experience with us, and we look forward to seeing you again soon.

6/10 一般

Brian

讚好：整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Elwin Black - Front Office Manager 於 2024年4月28日的回應
Thank you for sharing your experience with us. We hope to see you again soon.

6/10 一般

NILDA

多人同遊
Remodelation
於 2024 年 2 月住了 4 晚
Elwin Black - Front Office Manager 於 2024年4月19日的回應
Thank you for choosing the Homewood Suites Downtown Washington DC while visiting the area. We look forward to seeing you again soon.

8/10 不錯

Sophia

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Elwin Black - Front Office Manager 於 2024年4月15日的回應
Thank you for the positive feedback

8/10 不錯

Deborah

讚好：整潔度、職員與服務和住宿狀況
The property was in a great location. I wish there were more outlets in the rooms and the water pressure and quality of water was better
於 2024 年 4 月住了 3 晚
Elwin Black - Front Office Manager 於 2024年4月15日的回應
We appreciate the feedback, and we hope to see you again soon.

8/10 不錯

Angelina

家人同遊
讚好：整潔度和職員與服務
The room was nice and breakfast was okay. The bathroom had no vent in it so the smell filled the suite when someone went #2.
於 2024 年 3 月住了 2 晚
Elwin Black - Front Office Manager 於 2024年4月6日的回應
Thank you for sharing your experience with us. We appreciate the feedback .

10/10 優異

Sorin

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good hotel close to downtown and subway station.
於 2024 年 3 月住了 3 晚
Elwin Black - Front Office Manager 於 2024年4月2日的回應
We appreciate the positive feedback and we hope to see you again soon

10/10 優異

Jennie De Jesus

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 6 晚
Elwin Black - Front Office Manager 於 2024年4月6日的回應
We appreciate that positive feedback and look forward to seeing you again soon.

10/10 優異

Allison (Escondido)

於 2024 年 3 月住了 5 晚
Elwin Black - Front Office Manager 於 2024年4月23日的回應
Awesome. We're pleased to hear that you had an outstanding experience, and we hope to see you again soon.

10/10 優異

Tuan

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was clean. The complimentary breakfasts were great. Lots more options than other properties that I've been to. The kitchen staff was awesome as well. House keeping was great. Overall a very pleasant stay. We didn't encounter any issues at all. Definitely a 5-star!!
於 2024 年 3 月住了 5 晚
Elwin Black - Front Office Manager 於 2024年3月28日的回應
Awesome. We truly appreciate the positive feedback and we hope to see you again soon.

8/10 不錯

Sang Ki

家人同遊
讚好：整潔度和職員與服務
It was OK, but ....
於 2024 年 3 月住了 2 晚
Elwin Black - Front Office Manager 於 2024年3月25日的回應
Thank you for sharing about your recent stay with us. We appreciate the feedback and look forward to seeing you again soon.

8/10 不錯

Herbert E.

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
no parking
於 2023 年 12 月住了 4 晚
Elwin Black - Front Office Manager 於 2024年3月24日的回應
Thank you for sharing your experience with us. We only offer valet parking for our guest. We hope to see you again soon.

10/10 優異

Karin

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was the perfect spot of our family's overnight stay. The room was spacious, clean, and really easy for everyone to have their own space. The staff was helpful and generous, breakfast was good, really a great experience for us!
於 2024 年 3 月住了 1 晚
Elwin Black - Front Office Manager 於 2024年3月21日的回應
Awesome. We're pleased to hear that you had an outstanding experience, and we look forward to seeing you again soon.

8/10 不錯

larocque,

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 5 晚
Elwin Black - Front Office Manager 於 2024年3月19日的回應
We appreciate the positive feedback, and we hope to see you again soon.

