季節性室外泳池;8:00 至 20:00 開放;小屋 (收費)、泳池傘

YOTEL Washington DC的評價

4 out of 5
YOTEL Washington DC
415 New Jersey Ave Nw, Washington, DC

評價

8.4

很好

10 分評分,優異;1455 則評價中有 747 則" "
8 分評分,不錯;1455 則評價中有 363 則" "
6 分評分,一般;1455 則評價中有 188 則" "
4 分評分,欠佳;1455 則評價中有 84 則" "
2 分評分,很差;1455 則評價中有 73 則" "

9.2/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

KUO

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Matt Sommers, General Manager 於 2023年11月3日的回應
Good day Kuo,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

4/10 欠佳

Ruitong

於 2023 年 5 月住了 4 晚
Matt Sommers, General Manager 於 2023年6月6日的回應
Good day Ruitong,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

10/10 優異

Lei

於 2023 年 4 月住了 1 晚
Matt Sommers, General Manager 於 2023年4月25日的回應
Good day Lei,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 優異

Carlos

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Not enough shelf space on room. Just one trash can in the bathroom.
於 2024 年 5 月住了 3 晚

8/10 不錯

Martha M Ramirez

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property is located in a central location, close to the Capitol and National mall.
於 2024 年 5 月住了 3 晚
Matt Sommers, General Manager 於 2024年5月22日的回應
Good day Martha,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 優異

Thomas

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was friendly and it was easy to enjoy the location. The hotel is built well in ways that make it convenient -- easy for taxis/ubers to get in and out, easy to move around inside.
於 2024 年 5 月住了 2 晚
Matt Sommers, General Manager 於 2024年5月20日的回應
Good day Thomas,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 不錯

Thomas

讚好:整潔度、設施服務和住宿狀況
Banjie at check in was great I had a drink at the bar and service was horrible,she was overwhelmed with 3 customers I had the steak for dinner. It was one of the best hotel dinners ever
於 2024 年 5 月住了 1 晚
Matt Sommers, General Manager 於 2024年5月20日的回應
Good day Thomas,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. I am so sorry to read about your experience at the bar. This depiction of your experience does not live up to our own internal standards, let alone your expectations, I am sorry that happened. We will review our staffing levels to ensure that does not happen again. Thank you for recognizing Banji as someone who took great care of you. I will be sure to share that with Banji and his manager.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

8/10 不錯

Melanie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The rooms were small but I’ve been in smaller where we were was quiet. Wish they had more dining hours and variety
於 2024 年 3 月住了 4 晚
Matt Sommers, General Manager 於 2024年5月16日的回應
Good day Melanie,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

6/10 一般

Christopher

伴侶同遊
Coffee maker & ice machine on every floor HUGE PLUS
於 2024 年 5 月住了 1 晚
Matt Sommers, General Manager 於 2024年5月14日的回應
Good day Christopher,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

6/10 一般

Eric

家人同遊
讚好:整潔度、職員與服務和設施服務
L'hôtel est à côté d'installations de ventilation qui font beaucoup de bruit toute la nuit. L'insonorisation de l édifice est déficient.
於 2024 年 5 月住了 3 晚
Matt Sommers, General Manager 於 2024年5月14日的回應
Good day Eric,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 優異

carlos

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel and location!
於 2024 年 5 月住了 4 晚
Matt Sommers, General Manager 於 2024年5月13日的回應
Good day Carlos,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 不錯

Carolyn

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚
Matt Sommers, General Manager 於 2024年5月13日的回應
Good day Carolyn,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

4/10 欠佳

Emily

商務旅客
讚好:住宿狀況
Check-in is terrible and there was a line at 4p and no coordination with housekeeping on when rooms were ready. Computers for check-in are not reliable and then you have to wait further in line at desk.
於 2024 年 5 月住了 1 晚
Matt Sommers, General Manager 於 2024年5月10日的回應
Good day Emily,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. I am so sorry to read that your arrival experience did not live up to our standards, let alone your expectations. Rest assured that your experience is not the norm and we will investigate what happened to make appropriate changes to our processes so this doesn't occur in the future.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 優異

KimNgan

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
Great experience with checking in and the hotel being clean and comfortable! Would definitely stay in again.
於 2024 年 3 月住了 3 晚
Matt Sommers, General Manager 於 2024年5月9日的回應
Good day Kim,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 優異

Stephanie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome service and care. As if we were home. Thank you!!
於 2024 年 5 月住了 3 晚
Matt Sommers, General Manager 於 2024年5月6日的回應
Good day Stephanie,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 不錯

Elizabeth

讚好:整潔度、職員與服務和住宿狀況
Convenient and easy
於 2024 年 3 月住了 1 晚
Matt Sommers, General Manager 於 2024年5月20日的回應
Good day Elizabeth,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 優異

Virpal K

讚好:整潔度
於 2024 年 1 月住了 1 晚
Matt Sommers, General Manager 於 2024年5月6日的回應
Good day Virpal,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 優異

