"This is a budget hotel, so I can understand that you get what you pay for. But the primary issue is not the leaking roof, dirty hallways, or the lack of any sort of employee. The main issue for me is that I booked a larger room with a balcony, king bed, and then sleeper couch. When I arrived, I discovered that I was put into a single room with a king and no balcony. I was traveling with more than one person, so the sleeper couch was important. When I contacted the management (you can only do this by text or else they never pick up), I was told that they were sorry but they booked my room to someone else and they were unwilling to change it during my stay. Needless to say, it was upsetting. But what do you expect for $70 a night?"