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格蘭德山景溫泉渡假村的評價

4 out of 5
格蘭德山景溫泉渡假村
101 Mountain View Rd, Whitefield, NH

評價

9.0

卓越

10 分評分，優異；966 則評價中有 611 則" "
8 分評分，不錯；966 則評價中有 222 則" "
6 分評分，一般；966 則評價中有 75 則" "
4 分評分，欠佳；966 則評價中有 38 則" "
2 分評分，很差；966 則評價中有 20 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Eileen (Farmingtn)

讚好：整潔度、職員與服務和住宿狀況
Beautiful large front porch with gorgeous views of the White Mountains. Food very good.
於 2024 年 4 月住了 2 晚
MVG Staff 於 2024年4月21日的回應
We are very fortunate to enjoy the views we have. We will make sure the Chef knows you enjoyed the food. Please come back and join us again.

8/10 不錯

Hamid

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月21日的回應
Thank you for staying with us. We are happy to hear that you enjoyed your stay.

6/10 一般

Timothy

家人同遊
讚好：整潔度
不滿：職員與服務
I was really disappointed to find that the renovations destroyed the character of the hotel. The staff was not very friendly.
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月15日的回應
I'm truly sorry to hear that you were disappointed with the renovations and felt they destroyed the character of our hotel. We understand that changes to the property can impact the atmosphere and ambiance, and we apologize for any disappointment this caused. Our intention was to enhance the hotel and provide a more modern and comfortable environment for our guests. However, I assure you that your comments will be shared with our management team to ensure that we consider the balance between preserving the character of the hotel and meeting the expectations of our valued guests.

6/10 一般

Steve

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
Why were there no bars to help get in and out of shower.???👎 There was not a handicap parking near entrance as ALL hotels have. What’s up with high beds and low chairs ???
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月15日的回應
Thank you for taking the time to share your feedback about your recent stay with us. Our ADA accommodations provide a lower profile bed, grab bars in the shower and around the toilet. Our handicap parking spaces are located next to our fitness center entrance where our handicap lift is located for easier access to the hotel lobby. Regarding the height of our chairs, I apologize if they didn't meet your expectations. We strive to provide comfortable accommodations for all of our guests, and we understand that preferences can vary. We appreciate your feedback and will take it into consideration as we continue to enhance our guests' experience.

8/10 不錯

Helen

讚好：整潔度、職員與服務和住宿狀況
Lovely place. Newly refurbished. Stunning setting. Dining a bit overpriced. The usual resort junk fees.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月14日的回應
Thank you for your kind words about our newly refurbished property and stunning setting. We're delighted to hear that you enjoyed your overall experience with us.We appreciate your feedback regarding the dining prices and resort fees. Your comments are important to us as we continuously strive to enhance our offerings and ensure our guests receive good value for their stay.

10/10 優異

Sam

讚好：整潔度、職員與服務和住宿狀況
Very Very Nice
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月14日的回應
Thank you for staying with us. We are delighted you had a nice visit. We hope to welcome you back again soon.

8/10 不錯

Michael (Worcester)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Small rooms. Expensive but the mountain is wonderful. Food was great. Staff was amazing.
於 2024 年 3 月住了 2 晚
MVG Staff 於 2024年3月26日的回應
Thank you for the positive feedback. We will share with the entire team.

4/10 欠佳

Craig

家人同遊
We booked a double queen room. When we arrived we were told they only had a single king available.
於 2024 年 3 月住了 1 晚
Staff at MVG 於 2024年3月24日的回應
I am not sure where the discrepancy about the 2 queen beds came from. We had you booked and checked into a room with 2 queen beds.

10/10 優異

Danielle

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very special and wonderful historical place to stay!
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年3月16日的回應
We are thrilled you had an enjoyable visit. We hope to see you again soon!

8/10 不錯

emma

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Staff at MVG 於 2024年3月14日的回應
Thank you for the review. We are happy that you enjoyed your stay. We look forward to welcoming you in the future.

