Louisville Wellstone Regional Hospital Hotels

"The bed was comfortable and the rates were very reasonable. Our window had a really nice view of the waterfront. We were in the A wing first floor which was a walk from the lobby area. Our bathroom needed serious updating and everything clogged frequently - the sink, the toilet, the shower! They told us that there was a backlog of maintenance requests so we didn’t even bother putting in an order during our stay. The staff were available and seemed professional. I thought the site said there would be free breakfast, but this was not the case. It was $16.95 all you can eat buffet style. There were a few areas of the hotel for socializing including a nice looking bar and pool table area, a decent sized "

"Place was very clean and maintain. Only downfall I still don’t have my deposit back and they said it could take up to two weeks "

"Excellent, friendly staff, friendly neighbors! Highly recommend "

"We had travelled from Ontario Canada and had some truck issues. The hotel staff (namely Kyle) went above and beyond and drove us all over to get and change battery. Cannot say enough about his patience, and kindness. Hotel and hotel staff were great! Would definitely stay again. "

"Absolutely unacceptable experience at WoodSpring Suites Clarksville. I called ahead days in advance and spoke with management (Whitney, Assistant General Manager) to inform them I would be arriving late. I was clearly told that late check-in would not be an issue and that staff would be available. I arrived shortly after 3:00 AM and was completely locked out of the building. I repeatedly used the after-hours phone (dialing 500 as instructed), but the line stayed busy and never connected. Expedia was also unable to reach the property. After multiple failed attempts, I had to call the police. When they arrived, it took nearly 30 minutes to locate the night staff member, who admitted he had been asleep and could not explain why the phone system was not working. As a result, my paid room was given away and the hotel was sold out. I was left in the middle of the night with my 16-year-old daughter and no place to stay, just hours before her scheduled volleyball game at the Kentucky International Convention Center. To make matters worse, the property is now refusing to refund the stay and providing inaccurate information about my arrival time. This was not a missed reservation—this was a complete failure of staff and management. Guests should not have to involve police just to access a hotel they paid for. I strongly advise others to avoid this location if you expect reliable service, especially for late arrivals. "

"It's my fault for not realizing the balconies facing the river are also located above the highway. I was not able to sit outside in the night or morning due to the insane traffic noise. Again, my fault for not researching more. Paid a premium rate for the room and couldn't even use it. "

"Decent stay"

"Very nice staff."

"Breakfast was skimpy. Petite sausage biscuits."