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北極光渡假酒店及水療中心的評價

3 out of 5
北極光渡假酒店及水療中心
41 Gentian Lane, Whitehorse, YT

評價

9.8

完美

10 分評分，優異；87 則評價中有 75 則" "
8 分評分，不錯；87 則評價中有 11 則" "
6 分評分，一般；87 則評價中有 0 則" "
4 分評分，欠佳；87 則評價中有 0 則" "
2 分評分，很差；87 則評價中有 1 則" "

10/10 

整潔度

9.8/10 

職員與服務

9.4/10 

設施服務

10/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Lucy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property
於 2023 年 8 月住了 1 晚

10/10 優異

donad

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property service was excellent The room was amazing very nice everything we needed
於 2023 年 8 月住了 1 晚

8/10 不錯

Lisa

伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
The views from our cabin would have been great for northern lights if we were there in winter!! Unfortunately no hot tub, which we were looking forward to. Very helpful and friendly staff.
於 2022 年 6 月住了 2 晚

10/10 優異

john

商務旅客
讚好：整潔度和客房舒適度
於 2022 年 8 月住了 1 晚

10/10 優異

Marguerite

家人同遊
讚好：整潔度和客房舒適度
A wilderness oasis
Better than expected a lovely oasis
於 2022 年 8 月住了 1 晚

8/10 不錯

duncan

商務旅客
讚好：整潔度和客房舒適度
於 2022 年 8 月住了 1 晚

10/10 優異

Nathaniel

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Very friendly, welcoming staff. The chalet was beautiful and modern
於 2022 年 8 月住了 3 晚
Lynn & Tobi 於 2022年8月17日的回應
Thank you very much for your nice words, Nathaniel. We're happy to hear that you enjoyed being here.

10/10 優異

stephanie

讚好：整潔度和客房舒適度
This is an amazing place. Our cabin was beautiful and extremely comfortable. Wi-Fi worked well while we were there. This resort is in a remote location with a beautiful view. Parking is on site but not right by the cabin.
於 2022 年 8 月住了 1 晚
Lynn & Tobi 於 2022年8月17日的回應
Thank you, Stephanie, for your kind feedback. We hope to see you again in future.

10/10 優異

Judi

伴侶同遊
讚好：整潔度和住宿狀況
It was beautiful! Wish we could have stayed longer.
於 2022 年 8 月住了 1 晚
Lynn & Tobi 於 2022年8月17日的回應
Thanks, Judi. We hope to see you again in the future.

10/10 優異

Steven (Alton)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Wonderful stay other than the mosquitoes 😀
於 2022 年 7 月住了 2 晚
Lynn & Tobi 於 2022年8月5日的回應
Thank you, Steven, for your friendly words. We hope to see you again in the future. Safe travels.

10/10 優異

Dahlia

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Cabins were beautifully appointed. Owners thought of everything. Very private.
於 2022 年 7 月住了 1 晚
Lynn & Tobi 於 2022年7月28日的回應
Thank you for your nice words, Dahlia. It was a pleasure meeting you. We hope to see you again in the future. Safe travels, and all the best.

10/10 優異

Karen

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Location was unique and the individual cabins offered a lot of privacy. Breakfast was delightful Staff were extremely pleasant and helpful.
於 2022 年 7 月住了 2 晚
Lynn & Tobi 於 2022年7月18日的回應
Thank you so much for your kind words, Karen. We are happy, that you liked your stay at our beautiful place. Safe travels!

2/10 很差

Les

伴侶同遊
讚好：整潔度和住宿狀況
不滿：設施服務
The place was clean, however, after a very long 14 hour drive, all we really wanted to do is eat something and get some sleep. We arrived just before 9, so there was no where to eat unless we wanted to travel into whitehorse which was further up the highway. The bed was absolutely horrible, it was as hard as a rock. It was like sleeping on a floor. After a long drive a comfortable bed is a crucial piece of furniture that is strongly recommended. Me and my husband tossed and turned all night and was up by 5:00. Not impressed considering how much we paid.
於 2022 年 7 月住了 1 晚
Lynn & Tobi 於 2022年7月18日的回應
Thank you for your feedback. All information about our property, such as location, available services and policies (non-smoking, no pets, etc.), are well posted on our website. Everybody's level of comfort is different. We have thousands of friendly guests every year, and we only received positive feedback on our beds and mattresses, as found on several review websites. Sorry if you didn't feel comfortable. Unfortunately, you didn't tell us, and we couldn't offer another Chalet to you.

