Rotorua Whakarewarewa Thermal Reserve Hotels

"The spa was relaxing. The bathroom and kitchen well equipped and was very clean."

"We loved our log cabin, it was very spacious, the only thing that let it down was the bedspread smelled horrible so I suspect it hadn’t been washed in a long time. I ended up taking the duvet off the spare bunk bed because I thought I was going to gag. The kitchen facilities and bathrooms are great. The hot pools are awesome and the main reason I stay here. I note that the tv wasn’t working in the tv room and there was a note telling people to use the tv in the games room instead, but when my daughter went there at 8.05pm it was locked, so that was disappointing. "

"We had a wonderful stay, pleasant suite, wonderful staff and great amenities."

"Breakfast was excellent, lots to choose from and delicious pastries. Beds were very comfortable and liked all the glass and light in the room."

"Kitchen equipped with basic utensils. "

"Hotel is close to town and pleasant. We had to rebook a room after staying 2 nights due to weather disrupting our travel home. Our initial booking was through another site and we were a bit disappointed in our king suite we had booked. It was ground floor, noisy and the room had a strange chemical smell. It was not your typical sulfur smell. The only good thing was the super comfy bed. When we booked an extra night through Expedia, we were able to choose a king suite on a higher floor which was great. No smells and quiet. If you book here definitely opt for a room in the upper floors. Made all the difference"

"Locationwas okay. But no microwave , no utensils to stir the coffee. No. Good at all."

"Close to Whakarewarewa forest which is why I booked it. Cheap but dated. Property was as I had expected for the price so can't complain about that. Only main issue was that there is a lot of vibrations/noise that goes throughout the room literally every 30 secs 24hrs. Thought they were earthquakes at first but later found out that it was a pipe that ran under property and everytime a truck drove over it the place shook. "

"The room itself was nice and clean however there were ants all in the bathroom. The spa pool was lovely in big however it didn’t work when trying to turn it on. The staff were nice and friendly and very welcoming. Had a great touch with the coffee machine within the room itself."