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Sonder The Grace的評價

3.5 out of 5
Sonder The Grace
805 King Street, Alexandria, VA

評價

8.0

很好

10 分評分，優異；70 則評價中有 36 則" "
8 分評分，不錯；70 則評價中有 12 則" "
6 分評分，一般；70 則評價中有 13 則" "
4 分評分，欠佳；70 則評價中有 4 則" "
2 分評分，很差；70 則評價中有 5 則" "

9.4/10 

整潔度

8.4/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Christine

家人同遊
讚好：整潔度、設施服務和住宿狀況
We liked the location, shopping, restaurants, public transportation. Kitchen area was great. Bathroom was a great size. Bathroom door was a slider but didn’t always stay shut.
於 2024 年 3 月住了 2 晚

10/10 優異

Jung Min

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 4 晚

10/10 優異

Carmen

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
This properly is in a great location. It is clean and spacious and it has a nice kitchen. There are lots of dining and shopping options nearby. There is a free trolley that runs up and down King Street. We woul definitely stay here again.
於 2024 年 3 月住了 5 晚

10/10 優異

Paige

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
We went during spring break. We had not stayed at a property like this before but we were pleasantly surprised. Check in was seamless. You could tell people were about but the halls and rooms were quiet. A white noise machine and earbuds were provided since it is in a busy area -- we didn't need them) When you step outside, King street is at your feet with loads of options. Kitchenette was great for snacks and light breakfast (we mostly made use of the mini fridge and glassware) Great location and value. Would book again.
於 2024 年 3 月住了 6 晚

10/10 優異

William

讚好：整潔度、設施服務和住宿狀況
Good property
於 2024 年 2 月住了 4 晚

10/10 優異

Stephen

讚好：整潔度、設施服務和住宿狀況
Great efficiency apartment with refrigerator, cooking convection stove. Very easy check-in. Only problem is water not flushing well in the toilet. Otherwise excellent property.
於 2024 年 1 月住了 3 晚

10/10 優異

Abigail

讚好：住宿狀況
於 2023 年 12 月住了 3 晚

6/10 一般

Vaness

商務旅客
讚好：整潔度和設施服務
I wanted to give this stay a better review but the toilet issue tarnished my experience. I support low flow toilets but the toilet in this studio was incredibly difficult and annoying to use. Otherwise the studio has everything you need for a comfortable stay. A bit small if you have large luggage.
於 2023 年 12 月住了 6 晚
Sonder 於 2024年1月5日的回應
We're sorry about the issue in your space. Our team will look into this and work to remedy any present issues. In the future, our support team is available 24/7 to assist with any issues. We hope to host you again and show you a better experience.

10/10 優異

真實旅客

家人同遊
讚好：整潔度和客房舒適度
Really a cool place
於 2023 年 12 月住了 3 晚

10/10 優異

Michal

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 11 月住了 3 晚

6/10 一般

Rebecca

商務旅客
讚好：整潔度
不滿：客房舒適度
Immaculate room, but not for working
Immaculate as always. These was nothing indicating that this was an accessible room; that wasn't actually the direct issue. The direct issue was that there was neither a desk/work table nor a work chair. I was forced to sit on a window sill with my computer balanced on a pillow on the seat of the only (lounge) chair. The bedside lamp and the track lights both flickered constantly whenever they were on. And the coffee machine either didn't work or I couldn't figure out how to make it work.
於 2023 年 11 月住了 1 晚
Sonder 於 2023年11月14日的回應
Thank you for staying with us, Rebecca. While we do our best to accurately display all aspects of the space on our listing, we apologize if anything was unclear. Our team will look into the issues in your space and work to remedy any present issues. We hope to host you again and show you a better experience.

