Lobby sitting area

Reviews of Windsor Inn Hotel

2 out of 5
Windsor Inn Hotel
1842 16th St Nw, Washington, DC

Reviews

6.8
Rating 10 - Excellent. 174 out of 1001 reviews" "
Rating 8 - Good. 335 out of 1001 reviews" "
Rating 6 - Okay. 270 out of 1001 reviews" "
Rating 4 - Poor. 116 out of 1001 reviews" "
Rating 2 - Terrible. 106 out of 1001 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Cesar, Dallas

Liked: Cleanliness
Convenient location. Decent for the price point. So not fabulous, but you get what you pay for. No trills or bell and whistles, but my room was clean and orderly. Lucky to be in the back on the lower floor so it was quiet and easy to access. For the price will do it again.
Stayed 2 nights in May 2024

6/10 Okay

Yldaura, Brooklyn

Travelled with family
Staff was very kind
Stayed 3 nights in May 2024

6/10 Okay

Scott

Business traveller
Liked: Cleanliness, staff & service
This is an old hotel. There is no elevator, and the furniture is old. The blinds were broken and I couldn’t open them to look out the windows. That being said, the room was clean and the bed was comfortable. The area is nice and feels safe.
Stayed 2 nights in May 2024

6/10 Okay

Wanda

Travelled with partner
Old property, furniture and rugs
Stayed 2 nights in Apr 2024

4/10 Poor

Holly, North Freedom

Disliked: Property conditions & facilities
If you are looking for a clean bed and don’t care about basic amenities, this place will do. Good neighborhood with close public transportation. There are no basic amenities. The rooms haven’t been updated in decades. The phone in the room to front desk wasn’t even connected. The water is either ice cold or scalding hot. No spot on shower to even set soap or shampoo (and bring your own of both). The hair dryer didn’t work. There is no fridge in room. The a/c worked sometimes. You have to walk a couple blocks to purchase water or snacks. No ice machine. The steps are a lot if you are on 4th floor. The plus: staff were nice. The bed & linens were clean. Easy walking to shops/restaurants. Right on S2 bus line.
Stayed 4 nights in Apr 2024

6/10 Okay

Jody

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel was okay. The area was very pretty and residential but a quick walk to coffee.shops. The first let down was NO ELEVATOR. Be prepared to bring your own drinks and food. I can understand not having a restaurant, but this place didn’t even have a vending machine. The room was clean but quite run down. A mosh mash of old furniture and no fridge. Nice little garden area in the front entrance.
Stayed 3 nights in Apr 2024

4/10 Poor

George

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The room had two lights out as just burnt out lights. The shower had a broken handle so it was hard to keep the watertemperature consistent. There are manual keys to the doors where the doors also have a key card that just doesn't work. The staff who were cleaning were so loud they'd wake us every morning by 8 a.m. don't think we'd do this again unless we were in college... There was a communal mini fridge and microwave on the first floor. The hotel staff was asleep sitting at the desk. Very convenient location.
Stayed 5 nights in Apr 2024

2/10 Terrible

Haoye

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely awful stay. The room barely had any windows, making it dark and depressing. On top of that, it felt dirty and the air quality seemed poor. The bed was filthy as well. I wouldn't recommend this hotel to anyone.
Stayed 2 nights in Mar 2024

8/10 Good

Eric

Liked: Staff & service
Nice service and great location. Pretty patio out front. Rooms and building are ‘historic’ but clean and comfy.
Stayed 2 nights in Apr 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service
This hotel did the job and had a bit of charm. The only complaint we had is that the vending machine was down so we had to walk a good way to get some food after long flight and getting in late.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
A quiet safe place to sleep, adorable neighborhood directly around, tiny bit of sketch walking down U street (from U street station). Big bathtub/shower size. Trader Joe's 2 blocks away for drinks and premade wraps, salads, water, kombucha. The S2 bus right outside will take you straight downtown to all the sights for $2! Ubers/lyfts get super pricey 4-6pm rush hours $30 for just 2 miles. Effective space heater, window unit AC, clean for an old not updated hotel. The bathroom looked like it had some new tile and fixtures. Lots of dings, scratches, stains and flaws in the old building, not glamorous, but has some interesting old fixtures and history throughout. It's a decent place to stay for a budget overnight. Bed was ok, towels good, no breakfast bar, just coffee, tea, microwave, there was a small fridge in the lobby but not sure if it was for guest use. The staff was super helpful and friendly. Checked our bags in with the front desk at 11am and picked them up safely at 5pm. Overall good stay and I would stay again for the low price, close to everything!
Stayed 1 night in Mar 2024

6/10 Okay

Janaya

Liked: Cleanliness, staff & service
Older hotel…. No elevator. I needed it for a night and it worked perfectly for me! I would do a short stay again at this place.
Stayed 1 night in Mar 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very knowledgeable and friendly staff
Stayed 8 nights in Mar 2024

8/10 Good

AHMED

Business traveller
Liked: Cleanliness, staff & service, amenities
The property is good for budget travelers, staff was friendly, great location, easy to reach and cozy
Stayed 7 nights in Feb 2024

4/10 Poor

Carleen

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wonderful reception staff but not comfortable for business travelers who need convenience and amenities, such as food and a parking garage
Stayed 2 nights in Mar 2024

2/10 Terrible

Jamieson

Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were small but adequate
Stayed 1 night in Feb 2024

8/10 Good

Shayaun

It was good
Stayed 3 nights in Dec 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, staff nice not sure why people complain.