8/10 不錯

Eureka Jamilla

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Elwin Black - Front Office Manager 於 2024年3月9日的回應
We're happy to hear that you had an enjoyable stay with us and we hope to see you again soon

6/10 一般

Tiffany

親子同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel was very nice and clean. It was quiet. The only down is our room was hot. Even adjusting the thermostat to 67 to get relief it remained hot. Other than that it was a good stay.
於 2024 年 3 月住了 1 晚
Elwin Black - Front Office Manager 於 2024年3月5日的回應
Great. We appreciate the feedback about your recent stay and we hope to see you again soon

10/10 優異

Mason

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Solid choice
於 2024 年 2 月住了 2 晚
Elwin Black - Front Office Manager 於 2024年2月11日的回應
We appreciate the positive feedback and we hope to see you again soon

10/10 優異

Wafa (Sterling Heights)

讚好：整潔度和住宿狀況
於 2024 年 1 月住了 2 晚
Elwin Black - Front Office Manager 於 2024年2月6日的回應
Thank you for the awesome review and we hope to see you again soon.

8/10 不錯

??

讚好：整潔度和職員與服務
於 2024 年 1 月住了 6 晚
Elwin Black - Front Office Manager 於 2024年2月1日的回應
We appreciate the positive feedback and we hope to see you again soon.

10/10 優異

Carlos

於 2024 年 1 月住了 3 晚
Elwin Black-Front Office Manager 於 2024年1月22日的回應
We appreciate the positive feedback and hope to see you again soon.

6/10 一般

Mario

親子同遊
No pool ,no transportation to the airport from hotel.
於 2024 年 1 月住了 3 晚
Elwin Black-Front Office Manager 於 2024年1月22日的回應
We're sorry to hear that you're weren't happy with your stay with us. Please give us another try if you're ever in the area again

8/10 不錯

ASM

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
walkable to white house and measuems, breakfast was average..not much option
於 2024 年 1 月住了 2 晚
Elwin Black - Front Office Manager 於 2024年1月16日的回應
We appreciate the positive feedback and we hope to see you again in the future.

8/10 不錯

Melanie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 5 晚
Elwin Black - Front Office Manager 於 2024年1月13日的回應
Thank you for the positive review. We hope to see you again soon.

10/10 優異

Mary

於 2024 年 1 月住了 3 晚
Elwin Black - Front Office Manager 於 2024年1月8日的回應
Excellent. We're pleased that you had an enjoyable stay with us and we hope to see you again soon

10/10 優異

Malcolm

於 2024 年 1 月住了 1 晚
Elwin Black - Front Office Manager 於 2024年1月8日的回應
Awesome. We hope to see you again soon.

2/10 很差

Brandon

家人同遊
不滿：整潔度、職員與服務和住宿狀況
It was stains on the carpet and it was chairs that was on the picture but wasn’t in the room but I got a hard time when asked about it and had to get my own chair out the lobby
於 2023 年 12 月住了 2 晚
Elwin Black - Front Office Manager 於 2024年1月8日的回應
We're sorry that we didn't meet your expectations during your stay. Please let us know how we can meet your stay better so that we can correct any problems that you encountered.

10/10 優異

MD

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent
於 2023 年 12 月住了 3 晚
Elwin Black - Front Office Manager 於 2023年12月31日的回應
We're happy to hear that you had an outstanding stay with us, and we hope to see you again soon.

8/10 不錯

Denis

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The suite was good sized, the staff was friendly and the breakfast bar was very nice
於 2023 年 12 月住了 4 晚
Elwin Black - Front Office Manager 於 2023年12月31日的回應
We appreciate the positive feedback and hope to see you again soon

8/10 不錯

Chathumini

多人同遊
讚好：整潔度和職員與服務
Need more lighting in the rooms
於 2023 年 12 月住了 1 晚
Elwin Black - Front Office Manager 於 2023年12月29日的回應
Thank you for sharing your feedback about your recent stay. Our hotel is in the process of being renovated and once completed, you will notice there will be brighter lighting in our rooms. We hope to see you again soon.

6/10 一般

Lucas

於 2023 年 12 月住了 1 晚
Elwin Black - Front Office Manager 於 2023年12月29日的回應
Thank you for the positive feedback. We hope to see you again soon.

10/10 優異

LUCIANO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente hotel, limpo, organizado, excelentes instalacoes.
於 2023 年 12 月住了 2 晚
Elwin Black - Front Office Manager 於 2023年12月24日的回應
We're pleased to hear that you had an outstanding stay, and we hope to see you again soon.