10/10 優異

Erin

商務旅客
讚好：整潔度和客房舒適度
於 2023 年 11 月住了 3 晚

6/10 一般

Michaela

商務旅客
讚好：整潔度和客房舒適度
Good for the price
Cute and comfortable room, easy to get in, nice kitchen. The hvac is very loud with the vent over the bed blasting all night. The hallway strongly smelled like a sewer, luckily that didn’t permeate into the room.
於 2023 年 11 月住了 2 晚
Sonder 於 2023年11月16日的回應
Thank you for staying with us, Michaela. We're sorry to hear about the issues in your space. We will relay your feedback to our team and work to improve. We hope to host you again and show you a better experience

10/10 優異

Vanessa

商務旅客
讚好：整潔度和客房舒適度
Great location for accessing DC. Near public transit and plenty of shops around for food and other goods. Room was clean and the heater worked well. Nice bathroom. I wasn’t too bothered by the urban noise although my stay was during the week not the weekend. Typical sounds for a city. Bed was comfortable. Would stay here again!
於 2023 年 11 月住了 2 晚

8/10 不錯

Megan

商務旅客
讚好：整潔度和客房舒適度
於 2023 年 10 月住了 2 晚

6/10 一般

peter

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Nice place, but much smaller than pictures portray. Mushy foam bed. One small chair about 12 inches off the floor. No comfortable seating. Range hood sticks out so far, be careful not to hit your head. If you’re 6 foot tall, avoid it. Can’t beat the great location
於 2023 年 10 月住了 3 晚
Sonder 於 2023年10月25日的回應
Hi Peter, your feedback is important to us. While we do our best to display our spaces accurately on their listings, we apologize if anything was unclear. We will relay your thoughts to our team. We hope to host you again and show you a better experience.

8/10 不錯

Bill

讚好：整潔度和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 優異

Valerie

讚好：整潔度和客房舒適度
Location! Location! Location!
Great stay. Enjoying being on King St. in Alexandria - close to many restaurants and free trolley tide to DC Metro.
於 2023 年 9 月住了 3 晚

10/10 優異

Juan

商務旅客
讚好：整潔度、設施服務和住宿狀況
I love the location, it is in the most popular block of Old Town. Parking is a little bit trouble, but manageable.
於 2023 年 9 月住了 14 晚

2/10 很差

Thomas

商務旅客
不滿：住宿狀況
This was the worst hotel experience I have ever had. There were no lights in the room and no staff available for nearly 72 hours from the time I reported it to fix the issue. I was lied to every time I spoke to the customer service through the required app, who assured me the lights would be fixed, only for nobody to ever show up. I will never stay at another Sonder location, so the $50 Sonder credit per day without power they offered to resolve the issue does nothing for me. I have been an excellent customer at Expedia, and I never have had occasion to complain, but this is unacceptable.
於 2023 年 9 月住了 3 晚

10/10 優異

Monica (Cupertino)

商務旅客
讚好：整潔度、設施服務和住宿狀況
Great location. Enjoyed having a little kitchenette to use. The property also a nice little courtyard area. Most amenities were excellent (including quality soap/shampoo products); main downside was lack of secure luggage storage for those hours after checkout & before it’s time to head to the airport.
於 2023 年 6 月住了 4 晚

4/10 欠佳

Scott

於 2023 年 6 月住了 4 晚
Sonder 於 2023年7月3日的回應
Hi Scott, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

8/10 不錯

Karen

於 2023 年 6 月住了 4 晚

10/10 優異

Heike

商務旅客
讚好：整潔度和客房舒適度
於 2023 年 6 月住了 5 晚

10/10 優異

Chi

商務旅客
讚好：整潔度、設施服務和住宿狀況
So easy to use! Everything was online from reservation to check out. No key cards to mess with. It was beautiful place to stay and the neighborhood was simply amazing. I was there for work and am already planning a personal trip back!
於 2023 年 6 月住了 3 晚

6/10 一般

Lidia

於 2023 年 6 月住了 2 晚
Sonder 於 2023年6月7日的回應
Hi Lidia, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

6/10 一般

Susan

於 2023 年 5 月住了 5 晚
Sonder 於 2023年5月18日的回應
Hi Susan, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 優異