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have great access to North-South bus routes on 16th and 14th streets and east west on U street. There are lots of food options of various prices within 2-3 blocks and the neighborhood is easy to walk in. My room was comfortable (particularly the bed) and clean (cleaned everyday which I didn't expect). The front door staff was pleasant and helpful. I would definitely consider again.
Stayed 4 nights in Dec 2023

10/10 Excellent

Sinclair

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful n vintage hotel
Stayed 1 night in Dec 2023

8/10 Good

Lia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and cozy for the price
This place is very nice for the price. It is an old place. They still use an actual key to get in the door, however It isn't musty or anything. The carpet is nice, the wallpaper is nice, everything is very clean. It's very cozy.The rooms are very small, but I was just there to sleep so I didn't care. The staff was very nice. There is no elevator so be prepared to walk up some stairs. The most stairs you would need to walk up would be two flights. I did read a review saying the mattress was very old. It's entirely possible that that was the case with my room, but they had a pretty nice mattress topper on top and so I was pretty comfortable. And I have chronic back pain so that's saying something. I imagine a little place like this would need to raise some money in order to be able to afford to purchase new mattresses for every room. All in all, I would stay there again.
Stayed 1 night in Nov 2023

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Just Don't
it's a hole in the wall taking advantage of location and providing nothing
Stayed 1 night in Nov 2023

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The stairs to the third floor are starting to buckle / slant on the right side. Without bracing, walking on that side will rip the stairs out soon.
Stayed 1 night in Nov 2023

8/10 Good

Linda

Business traveller
Liked: Cleanliness
Modest accommodation at unbelievable bargain price in a great old DC neighborhood. Staff were so kind and helpful!
Stayed 1 night in Nov 2023

8/10 Good

Aisha, Detroit

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was decent
Stayed 1 night in Oct 2023

4/10 Poor

Manuel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Jody

Stayed 1 night in Oct 2023

8/10 Good

Anand

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
This was a short stay on business. It was efficient and clean. However there are some areas that were tricky: - it is a walk up to 4th floor - No refrigerator or microwave in rooms So you need to be prepared
Stayed 1 night in Sep 2023

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough, amazing location.
Stayed 3 nights in Jun 2023

8/10 Good

ben f.

Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, wish i had a refrigerator in the room.
Stayed 1 night in Aug 2023

6/10 Okay

Thomas G

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

Jocelyn

Stayed 3 nights in Aug 2023

10/10 Excellent

Annice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was Brief, and comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Thomas G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

MM

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst staff i have ever seen.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
It was an okay stay
Stayed 1 night in Aug 2023

2/10 Terrible

Teppei

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Maneesh, Tustin

Disliked: Cleanliness, staff & service, property conditions & facilities
Rundown and smelly
Stayed 1 night in Jul 2023

2/10 Terrible

Debra

Travelled with family
Never got to stay there because they don't have parking and we had a moving van. They were rude about the situation and wouldn't refund my money. If you need to park a vehicle, you might want to stay somewhere else.
Stayed 2 nights in Jun 2023

6/10 Okay

Mrinoy

Stayed 1 night in Jul 2023

2/10 Terrible

Benadette

Stayed 1 night in Jun 2023

8/10 Good

Caroline, Harrisburg

Travelled with partner
Liked: Cleanliness, property conditions & facilities
check-in was uncomplicated and room was one set of stairs up. Our room was clean and looked out over the tree lined street. Yes, there was some noise - this is the city -, but it died down at night, sufficiently to get a good night's sleep. Many dining options within walking distance, we could enjoy the urban atmosphere around. Everything felt safe. The only problem was the check-out in the morning. There was a queue, and the clerk had no care in the world and no interest to check any of us out. He was busy casually chatting on his phone, pretending we just did not exist. We had to protest a few times, before he was willing to put his phone down and reluctantly accommodate us. Luckily we had enough reserve planned in, but this was not ok.
Stayed 1 night in May 2023

8/10 Good

Gerard

Travelled with partner
Liked: Cleanliness, staff & service
I liked the location and the price
Stayed 1 night in Jun 2023

6/10 Okay

Brant

Stayed 3 nights in Jun 2023

2/10 Terrible

Frederick

Stayed 1 night in Jun 2023

10/10 Excellent

gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023