10/10 優異

Chris

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Staff at MVG 於 2024年3月6日的回應
Thank you we are happy that you had a pleasant stay. We look forward to welcoming you back in the future

8/10 不錯

Jill

讚好：整潔度、職員與服務、設施服務和住宿狀況
This was my second visit to Mountain View and I loved it. They have a working farm where you can talk to the people caring for the animals and see all of the animals as well. The spa was beautiful and the staff very helpful.
於 2024 年 2 月住了 2 晚
MVG Staff 於 2024年3月3日的回應
Thank you for your positive feedback. We do hope to welcome you back in the future.

8/10 不錯

Lisa (Princeton)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Staff at MVG 於 2024年2月29日的回應
We are happy to see that you enjoyed your stay. We hope to welcome you back in the future

10/10 優異

Julio

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love it!!
於 2024 年 2 月住了 1 晚
Staff at MVG 於 2024年2月29日的回應
We are happy to see that you enjoyed your stay. We hope to welcome you back in the future

6/10 一般

Anthony

讚好：整潔度和職員與服務
於 2024 年 2 月住了 1 晚
MVG Staff 於 2024年2月27日的回應
We are sorry that you did not enjoy your stay. We do hope to see you in the future.

10/10 優異

Connie (Brooklyn)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property, great for family and kids. My son loved the indoor pool and the farm tour. The staff were super friendly and helpful. It was about half hour from the Ice Castles and also half hour to Bretton Woods ski resort, so pretty convenient to explore the area. We also really enjoyed the Littleton main st area 20 mins away.
於 2024 年 2 月住了 1 晚
MVG Staff 於 2024年2月24日的回應
Thank you, Connie, for the kind words. We hope to welcome you back in the future.

8/10 不錯

Jeffrey

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This place is recently updated, and service and amenities were fantastic. We love the air hockey, ping-pong, billiards and foosball available in the basement floor. The pool was operational, but it was very disappointing that the hot tub was closed down before he arrived. I’ve had a twice surgically, repaired back and was looking forward to it.
於 2024 年 2 月住了 2 晚
Staff at MVG 於 2024年2月22日的回應
Thank you for your comments . The hot tub was permanently closed in December. We hope to see you in the future.

10/10 優異

Kate

讚好：整潔度、職員與服務和住宿狀況
Everything is wonderful
於 2024 年 2 月住了 1 晚
Staff at MVG 於 2024年2月22日的回應
Thank you Kate. We are happy you enjoyed your stay. we look forward to welcoming you back in the future.

8/10 不錯

Kent

於 2024 年 2 月住了 3 晚
Hotel Management 於 2024年3月21日的回應
Thank you for staying with us. We are glad to hear you had a nice visit. We hope to welcome you back again.

10/10 優異

Madan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Staff at MVG 於 2024年2月21日的回應
Thank you we are glad you enjoyed your stay, We look forward to welcoming you back in the future.

2/10 很差

Catherine

不滿：職員與服務
於 2024 年 2 月住了 1 晚

10/10 優異

Steven

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is so historic & well cared for. The staff was extremely helpful in every way! We had an awesome time at the resort.
於 2024 年 2 月住了 3 晚
MVG Staff 於 2024年2月16日的回應
Thank you for the kind words. Your comments will be shared with the team. We look forward to welcoming you back.

10/10 優異

VICTORIA

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a great stay and everyone was so warm and welcoming. I loved all the little nooks filled with books to borrow and the access to entertainment on-site. The farm was lovely and Spencer was so patient and engaged with our children and their billion questions. Overall a really great getaway, I wish we had stayed longer.
於 2024 年 2 月住了 2 晚
Staff at MVG 於 2024年2月15日的回應
Thank you for you kind words. I will make sure to share with Spencer he is a great addition to the team. we look forward to welcoming you back.