10/10 優異

Todd (Prescott)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The owner agreed it is and was very professional and polite and very helpful. The property is in the beautiful location and it is everything we expected and more
於 2022 年 7 月住了 1 晚
Lynn & Tobi 於 2022年7月18日的回應
Thank you very much for your excellent feedback. We're glad, that you enjoyed staying at Northern Lights Resort & SPA.

10/10 優異

真實旅客

讚好：整潔度和客房舒適度
於 2022 年 7 月住了 1 晚
Lynn & Tobi 於 2022年7月12日的回應
We appreciate your positive feedback about our resort. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area gain soon, don’t hesitate to call us.

10/10 優異

Leanne

於 2022 年 6 月住了 3 晚
Lynn & Tobi 於 2022年7月12日的回應
Dear Leanne. Thank you for giving us a perfect rating and recommending our resort to other travellers. I’m sure our entire resort staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 優異

KATHERINE

伴侶同遊
讚好：整潔度和住宿狀況
I don’t know where to start everything was just top notch. My husband and I have been traveling for years and Northern Lights is up there at the top. Toby and Lynn are phenomenal. So pleasant, so friendly, so accommodating!! Our chalet was SPOTLESS!!! Beds were very comfortable!! The have an onset chef that prepared us dinner, bison bolognese, and it was delicious. The meal was amazing. Gourmet!! Breakfast was very good. I can’t say enough good about this place. I first stopped by on our way to Alaska and Toby took the time to show me around. So we stayed on our way out. An amazing choice!!!!
於 2022 年 6 月住了 1 晚
Lynn & Tobi 於 2022年7月12日的回應
Thank you, Katherine. Guests like you make us work so hard every day to provide excellent service and have happy guests. Thank you for choosing us, and thank you for your beautiful words. We hope to see you again in the future.

10/10 優異

jeries

家人同遊
讚好：整潔度
Beautiful nature and views of the mountains. Friendly hosts. Very good breakfast. The room was wonderful.
於 2022 年 6 月住了 2 晚
Lynn & Tobi 於 2022年6月24日的回應
Thank you so much for your kind words. We are happy to hear that you enjoyed staying at Northern Lights Resort. We hope to welcome you again in the future.

10/10 優異

真實旅客

讚好：整潔度和客房舒適度
於 2022 年 6 月住了 1 晚
Lynn & Tobi 於 2022年6月14日的回應
Thank you for your review. We are happy to hear, that you enjoyed your stay with us. Hope to see you again in the future.

8/10 不錯

真實旅客

讚好：整潔度和客房舒適度
於 2022 年 6 月住了 1 晚
Lynn & Tobi 於 2022年6月14日的回應
Thank you for your kind review. We are pleased to hear, that you enjoyed staying at Northern Lights Resort & SPA.

10/10 優異

Craig

讚好：整潔度和客房舒適度
Beautiful cabins and location
Excellent, modern and clean.
於 2022 年 6 月住了 1 晚
Lynn & Tobi 於 2022年6月10日的回應
Thank you so much for your kind review. We're happy to hear, that you enjoyed your stay with us. Hope to see you again in the future.

10/10 優異

Carol

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
It was a peaceful place. The chair next to the couch could have been sturdier for a large man, but the couch was comfortable.
於 2022 年 5 月住了 1 晚
Lynn & Tobi 於 2022年6月6日的回應
Thank you for your kind feedback. We're hoping to see you again soon.

10/10 優異

Florian (Toronto)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Our stay did not disappoint at all. The resort and chalet were exactly as expected. Lynn and Tobias were wonderful hosts and were helpful throughout our stay. I definitely can recommend to book the slightly higher priced newer chalets with the large glass windows for Aurora viewing. Also worth mentioning is the $65/p.p. 3 course dinner at the resort which was delicious. The drink menu is very reasonably priced and Tobias masters the Aperol Spritz drink. If you are looking for comfort with amazing nature views in a small cosy resort setting, this should be your first choice in the Whitehorse area. We plan to be back in a few months.
於 2021 年 9 月住了 4 晚
Lynn & Tobi 於 2021年9月9日的回應
Hi Florian, Thank you so much for your kind review. We're happy to hear that you enjoyed your stay with us. Thank you as well for your wine advice. We are currently working on our wine & drink menu. All the best and see you soon again.

