“When we checked in and got settled, we found that our bathroom light did not work and had to switch rooms. Housekeeping should have known that light didn’t work. Also at check in we let the manager know that we needed a 4 AM shuttle to go too the airport. The shuttle never arrived. At 4:20 we had to get an Uber and the person at the desk got smart with us. You shouldn’t advertise you have shuttle service every half hour when you don’t. We almost lost our 6:00 AM flight because of the no show……
“When we checked in and got settled, we found that our bathroom light did not work and had to switch rooms. Housekeeping should have known that light didn’t work. Also at check in we let the manager know that we needed a 4 AM shuttle to go too the airport. The shuttle never arrived. At 4:20 we had to get an Uber and the person at the desk got smart with us. You shouldn’t advertise you have shuttle service every half hour when you don’t. We almost lost our 6:00 AM flight because of the no show……
Marilyn