10/10 優異

David

親子同遊
Staff was amazing making last minute accommodations for me . We visit here several times a year and continue the tradition
於 2024 年 2 月住了 1 晚
MVG Staff 於 2024年2月3日的回應
Thank you for staying with us we are glad you enjoyed your stay. We look forward to your return.

10/10 優異

Mary Ann

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
MVG Staff 於 2024年1月30日的回應
Thank you we look forward to welcoming you back.

10/10 優異

Valeriia

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place with an amazing view.
於 2024 年 1 月住了 1 晚
MVG Staff 於 2024年1月23日的回應
Thank you we are glad you enjoyed your stay we look forward to welcoming you back in the future.

8/10 不錯

Denise

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay
The pool was closed. The bathroom sink would not drain. The staff was wonderful and friendly. Dinner and breakfast food was very good, a little pricey, but the view was worth it.! The room and beds were super comfortable.
Lovely grounds!
Lovely hotel!
於 2024 年 1 月住了 1 晚
MVG Staff 於 2024年1月22日的回應
Thank you for your comments. We are addressing the sink and working on the pool.

10/10 優異

Deborah

於 2024 年 1 月住了 1 晚
MVG Staff 於 2024年1月22日的回應
Thank you we are glad you enjoyed your stay.

8/10 不錯

Darryl

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
MVG Staff 於 2024年1月22日的回應
Thank you we are glad you enjoyed your stay.

10/10 優異

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
MVG Staff 於 2024年1月6日的回應
Thank you for the review. We are happy you enjoyed your stay. We look forward to seeing you again.

10/10 優異

Julie

讚好：整潔度、職員與服務和住宿狀況
MVG Staff 於 2024年1月22日的回應
Thank you we are glad you enjoyed your stay.

8/10 不錯

Tevery

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel has excellent staff with great hospitality. Immaculate surroundings, courteous staff and upscale amenities. We wished we could've taken more time to explore the other activities that the property provided.
於 2023 年 12 月住了 2 晚
MVG Staff 於 2024年2月3日的回應
Thank you we are happy you enjoyed your stay we look forward to welcoming you back.

10/10 優異

Chandra

於 2023 年 12 月住了 2 晚
MVG Staff 於 2024年1月22日的回應
Thank you we are glad you enjoyed your stay.

6/10 一般

Sandra

家人同遊
讚好：整潔度和職員與服務
The room was clean, but small. We had to put the a/c on for a few nights because the warm was extremely warm.
於 2023 年 12 月住了 3 晚
MVG Staff 於 2023年12月31日的回應
Thank you for your comments. We hope to see you in the future

6/10 一般

GAN

不滿：職員與服務
Our staying in this hotel will be the last time we would go there, after our stayings at Omni Hotel (Washington Mt Hotel) in October, November, and December this year, and my wife did not want to stay at Omni twice a month. We regret to pick this hotel. Dr. Xu
於 2023 年 12 月住了 2 晚
Staff at MVG 於 2024年1月1日的回應
Thank you. We are sorry that you were not happy.

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Truly Grand
Beautiful and majestic yet it doesn't take itself too seriously. Staff is outstanding as is the Tavern fare. Mountain View Grand is nestled in the Great North Country surrounded by small towns with a stunning view of the White Mountain region. Highly encourage a stay at this lovely hotel.
於 2023 年 12 月住了 3 晚
Staff at MVG 於 2023年12月30日的回應
Thank you for the kind words. we are delighted you had a good time we look forward to your return.