8/10 不錯

Miho

家人同遊
讚好：整潔度和客房舒適度
Paradise for astronomical observation
The owner couple was very kind and helpful and so were staff members. It was a perfect place to observe northern lights with a well-designed garden. The hotel would be more comfortable if the internet were faster and safer and the hotel restaurant were open.
於 2021 年 8 月住了 3 晚
Lynn & Tobias 於 2021年8月26日的回應
Thank you for your kind feedback.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Toby and Lynn are great and know the area well. They are amazing. See you again soon.
於 2021 年 7 月住了 3 晚
Lynn 於 2021年8月4日的回應
Thank you for your nice feedback. We hope to see you again soon. Safe travels!

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
We felt at home at the Northers Lights. The owners are a pleasure to hang with, very friendly and helpful. We stayed in one of the Aurora Glass Chalet and it not only offred great views but impeccable cleanliness and comfort!
於 2021 年 7 月住了 2 晚
Tobias 於 2021年8月4日的回應
Thank you so much for your feedback. It was a pleasure having you as our guests. We would be happy to welcome you again whenever you come back to the Yukon.

10/10 優異

CARL

家人同遊
讚好：整潔度和客房舒適度
It was a nice cabin in the woods. Well stocked with breakfast cereals and yogurt. Thank you
於 2021 年 7 月住了 1 晚
Tobias 於 2021年7月26日的回應
Thank you so much for your feedback. It was a pleasure hosting you. All the best to both of you.

10/10 優異

真實旅客

讚好：整潔度、設施服務和住宿狀況
於 2021 年 6 月住了 1 晚
Tobias 於 2021年7月25日的回應
Thank you for staying with us and for your excellent rating. We are looking forward to welcoming you again to our Resort.

10/10 優異

Donna

於 2019 年 8 月住了 1 晚

10/10 優異

David

家人同遊, 商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful place to stay
於 2019 年 8 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The cabin was spotless. The grounds were well maintained with a cut out walking trail on the edge of the woods. The owners greeted us with warmth. The breakfast was delicious and our waitress was very attentive. We definitely would stay there again.
於 2019 年 8 月住了 1 晚
Wolfgang 於 2019年8月5日的回應
Thank you very much for your great review, we hope to see you coming back another time. Kind regards, Wolfgang

8/10 不錯

Marvalie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
Wolfgang 於 2019年8月4日的回應
Thank you very much for your kind review, much appreciated.

10/10 優異

Paige

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect Little Cabin
We were just passing through Whitehorse and needed a place to stay for the night. We loved the perfect little cabin we stayed in and had an amazing breakfast before we left. We even saw a fox in the morning! We would love to spend more than 12 hours here next time we get to Whitehorse.
於 2019 年 7 月住了 1 晚
Wolfgang 於 2019年8月3日的回應
Thank you so much for your kind review. All the Best, Wolfgang

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was unique from the staff to the food, the log cabin, roomy cabin with all we needed and of course, the peace and quiet of the location with beautiful natural views out our windows. Do need a flat space to put bathroom toiletries on, that seems to be missing in every place we stayed in over 6 weeks of travel. This was the most relaxing and quiet place we stayed in our travels!
於 2019 年 7 月住了 1 晚
Wolfgang 於 2019年7月31日的回應
Thank you so much for your great review and the suggestion for the flat space. This is much appreciated and we will make the change.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful hosts!! Beautiful property!! Relaxing setting!!
於 2019 年 7 月住了 2 晚
Wolfgang 於 2019年7月31日的回應
Thank you very much for your kind review,

10/10 優異

Hsiu Jung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful vacation Resort
We drove Road Trip ‘this year.We are so like northern lights resort &Spa.Have a wonderful vacation hotel.We are so grateful to all of staff for their service and care. Thank you so much
於 2019 年 7 月住了 1 晚
Wolfgang 於 2019年7月27日的回應
Hello Hsiu, thank you very much for your kind review. We are glad you liked your stay with us.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful resort with excellent owners and staff! Very comfortable cabins, great views, wonderful food and super service! Highly recommend!
於 2019 年 7 月住了 3 晚
Wolfgang 於 2019年7月25日的回應
Hello from the Resort! Thank you very much for your great review, much appreciated, All the Best, Wolfgang

8/10 不錯

Thom

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
Wolfgang 於 2019年7月22日的回應
Thank you very much for your kind review.