Angelique

於 2023 年 5 月住了 1 晚
Sonder 於 2023年5月18日的回應
Hi Angelique, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

6/10 一般

Cyndi

於 2023 年 4 月住了 3 晚
Sonder 於 2023年5月2日的回應
Hi Cyndi, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

6/10 一般

Theresa

讚好：整潔度、設施服務和住宿狀況
Liked cleanliness, modern feel, in the middle of alot of shopping and dining, great air conditioning Disliked no dresser to store clothes, bed is a glorified peice of foam on the floor basically, coffee table too large for space, bar sink in kitchen, no oven
於 2023 年 4 月住了 2 晚
Sonder 於 2023年5月2日的回應
Hi Theresa, we're glad you enjoyed this area. While we do our best to display the space on our listing accurately, we apologize if anything was unclear. Please reach out to us before booking your next stay. We'd love to help you find the perfect place.

4/10 欠佳

Joshua

於 2023 年 3 月住了 2 晚

10/10 優異

elaine

讚好：整潔度、設施服務和住宿狀況
Great location - near restaurants, shopping, and tourist activities. Easy to check in. Room was excellent. Towels were thin, but that is my only negative! I'd stay here again or at any of the other Sonders.
於 2023 年 3 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度和客房舒適度
於 2023 年 2 月住了 3 晚

10/10 優異

William

讚好：整潔度和住宿狀況
Good location
於 2023 年 1 月住了 7 晚

10/10 優異

真實旅客

讚好：整潔度和客房舒適度
The best
Superb!!!
於 2022 年 12 月住了 2 晚

10/10 優異

Susan

於 2022 年 12 月住了 2 晚

10/10 優異

Luis

於 2022 年 11 月住了 5 晚

8/10 不錯

David

於 2022 年 11 月住了 1 晚

8/10 不錯

deanna

於 2022 年 11 月住了 2 晚

2/10 很差

sara

讚好：整潔度和客房舒適度
Great location, cute studio
Great location, cute little studio. Some reviews said it was noisy but we stayed on a busy weekend and didn’t hear much noise at all. The only hiccup we had was upon checkin - we booked through hotels.com and we didn’t receive checkin instructions until we got there and had to call which was a little frustrating.
於 2022 年 10 月住了 2 晚
Sonder 於 2022年10月26日的回應
Hi Sara, thank you for staying with us and providing a review. While it's delightful to hear you enjoyed the location and your room, we're sorry to hear check-in was frustrating. We do our best to create a seamless app and online check-in process and apologize that this was not your experience. We'd love to host you again at another one of our 40 locations worldwide.

8/10 不錯

Lakia

商務旅客
讚好：客房舒適度
於 2022 年 10 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度和客房舒適度
於 2022 年 9 月住了 5 晚

6/10 一般

Morris

於 2022 年 9 月住了 1 晚

8/10 不錯

Emily

商務旅客
讚好：整潔度和客房舒適度
於 2022 年 8 月住了 4 晚

10/10 優異

Chase

商務旅客
讚好：整潔度和客房舒適度
於 2022 年 8 月住了 5 晚

10/10 優異

Kristen

於 2022 年 7 月住了 3 晚

6/10 一般

Shenglung

讚好：整潔度和住宿狀況
Thw only issue about the room is that there is no chair and desk.
於 2022 年 6 月住了 4 晚

8/10 不錯

Anne

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Very convenient location
於 2022 年 5 月住了 3 晚

8/10 不錯

Rebecca

於 2022 年 5 月住了 2 晚

8/10 不錯

David

伴侶同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
Is good place, but the street noise from King st is loud. The windows are old and do little to prevent noise from outside. ear plugs are provided but still get woken up by bar people in the middle of night and garbage truck in morning. Main disappointment was their lack to accommodate a 3 pm check in vs 4 pm. We waited in the courtyard and enjoyed for 30 minutes but they were insisting us paying $50 to check in at 3 pm. Please just accommodate your guests reasonable requests and do not try to nickel and dime people. People hate that.
於 2022 年 4 月住了 3 晚