Nice place with good breakfast. Big room and comfortable bed
Wai Cheong
2018 年 1 月入住 1 晚
10/10 超赞
Sheree
与家人出行
2024年05月25日
满意:清洁度、服务设施、住宿条件和设施
Overall favorable stay with highly engaged staff committed to excellence in customer service.
Our family experienced an unfavorable experience during check in. We were reserved for a suite at the District. The District is located within the Embassy hotel and checkin for the District in not on the main level when you enter the hotel. We arrived to check in after normal business hours with no signage directing customers to the District. We were warmly welcomed by an Embassy front desk representative who advised they were expecting us as we were their last check in for the evening. However we were erroneously checked in as an Embassy guest by the hotel representative (new hire/trainee) as another family/under another family's name with a shorter duration of stay than we had booked & paid in advance of our hotel arrival.
Our hotel keys were also erroneously deactivated days prior to our departure date which drove an engagement with the Embassy leadership and led to our family missing the majority of an NBA game we already purchased tickets. Yet Sayed Jan (Embassy), Christa (District ) & Expedia through thoughtful oral and written collaboration with written documentation, developed corrective measures to refund me for the error as the suite we were staying in at the Embassy was cheaper than the District suite we had reserved. Jan and Christa also coordinated the refund strategy with Expedia. (Expedia was used to reserve and book several months prior to the stay.)
Thank You
Sheree
10/10 超赞
Timothy Marshall
与家人出行
2024年05月21日
满意:清洁度、服务设施、住宿条件和设施
We had a great time at Hilton Club, the District. Concierge was awesome and quick to bring us anything we needed. There's an great little grocery market right across the street where you can buy anything you might need as well. The breakfast was very good.
Timothy Marshall
2024 年 5 月入住 4 晚
10/10 超赞
tamara
与家人出行
2024年05月12日
满意:清洁度、服务设施、住宿条件和设施
Love property
tamara
2024 年 5 月入住 3 晚
10/10 超赞
Vickie
2024年05月9日
满意:住宿条件和设施,清洁度
It was a great place to stay so close to the landmarks we were visiting. The comp breakfast buffet was wonderful and we ate 3 nights there food was great!! Staff very helpful with parking,getting Uber lifts for us! I would definitely stay again!!!
Vickie
2024 年 4 月入住 4 晚
8/10 还可以
Erica
与配偶出行
2024年05月8日
满意:清洁度、服务设施、住宿条件和设施
My husband and I loved our experience at this property. Beautiful spacious suites, great location for dining, stores, etc. The complimentary full breakfast every morning and nightly happy hours was definitely appreciated. The hotel is a beautiful well kept property with lots of spaces to lounge. If we vacation in DC again we would definitely stay here again.
Erica
2024 年 5 月入住 4 晚
10/10 超赞
Jonathan
与家人及幼儿出行
2024年04月28日
满意:清洁度、服务设施、住宿条件和设施
It was great for walking to places in DC
Jonathan
2024 年 4 月入住 4 晚
10/10 超赞
Deanne
2024年04月27日
满意:住宿条件和设施,清洁度
Deanne
2024 年 4 月入住 3 晚
10/10 超赞
Stefanie
与家人及幼儿出行
2024年04月24日
满意:清洁度、服务设施、住宿条件和设施
Amazing hotel! Super comfy beds and spacious suites. The breakfast buffet and made to order breakfast bowls/omelettes was really good! The complimentary happy hour was also a nice touch when we weren’t out exploring. Pool area a little small but our 8 year old loved it! Would recommend and stay again!
Stefanie
2024 年 3 月入住 4 晚
10/10 超赞
derrick l
与配偶出行
2024年04月5日
满意:清洁度、服务设施、住宿条件和设施
I would definitely improve the food at happy hour.