Jeremy

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Accommodating and friendly staff. Close to the mall and capital building. Cool trendy room design.
於 2024 年 3 月住了 1 晚
Matt Sommers, General Manager 於 2024年5月3日的回應
Good day Jeremy,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 一般

Shellie

讚好:整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Matt Sommers, General Manager 於 2024年5月3日的回應
Good day Shellie,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

8/10 不錯

Heidi

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Very clean. Staff are very thoughtful and helpful.
於 2024 年 4 月住了 7 晚
Matt Sommers, General Manager 於 2024年5月2日的回應
Good day Heidi,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 一般

Brad

伴侶同遊
讚好:整潔度和職員與服務
The property was nice, but the room itself had a couple problems. First the temperature was so up and down, it would be hot and then you’d turn the thermostat down to be cold and then it would be too cold, then when it was warmer in there, it smelled like paint. Next the blinds were already broken when we got there, there was a light in the closet that was on constantly and would not turn off, the chrome cast they used for casting TV and Movies too was not even connected and I had to plug it in behind the TV myself. At night, there was constant banging outside and sounded like people moving around and like construction work, even though there was no construction. The technology that used to control the lights was nice, and different but it also did not work half the time and was dark. There also was not enough plug ins for the amount of things we needed to charge. I charged my phone next to the bed and my partner had to go across the room to charge her phone. The staff was nice and always there to help, especially the man at the front desk when we first book in. He was nice and helpful and always a friendly face to see and always wanted to say hi. Lastly, there was a couple of homeless people outside when the times we would walk around out side to get to the museums and different restaurants. Although it was a nice and different stay, I don’t think I would re stay there again if I had the chance.
於 2024 年 4 月住了 7 晚
Matt Sommers, General Manager 於 2024年4月29日的回應
Good day Brad, Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. Our mission at YOTEL is to challenge the status quo. We appeal to those who find traditional hotels uninspiring, searching for a different experience and not just a great sleep. We provide unique spaces, each with their own personality, all delivered with a touch of fun and tons of passion. I will share your feedback with our leaders and make any improvements and changes that are necessary. Thank you very much for sharing your valuable feedback with us! We hope you will give us another opportunity to earn your business in the future. In service, Matt Sommers, General Manager

10/10 優異

Alonza

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Matt Sommers, General Manager 於 2024年4月26日的回應
Good day Alonza,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 不錯

Eric

讚好:整潔度、職員與服務、設施服務和住宿狀況
My room, 1055, was cleaned daily. Staff was professional, courteous and helpful.
於 2024 年 4 月住了 5 晚
Matt Sommers, General Manager 於 2024年4月25日的回應
Good day Eric,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 優異

Jennifer

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and the staff was very kind. Very easy to walk to the National Mall!
於 2024 年 4 月住了 3 晚
Matt Sommers, General Manager 於 2024年4月19日的回應
Good day Jennifer,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 一般

Laura

家人同遊
不滿:職員與服務和設施服務
Meh. Service fee of $35 daily was supposed to include $10/day food credit. Nope. Asked and was told only $20 for full 5 day stay. Child's book was taken during cleaning on first morning after we were told only cleaning every other day.
於 2024 年 4 月住了 5 晚
Matt Sommers, General Manager 於 2024年4月18日的回應
Good day Laura,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. I am eager to investigate further to attempt to make it right. If convenient, please reach out to me directly at the hotel so that we can discuss your experience in greater detail.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

8/10 不錯

Lindsay (Union City)

商務旅客
讚好:整潔度和職員與服務
不滿:設施服務
This property is very convenient to the Capitol and other legislative buildings in the DC area.
於 2024 年 4 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月18日的回應
Good day Lindsay,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 優異

Adam (Madison)

讚好:整潔度、職員與服務和住宿狀況
Great facility and staff - Look forward to visiting when the pool is open!
於 2024 年 4 月住了 5 晚
Matt Sommers, General Manager 於 2024年4月18日的回應
Good day Adam,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington. The pool is guaranteed to be fully open by Memorial Day, however, if the weather gets to a point of stability, we will open early. Stay tuned!We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 不錯

JOSE ARMANDO LUGO

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 4 晚
Matt Sommers, General Manager 於 2024年5月6日的回應
Good day Jose,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 優異

James

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月16日的回應
Good day James,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 不錯

Fe (Isabela)

家人同遊
讚好:整潔度、設施服務和住宿狀況
No me gusto la forma que me trato el dia 5 de abril la joven que estaba en el front desk, Cuando fui a cambiar la habitacion por la que nos correspondia. Es una persona que debe estar mas orientada a servicio al cliente. Por eso le di un 3. en servicio para que mejoren con esta persona. Sin embargo Mia es excelente fue muy agradable su recibimiento, nos ofrecio ayuda mas alla de sus responsabilidades y en adicion se esforzo en entendernos a pesar que no era su idioma. Gracias Mia!!!! Eres la mejor.
於 2024 年 4 月住了 5 晚
Matt Sommers, General Manager 於 2024年4月16日的回應
Buen día Fe,Gracias por elegir hospedarse en el YOTEL Washington DC. Apreciamos su negocio y valoramos sus comentarios mientras nos esforzamos continuamente por mejorar cada día para nuestros huéspedes.Esperamos que nos brinde otra oportunidad de ganar su negocio en el futuro.En servicio,Matt Sommers, director general

