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貝斯特韋斯特格林威治酒店的評價

2.5 out of 5
貝斯特韋斯特格林威治酒店
99 Nooseneck Hill Rd, West Greenwich, RI

評價

7.8

不錯

10 分評分，優異；1001 則評價中有 377 則" "
8 分評分，不錯；1001 則評價中有 336 則" "
6 分評分，一般；1001 則評價中有 159 則" "
4 分評分，欠佳；1001 則評價中有 60 則" "
2 分評分，很差；1001 則評價中有 69 則" "

8.0/10 

整潔度

8.4/10 

職員與服務

7.8/10 

設施服務

7.8/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Gary (Springfield)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

lacey

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff is incredibly kind and very knowledgeable. The pool and the breakfast make the stay top-notch.
於 2024 年 4 月住了 1 晚

10/10 優異

Michaela

讚好：整潔度、職員與服務、設施服務和住宿狀況
The girl that checked me in was so kind! My tv wasn’t working in my original room, so she helped me switch to another room. It was quiet and peaceful. I’m going through a really hard time right now and I impulsively booked this room. Having a smiling face greet me when I arrived really helped me feel welcome. The only complaint I have is that the room I moved to had a very slow drain in the shower and one of the lights was dead in the bathroom.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Nicolr

Well there were ants all over my bed all over the bathroom they did change the bedding but no compensation or anything just oh sorry and change the bedding other than that it was OK
於 2024 年 4 月住了 2 晚
Best Regards, Mohamed Ganchi General Manager 於 2024年4月15日的回應
Thanks for choosing us. Please accept our sincere apologies as we couldn’t provide you with a clean room and for the poor service you received from one of our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these issues from happening again. Please give us a chance to regain your trust and earn your highest marks in the near future.

10/10 優異

Dan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Facility a little dated, but everything clean, staff attentive to any requests, pool very clean, and breakfast very well done. A very nice place to stay.
於 2024 年 4 月住了 4 晚
Best Regards, Mohsin Ganchi General Manager 於 2024年4月11日的回應
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Xiaodong

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room is clean. The staff is very friendly. The full breakfast starts at 6AM everyday with rich varieties sausages/eggs to pancakes, etc.
於 2024 年 3 月住了 1 晚
Best Regards, Mohsin Ganchi General Manager 於 2024年4月11日的回應
Thank you for choosing Best Western and for the wonderful feedback. We are delighted to read you received excellent service from our staff and that you had an enjoyable stay here.

6/10 一般

Jerry

家人同遊, 商務旅客
不滿：職員與服務、設施服務和住宿狀況
The carpet smells. The first room was widely open. The lock was broken. The front desk staff wasn't very polite. Very limited food options for the included breakfast.
於 2024 年 3 月住了 1 晚
Best Regards, Mohsin Ganchi General Manager 於 2024年4月11日的回應
Thank you for taking the time to submit a review based off of your recent stay with us. While I am glad that we were able to serve you, I am disappointed to hear that our service did not exceed your expectations. If you have any recommendations on how we can improve our operations, please feel free to contact me directly.

10/10 優異

James

讚好：整潔度、職員與服務、設施服務和住宿狀況
Was very nice and relaxing :)
於 2024 年 3 月住了 1 晚
Best Regards, Mohsin Ganchi General Manager 於 2024年4月11日的回應
Thanks so much for staying at Best Western and for the feedback.

10/10 優異

Richard

讚好：整潔度、職員與服務和住宿狀況
Very nice place. Staff is very pleasant place is clean.
於 2024 年 1 月住了 25 晚

10/10 優異

cassandra (westerly)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Loved the heated pool.
於 2024 年 2 月住了 2 晚

10/10 優異

Kaleena

於 2024 年 2 月住了 1 晚
Best Regards, Mohsin Ganchi General Manager 於 2024年4月11日的回應
Thanks so much for staying at Best Western and for the feedback.

8/10 不錯

Paul

讚好：整潔度、職員與服務和設施服務
Staff were friendly and kind. Breakfast was good. Pool and hot tub great...(a bit too much chlorine.). Fitness room was limited but ok. Side door not secure with card access. Thanks you.
於 2024 年 1 月住了 3 晚

8/10 不錯

Paula

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Mark

家人同遊
讚好：設施服務和住宿狀況
Close to 95, very quiet, and food options right down the street
於 2023 年 12 月住了 1 晚

10/10 優異

Sherlene

於 2023 年 12 月住了 1 晚

10/10 優異

Mark

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close access to Route 95….
於 2023 年 12 月住了 2 晚

10/10 優異

Kirk

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was well received & greeted warmly by the manager on duty. He went out of his ear to make me feel welcome. I would stay here again
於 2023 年 12 月住了 1 晚

10/10 優異

Frances

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
If I could give this hotel a 10 star I would. Rooms are spacious, clean and comfortable. The staff is exceptional!
於 2023 年 12 月住了 4 晚

10/10 優異

Allison

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect for a pit stop
Room was great, bed was comfy and pillows were cloudlike. Hotel wasn’t modern but was comfortable and clean. Pool was awesome. Jennifer at the front desk was lovely, friendly and helpful.
於 2023 年 12 月住了 1 晚

10/10 優異

Regina T

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was welcoming, pleasant, helpful. Very clean and comfortable.Breakfast was excellent. Probably one of the most pleasant stays at a property in years- and we travel a Lot!
於 2023 年 11 月住了 2 晚

10/10 優異

Linda

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Truly enjoyed my stay. Nice quiet room. Friendly and courteous staff.
於 2023 年 11 月住了 7 晚

10/10 優異

Regina T

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Extremely welcoming and friendly staff, very clean, good value will definitely stay here again
於 2023 年 11 月住了 1 晚