10/10 優異

Owennette

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
😍
Simply amazing...
於 2019 年 7 月住了 1 晚
Wolfgang 於 2019年7月21日的回應
Hi Owennette, thank you for your kind review. All the Best, Wolfgang

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 4 晚
Wolfgang 於 2019年7月20日的回應
Thank you very much for your kind review!

10/10 優異

真實旅客

於 2019 年 7 月住了 1 晚
Wolfgang 於 2019年7月17日的回應
Thank you very much for your kind review. All the Best, Wolfgang

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful place, with a wonderful staff and excellent massage. Wish we could have stayed longer, as the room had an amazing view with floor to ceiling windows. Breakfast was excellent, and Relaxing just being there
於 2019 年 6 月住了 1 晚
Wolfgang 於 2019年7月17日的回應
Thank you very much for your great review, we are happy you liked your stay so much. All the Best, Renate & Wolfgang

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Extraordinary!
WOW! I can't say enough good about our stay. Everything was perfect and we were well taken care of. The cabin was spotless, the beds very comfortable and the view was gorgeous! We chose not to have dinner at the lodge but we are confident that judging by the excellent breakfast we had the dinner service would have been extraordinary! We highly recommend you stay and you will not be disappointed!
於 2019 年 7 月住了 1 晚
Wolfgang 於 2019年7月15日的回應
Thank you so much for your wonderful review, we are happy you liked your stay so much.

10/10 優異

真實旅客

於 2019 年 7 月住了 1 晚
Wolfgang 於 2019年7月15日的回應
Thank you for your kind review.

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing place run by amazing people!
於 2019 年 7 月住了 1 晚
Wolfgang 於 2019年7月12日的回應
Thank you Michael, it was a great pleasure having you here at the resort. All the Best, Wolfgang

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice accomdations. The owners were very friendly and I would highly recommend this resort. Also, the chef is outstanding so be sure to have dinner there.
於 2019 年 7 月住了 1 晚
Wolfgang 於 2019年7月12日的回應
Thank you very much for your kind review, we are very happy you liked your stay. Kind Regards, Wolfgang

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly, Unique, Homely Cabins
Overall very good. Very nice location away from the city. Very home-like set up with exceptionally comfortable beds, pillows and set up. The cabins are built by the owners themselves. Just be sure to ask about the meals that they cook for you, and access to the sauna. I was checking out and they then expressed they cook lunch and dinner, which would have saved much time. Overall cannot complain. Wolfgang even typed up a welcome letter for when I arrived as it was late in the evening. Very hospitable and unique place.
於 2019 年 7 月住了 1 晚
Wolfgang 於 2019年7月10日的回應
Thank you very much for your kind review, much appreciated. Kind Regards, Wolfgang

10/10 優異

Skiad (South Dakota)

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Can’t say enough about my stay. This would be the second time staying and it gets better everything I stay. Highly recommend! Good German breakfast is nothing but the best. Friendly owners. They are great and greet you at the door. It’s like staying with family. The views are breathtaking and so quiet and serene.
於 2019 年 6 月住了 1 晚
Wolfgang 於 2019年7月10日的回應
We very much appreciate your review and we are happy you liked your stay. Thank you, wolfgang

10/10 優異

真實旅客

於 2019 年 6 月住了 3 晚
Wolfgang 於 2019年7月10日的回應
Thank you for your review, we are happy you had a great stay. Thank you, Wolfgang

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
So great
So amazing. We stayed in one of the cabins with the big windows. It was really private and intimate. The cabin was so clean and modern and the view was great. Breakfast in the morning was good and the staff are extremely friendly. Will not be forgetting this place.
於 2019 年 6 月住了 1 晚
Wolfgang 於 2019年7月10日的回應
Thank you very much for your kind review, much appreciated. Kind Regards, Wolfgang