2/10 很差

Pamela

伴侶同遊, 多人同遊
不滿：整潔度、設施服務和住宿狀況
This property has no parking aqvailable except very expensive valet parking, or on-street parking, which is almost impossible to locate in this area. (Most parking near the hotel requires a local resident parking permit!) The room was dirty and dark. We called the front desk to see if the light could be remedies. They said they would send maintenance "right up." Maintenance never came, and I literally had to put on my make-up wearing a headlamp from our camping supplies-it was THAT dark! The mattresses on both beds were very soft and unsupportive. They killed my back, and I ended up sleeping, if you could call it that, on the sofa. Tjhe hallways, elevators, and walls were filthy throughout the property, with visible piles of dirt in the corners. Avoid this hotel. I would not let my dog stay here.
於 2023 年 12 月住了 1 晚
Elwin Black - Front Office Manager 於 2023年12月19日的回應
Good day We're sorry to hear that you didn't have any outstanding stay with us. Our property is upgoing a total renovation and the issues that you experienced will soon be non-existent. Again, we're sorry that you didn't have any outstanding stay and we hope that if you're ever in the area again, you'll give us another try.

10/10 優異

Christopher

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice suites. We had a good stay.
於 2023 年 12 月住了 2 晚
Elwin Black - Front Office Manager 於 2023年12月19日的回應
We're pleased to hear you had a great stay and we hope to see you again soon

6/10 一般

Delfi

家人同遊
讚好：職員與服務和設施服務
Overall a nice hotel. Unfortunately the cleaning was not the greatest. There were dirty socks left behind from a precious guest. We requested an additional cleaning but the socks were never removed.
於 2023 年 12 月住了 2 晚
Elwin Black - Front Office Manager 於 2023年12月19日的回應
Good dayWe're sorry to hear about you finding dirty socks in your room. I will be sharing this with the housekeeping staff and make them aware that this is unacceptable.

10/10 優異

LISA

讚好：整潔度、職員與服務、設施服務和住宿狀況
I love homewood suites
於 2023 年 11 月住了 3 晚
Elwin Black - Front Office Manager 於 2023年12月19日的回應
We're pleased to hear that you had an outstanding stay with us and we hope to see you again soon .

10/10 優異

Maureen

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 5 晚
Elwin Black - Front Office Manager 於 2023年11月28日的回應
We appreciate the positive feedback, and we hope to see you again soon

2/10 很差

Jazibe

於 2023 年 11 月住了 1 晚
Elwin Black - Front Office Manager 於 2023年12月19日的回應
We're sorry to hear that you didn't have an outstanding stay. We're hope that if you're ever in the area again, you'll give us another try.

8/10 不錯

Twiggy

於 2023 年 11 月住了 2 晚
Elwin Black - Front Office Manager 於 2023年12月4日的回應
We appreciate the positive feedback and we hope to see you again soon.

10/10 優異

Shaun

讚好：整潔度、職員與服務和住宿狀況
Great staff.
於 2023 年 11 月住了 1 晚
Elwin Black - Front Office Manager 於 2023年11月6日的回應
We're so happy to hear that you had an awesome stay and we hope to see you again soon.

10/10 優異

ARMANDINA

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything about this hotel made our first time in DC perfect!
於 2023 年 8 月住了 7 晚
Elwin Black - Front Office Manager 於 2023年10月31日的回應
Awesome. We're happy to hear that you enjoyed your stay, and we hope to see you again soon,

6/10 一般

Elizabeth

讚好：整潔度
The room was ok..the seating area could be updated...new couches...new tables..glass shower doors
於 2023 年 10 月住了 3 晚
Elwin Black - Front Office Manager 於 2023年10月22日的回應
Thank you for your feedback. We're in the planning stages of our renovation project. So hopefully when you visit us again, you'll see the improvements.

10/10 優異

Michael

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Elwin Black - Front Office Manager 於 2023年10月22日的回應
We appreciate the positive feedback and hope to see you again soon