10/10 優異

Eric

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Liked this hotel; staff was great, and the breakfast was good as well. We'll stay here again should we return to the area.
於 2023 年 11 月住了 4 晚

10/10 優異

Jon

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚

8/10 不錯

Janet

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Milton

家人同遊
Everything was easy, great place to stay. It's a little remote and makes you feel safe and sound.
於 2023 年 11 月住了 4 晚

6/10 一般

Shamekia

讚好：職員與服務和客房舒適度
Tho not a bad place, property could be updated more. Super Friendly Staff. Very accommodating. However the bathroom walls were beginning to mildew & the tube faucet would still run while the shower was on cause the water in the tube to fill. Thank God the drain was kinda fast. I didn’t complain but that was kinda an issue. The hot water was plentiful & goid shower pressure. Beds were comfortable, we slept really well.
於 2023 年 11 月住了 3 晚

10/10 優異

Ronald

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The water pressure far exceeded any hotel we have ever stayed in. The room was very clean and the bed was very comfortable. The cleaning staff did a great job as we stayed over three days. The breakfast quality was very good. I have never seen a machine that makes pancakes in one minute with the touch of a button. Highly recommend the facility.
於 2023 年 11 月住了 3 晚

10/10 優異

Teresa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

2/10 很差

Brandon

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Won't stay with Best Western again
Was not given the room i paid for, nor any restitution for them not living up to their end of the deal. The hotel itself is old as dirt and does not try to hide it. We felt very gross staying here and will not be using hotels.com or best western ever again
於 2023 年 11 月住了 1 晚
mohammad 於 2023年11月8日的回應
Thank you for your visit to our hotel and for your review. We are committed to offering all our guests an exceptional stay, and we apologize that we did not do so for your visit. Making each and every guest feel appreciated and valued is our number one priority and your candid comments have pinpointed the areas in which we can and will improve. We regret the inconvenience caused and hope to have the opportunity to make a much better impression on a future stay.Best Regards,Mohamed GanchiGeneral Manager

10/10 優異

Richard

於 2023 年 11 月住了 3 晚

10/10 優異

Kathleen

於 2023 年 11 月住了 1 晚

8/10 不錯

SUZAN (COVENTRY)

讚好：整潔度、職員與服務和住宿狀況
Clean breakfast great. Hallways smell of smoke but room did not.
於 2023 年 11 月住了 1 晚

8/10 不錯

Patti

於 2023 年 10 月住了 1 晚

10/10 優異

Garrett

於 2023 年 10 月住了 1 晚

10/10 優異

Garrett

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff from the front desk to the dining area. Danish in dining area was consistently replenished prior to running out. Warm breakfast available. Very comfortable beds and nice room. Only (minor) complaint is that the view from the window is the exterior of another section of the hotel. I definitely recommend this hotel and would definitely stay again.
於 2023 年 10 月住了 1 晚

8/10 不錯

Manon

於 2023 年 10 月住了 1 晚

10/10 優異

Rebekah

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful stay!
Clean! Breakfast was good! Staff was very kind and friendly! I’d definitely return!
於 2023 年 10 月住了 2 晚

6/10 一般

Enrique

讚好：整潔度和職員與服務
Good stay, just an odd smell walking in and does look a bit dated but not bad for the price.
於 2023 年 10 月住了 2 晚

10/10 優異

Stewart

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place to stay! Good breakfast and friendly staff.
於 2023 年 10 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 優異

Paul

讚好：整潔度、職員與服務和住宿狀況
Clean and modern and spacious. Sorry I couldn’t take advantage of the pool. It looked great. Nice breakfast too.
於 2023 年 10 月住了 1 晚

6/10 一般

Lisa

讚好：職員與服務和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯

Stephanie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk staff were welcoming, friendly, and informative. Rooms were clean and comfortable. Walls are very thin. I could hear everything the people next to me were doing. Their TV, talking in normal voices, showering. Too loud to stay there again.
於 2023 年 9 月住了 2 晚

10/10 優異

Michael (Clarksville)

讚好：整潔度、職員與服務和住宿狀況
Love that they had truck parking and the front desk fellow was fantastic!
於 2023 年 9 月住了 1 晚
Mohsin G 於 2023年9月15日的回應
Thank you for taking the time to submit a review based on your recent stay with the Best Western in West Greenwich

2/10 很差

LAURA

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Best Regards, Mohamed Ganchi General Manager 於 2023年9月7日的回應
Thanks for choosing us. Please accept our sincere apologies as we couldn’t provide you with a clean room and for the poor service you received from one of our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these issues from happening again. Please give us a chance to regain your trust and earn your highest marks in the near future.

8/10 不錯

GRETA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Mohsin G 於 2023年9月15日的回應
Thank you for taking the time to submit a review based on your recent stay with the Best Western in West Greenwich

10/10 優異

Joanna

讚好：整潔度、職員與服務和住宿狀況
Very accommodating staff!
於 2023 年 8 月住了 6 晚
Mohsin G 於 2023年9月15日的回應
Thank you for taking the time to submit a review based on your recent stay with the Best Western in West Greenwich

10/10 優異

Warren

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 9 月住了 1 晚
Mohsin G 於 2023年9月15日的回應
Thank you for taking the time to submit a review based on your recent stay with the Best Western in West Greenwich

2/10 很差

Chris

不滿：整潔度、職員與服務、設施服務和住宿狀況
Lady ar front desk was very rude
於 2023 年 9 月住了 1 晚
Best Regards, Mohamed Ganchi General Manager 於 2023年9月7日的回應
Thanks for choosing us. Please accept our sincere apologies as we couldn’t provide you with a clean room and for the poor service you received from one of our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these issues from happening again. Please give us a chance to regain your trust and earn your highest marks in the near future.