6/10 一般

Earle

親子同遊
We have been coming to this property for several years and have stayed there about 4-5 times. It was the favorite getaway spot for my granddaughter, always. We went there for the last time last week (12/26 - 12/28/23) and will never return. The property was acquired by a new company during the last year and so many of the things that we found special are now gone. First, the lobby that used to have a real comfort and charm now looks like a Hampton Inn. The furniture is now quasi modern, uninviting and void of comfort. It's clear that the strategy is to discourage lingering there which for many; was a primary reason to visit. The free coffee and hot chocolate setup which used to be open very early in the morning for early risers is now gone. In its place is a one cup Kuerig. So if you rise early and want a cup of coffee, your only option is to make it in your room and wake the others who are not yet awake or go to local convenience store or simply wait until you can buy it for $4 in the dining room at a later time. If you want hot chocolate (like my 11 year old granddaughter), too bad. Not happening until later in the morning when we can buy it in the dining room. The pool, as always, is tired, run down and in bad need of a paint job. The staff with rare exception was rude and dismissive. When I asked a housekeeper if I could get a couple of glasses for the room, I was directed to the front desk. Bottom line: We go to the Omni Mt Washington Inn from now on.
於 2023 年 12 月住了 2 晚
Staff at MVG 於 2024年1月5日的回應
We are sorry that you were disappointed with your stay. Your comments have been shared with the entire management team.

10/10 優異

Aline

讚好：整潔度、職員與服務和住宿狀況
It's was a wonderful Christmas for me my husband and my daughter. We relaxed and used the spa for massages. The staff was so friendly. We will definitely come back
於 2023 年 12 月住了 2 晚
Staff at MVG 於 2023年12月30日的回應
We are glad you enjoyed your Christmas with us. We look forward to welcoming you back.

10/10 優異

Diana

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Staff at MVG 於 2023年12月26日的回應
Thank you we are glad you enjoyed your stay. We look forward to welcoming you back.

6/10 一般

Caitlin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
MVG Staff 於 2023年12月25日的回應
We are sorry your stay was just okay. Our goal is to provide the best experience possible..

10/10 優異

Melissa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
MVG Staff 於 2023年12月23日的回應
Thank you for a great score. We look forward to welcoming you back.

6/10 一般

Joseph

家人同遊
讚好：整潔度和職員與服務
They had the only restaurant within twenty miles and knew it. Their menu prices reflected knowledge of that captive audience and did not deliver decent quality or adequate quality. I ordered the Coq Au Vin and the server (who was excellent) corrected me “The chicken” - and he was correct. The dish was a separately cooked piece of chicken thigh placed into what tasted liked a bowl of spaghettios - for $37. My children had over cooked and overpriced burgers and fries. The billiards table needs refelting. It feels like faded former glory there.
於 2023 年 12 月住了 1 晚
Staff at MVG 於 2023年12月27日的回應
Thank you for your comments we will pass on the the restaurant management team. We will also look at the pool table. We do hope to welcome you back in the future

8/10 不錯

Karla

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Staff at MVG 於 2023年12月18日的回應
Thank you for your scores we do hope to welcome you back in the future.

10/10 優異

Moises

於 2023 年 12 月住了 2 晚
MVG Staff 於 2024年1月22日的回應
Thank you we are glad you enjoyed your stay.

8/10 不錯

David (Manchester)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent food and service, but very noisy dining. A family friendly old hotel.
於 2023 年 12 月住了 2 晚
MVG Staff 於 2023年12月18日的回應
Thank you for your comments. We will share your feedback with the restaurant management team.

10/10 優異

Bonnie

於 2023 年 12 月住了 1 晚
Hotel Management 於 2023年12月14日的回應
Thank you for staying with us. We are delighted to see you had a nice visit.

8/10 不錯

Peter

於 2023 年 12 月住了 1 晚
MVG Staff 於 2023年12月12日的回應
Thank you for your score. We hope to welcome you back in the future.

10/10 優異

Earl

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Staff at MVG 於 2023年12月9日的回應
Thank you for your great review.! We look forward to welcoming you back to our lovely resort.

10/10 優異

Donna S.

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful in the snow. Fireplaces to warm up by.
於 2023 年 12 月住了 1 晚
Hotel Management 於 2023年12月6日的回應
Thank you for staying with us. We are glad you had a nice visit.

6/10 一般

Rafaela

讚好：整潔度
於 2023 年 12 月住了 1 晚
Staff at MVG 於 2023年12月5日的回應
Thank you for staying with us.