Although I didn't ultimately stay at Hazelbrook, I would like to commend the manager, Graham, for his professionalism & resilience, in twice finding alternative accommodation when it proved not to be possible for me to stay there, then understanding when my own plans changed at the last moment. This was a most impressive example of excellent customer service in challenging circumstances.
Benjamin
於 2022 年 9 月住了 2 晚
2/10 很差
Baudilio
2022年9月23日
不滿:整潔度、職員與服務、設施服務和住宿狀況
They contacted me 4 days before my arrival date to say that the location to stay changed, they when I arrived no one seemed to know about my reservation, I drove back to the B&B and the host said that he was mad about the situation but there was no room for me. Expedia never answered me either. At least they arranged to find another location to stay at night, it was under construction building but at least a place to sleep, this was the worst experience for sure.
Baudilio
於 2022 年 9 月住了 1 晚
8/10 不錯
Alfonso
2022年9月22日
讚好:整潔度、住宿狀況和客房舒適度
Alfonso
於 2022 年 9 月住了 7 晚
2/10 很差
Danielle
商務旅客
2022年9月17日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Booked for college as i only had 2 weeks and when i received a call confirmation i realised that it was for a different BnB, which i had been moved to without notice or permission.
Danielle
於 2022 年 9 月住了 5 晚
6/10 一般
Niamh
2022年9月9日
Niamh
於 2022 年 9 月住了 1 晚
8/10 不錯
Tara
伴侶同遊
2022年9月3日
讚好:職員與服務、設施服務和住宿狀況
The property was a bit worn, but clean and comfortable as well as close to downtown Waterford. A nice and affordable choice.