West End Family Hotel

"good, well thought out amenities. Breakfast was great."

"Great hotel -- beautiful"

"Amazing "

"Very clean room, very comfortable beds and bedding. Nice shower. Good breakfast easy check in. Good location not far from downtown Ottawa! "

"Extremely comfortable and clean, with oddities. We had a one bedroom apartment with a huge living room and bedroom, the tiniest bathroom imaginable and a skinny dining room. The kitchen could be a bit better stocked -- bring your own paper towels, and the cereal bowls are very small. The kitchen is also in need of renovation, things are getting a little funky, but everything was very clean. Bed was incredibly comfortable, couches were comfortable and lots of lamps for reading and cozy lounging. Staff were very pleasant and the neighbourhood was great -- right in the centre of things but off a main road, so quieter. We were able to walk to restos, LCBO, grocery store, etc. Underground parking was easy, too. We really liked this place -- even if it could do with a bit of remodel -- and will hope to stay there next time we're in Ottawa."

"A lovely classic old hotel, albeit one in the midst of significant renovation. That said, surprisingly good value in an expensive hotel city and very well located for anything you might need in Byward Market, University of Ottawa and downtown/Centretown."

"The place was great first time there and will definitely be back. "

"Room was great size, check in was easy."

"The hotel was in great condition with excellent aesthetics. The staff were friendly and eager to assist for a positive stay."