6/10 一般

Aaron

讚好:整潔度
不滿:職員與服務和住宿狀況
Clean but blinds didn’t open and it took 3 days and 7 phone calls to get them to fix. Their fix made it so the blinds didn’t close. Wouldn’t use them again except for a one-night stay.
於 2024 年 4 月住了 4 晚
Matt Sommers, General Manager 於 2024年4月16日的回應
Good day Aaron,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. I am terribly sorry that my team was unable to resolve the window blinds issue in a timely manner. Your experience is not indicative of the high standards we set for ourselves and I am sorry that we failed during your stay.I hope you will reach out to me directly so that I can attempt to make it right for your next visit to DC.In service,Matt Sommers, General Manager

10/10 優異

Christopher

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Staff was extremely friendly, but overworked.
於 2024 年 4 月住了 3 晚
Matt Sommers, General Manager 於 2024年4月16日的回應
Good day Christopher,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

6/10 一般

Leslie

讚好:整潔度
不滿:住宿狀況
於 2024 年 4 月住了 3 晚
Matt Sommers, General Manager 於 2024年5月6日的回應
Good day Leslie,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

10/10 優異

Dena

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice property & friendly staff.
於 2024 年 4 月住了 4 晚
Matt Sommers, General Manager 於 2024年4月16日的回應
Good day Dena,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 優異

Ivis (Sarasota)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent experience.
於 2024 年 4 月住了 5 晚
Matt Sommers, General Manager 於 2024年4月10日的回應
Good day Ivis,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 優異

Mary

讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved my stay at Yotel!Staff was Great as was atmosphere,will come back!
於 2024 年 4 月住了 7 晚
Matt Sommers, General Manager 於 2024年4月10日的回應
Good day Mary,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

4/10 欠佳

Kevin

家人同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
Modern hotel with cool LED lighting and reclining bed. Rooms are clean and separate shower and toilet. Parking is expensive, but you can park for half price at Hall of the States building behind, garage entrance is on E st NW, check it on Spot Hero or Best Parking app. Front desk are not customer services oriented, you will get the same level of service from a government offices or a kiosk. Cleaning staffs and valet are nice.
於 2024 年 4 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月9日的回應
Good day Kevin,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. Please look out for our Park N Play package that bundles parking with your room rate at savings of up to 25 per night. We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 優異

Suzanne

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月29日的回應
Good day Suzanne,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 優異

Hector

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 4 晚
Matt Sommers, General Manager 於 2024年4月29日的回應
Good day Hector,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 優異

Kristopher

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 3 晚
Matt Sommers, General Manager 於 2024年4月29日的回應
Good day Kristopher,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 一般

Roseanne

The parking lot is tight and odd...I ended up parking around the block...There were homeless people sleeping on the ground aroubd the hotel.
於 2024 年 3 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月9日的回應
Good day Roseanne,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 優異

Mona Alyah

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月29日的回應
Good day Mona Alyah,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 一般

Stephanie

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月9日的回應
Good day Stephanie,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

10/10 優異

Shane

於 2024 年 3 月住了 1 晚
Matt Sommers, General Manager 於 2024年4月25日的回應
Good day Shane,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 優異

Emily

讚好:整潔度、職員與服務、設施服務和住宿狀況
All & all was excellent.
於 2024 年 4 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月9日的回應
Good day Emily,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 不錯

Misty

家人同遊
讚好:職員與服務、設施服務和住宿狀況
I did not get the room that I reserved and the staff would not refund the difference. And a “city” view, is not as imagined; staring at the Hyatt is not what I expected. Lots of hair in the shower. It is nearly attached to a fire station so siren’s were loud. Parking is $50-$60/day. Staff in the restaurant were very friendly & helpful.
於 2024 年 4 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月9日的回應
Good day Misty,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. Please look out for our Park N Play package that bundles parking with your room rate at savings of up to 25 per night. The cleanliness issues you encountered are deeply regrettable and completely against our service standards. If interested, please reach out to me at the hotel directly so that we can discuss you experience and I can attempt to make it right.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 優異

Van

讚好:整潔度、職員與服務和住宿狀況
The parking garage is too small. You need to be very careful in the parking garage especially if you are backing up. Many cars get accidents in the garage.
於 2024 年 4 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月3日的回應
Good day Van,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

4/10 欠佳

Maribel

讚好:整潔度
不滿:職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月4日的回應
Good day Maribel,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

4/10 欠佳

CHARLIE

於 2024 年 3 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月25日的回應
Good day Charlie,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

10/10 優異

Paul

讚好:整潔度、職員與服務、設施服務和住宿狀況
Coffee on each floor - nice
於 2024 年 3 月住了 1 晚
Matt Sommers, General Manager 於 2024年4月2日的回應
Good day Paul,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager