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威奇塔西套房旅店的評價

2.5 out of 5
威奇塔西套房旅店
2405 N Ridge Road, Wichita, KS

評價

7.8

不錯

10 分評分，優異；526 則評價中有 215 則" "
8 分評分，不錯；526 則評價中有 158 則" "
6 分評分，一般；526 則評價中有 55 則" "
4 分評分，欠佳；526 則評價中有 51 則" "
2 分評分，很差；526 則評價中有 47 則" "

8.2/10 

整潔度

8.2/10 

職員與服務

6.8/10 

設施服務

7.4/10 

住宿狀況

6.2/10 

環保程度

評價

8/10 不錯

WZ (LA)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quite convenient . You can easily rent a car and there are several stores for shopping nearby
於 2019 年 1 月住了 4 晚

8/10 不錯

Tom

伴侶同遊
Nice hotel for the money
於 2023 年 4 月住了 2 晚

8/10 不錯

Laurie

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務
Owners very nice and helpful. Surprisingly quiet since they were in the middle of renovations. Comfy bed, lots of room in the room, good location
於 2023 年 4 月住了 4 晚
Management 於 2023年4月26日的回應
Thank you for your feedback. Hope to see you again after the renovations

2/10 很差

Amy

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
It was very unprofessional and poor customer service to cancel a reservation made on Expedia due to maintenance on the day of check-in after 3pm check-in time. We were coming from out of state for a family wedding, and to call and say our room was under maintenance last minute and the hotel canceling our reservation, put us in the position of spending double on a room for 2 nights somewhere else. It was very obvious that our room was given to someone else. We were VERY disappointed.
於 2023 年 4 月住了 2 晚
MANAGEMENT 於 2023年4月24日的回應
We apologize for this inconvenience and thank you for your feedback.

4/10 欠佳

Mitzi

家人同遊, 伴侶同遊
不滿：整潔度、設施服務和住宿狀況
This property is currently being renovated so there are some exceptions. However, I don’t know why people are allowed to stay here. Our hotel was completely disgusting, the bath tub was falling apart. There were tiles missing from the ceiling, the side door of the hotel was open the whole night (anyone could’ve gotten in), the carpet was nasty, some hotel rooms were completely torn up (no walls, no floors, no ceiling). I didn’t really feel safe in my own room. We could barely shower because the tub was brown and there was a huge water spot leaking through the ceiling above the tub. We didn’t know the place was being renovated until after we booked the hotel. There weren’t any staff members around at all and breakfast was not offered even though it said it was included.
於 2023 年 4 月住了 3 晚
Management 於 2023年4月12日的回應
We apologize for any inconvenience that you had to endure during your stay. Thank you for your feedback

8/10 不錯

Stephen

讚好：職員與服務和客房舒適度
Fine as a crash pad
The room was OK, the bed was clean and comfortable. Water pressure was great, so the shower was good. The renovations are in full swing, the clerk said they were closing down soon for a month or 2 to finish. It was fine for one night.
於 2023 年 4 月住了 1 晚
Management 於 2023年4月12日的回應
Thank you for your feedback

10/10 優異

Mindy

於 2023 年 3 月住了 1 晚
MANAGEMENT 於 2023年3月25日的回應
Thank you for your feedback.

4/10 欠佳

Lynda

伴侶同遊
不滿：設施服務和住宿狀況
Property is being remodeled yet open for rental & still charging normal price. Was notified after renting and Expedia did not warn us. Could have stayed at nicer motel for same price. Entry has couch & coffee pot, & boxes in construction zone. Hall is wrapped in plastic shearing with Sheetrock dust on the floors and carpet missing. Parking area is filled with shipping containers for storage.
於 2023 年 3 月住了 2 晚
Management 於 2023年3月20日的回應
We apologize for this inconvenience you had to endure during your stay. Thank you for your feedback.

8/10 不錯

Teresa

家人同遊
讚好：整潔度
My family and I were in town for the NAIA Nationals. The rates were reasonable for a two queen bed room. As the motel is undergoing renovation, I expected a lot more noise and dust honestly, but they sectioned off parts of the motel. I could not hear the work being done. My disappointment came as there was no breakfast available although it is listed as included in the rates. We typically like to stay at motels we can grab breakfast on the way out as we are usually short of time. Communication could be better as I got no response to an email I sent asking about the possibility of an extra rollaway bed or sofa bed in case another family member was free for the visit. I called a couple days later and was able to speak with someone. They did tell me they would be closing for a couple months to complete the renovations. I would recommend that they man the front desk better as each time I came by, no one was there and had to ring for service each time.
於 2023 年 3 月住了 3 晚
Management 於 2023年3月7日的回應
We Apologize for the inconvenience you had to Endure during your stay with us. Thank you for your Feedback.

10/10 優異

Benjamin

於 2023 年 3 月住了 1 晚
MANAGEMENT 於 2023年4月5日的回應
Thank you for your feedback

4/10 欠佳

Minkyu

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
So much construction going on there is no way this is safe for guests. Room was old and filthy with the toilet broken, there seems to be homeless people regularly patrolling the parking lot tlfor garbage. Staff was nice but this place needs to shut down.
於 2023 年 2 月住了 4 晚
Management 於 2023年3月10日的回應
We apologize for this inconvenience you had to endure during your stay. Thank you for your feedback.

8/10 不錯

Deland

讚好：客房舒適度
於 2023 年 3 月住了 1 晚
Management 於 2023年3月7日的回應
Thank you for your feedback

2/10 很差

Kate

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
ABSOLUTELY TERRIBLE it was under construction and you could hear them working on everything…. My toilet was broken when I showed up from 2pm and the manager and or maintenance was “unavailable” so I had to wait until 12am for someone to “look” at it. My door also didn’t lock and they had ice buckets in the rooms but zero ice or water available throughout the whole hotel. Also this place does NOT have breakfast included even if they have it in there booking information… TERRIBLE place don’t waste your money where no one knows how to run a hotel…
於 2023 年 3 月住了 1 晚
Management 於 2023年3月7日的回應
We apologize for your inconvenience you had to endure during your stay with us. Thank you for your feedback.

4/10 欠佳

Larry

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
They were remodeling, the entire place was covered with plastice, sheetrock dust everywhere, storage containers all in the parking lot,the damn place should have been closed for remodeling.
於 2023 年 2 月住了 1 晚
Management 於 2023年3月7日的回應
We Apologize for your inconvenience you had to endure during your stay with us. Thank you for your feedback.

6/10 一般

真實旅客

家人同遊
讚好：職員與服務和客房舒適度
不滿：住宿狀況
Under construction but helpful
Toilet continued to run shower dripping a lot TV not working had to change rooms
於 2023 年 2 月住了 1 晚
Management 於 2023年3月7日的回應
We apologize for your inconvenience you had to endure during your stay with us. Thank you for your feedback.

2/10 很差

Jennifer

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Renovation
I guess they are rentavating and when you walk in, nobidy was around to check us in for a long time. Then we're walking down hsllways with plastuc wrap and no walls.. like it should of been illegal to be open for how much was going on..
於 2023 年 1 月住了 1 晚
Management 於 2023年2月4日的回應
We apologize for your inconvenience. Thank you for your feedback.

8/10 不錯

Suellen

商務旅客
讚好：整潔度和職員與服務
There is a massive remodel/upgrade in progress, affecting hallways, Lobby, and some rooms. The people were great, and it was as clean as you can expect with construction happening.
於 2023 年 1 月住了 2 晚
Manager 於 2023年2月4日的回應
Thank you for your feedback.

10/10 優異

james

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚
Manager 於 2023年2月4日的回應
Thank you for your ratings.

2/10 很差

Reagan

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Shower head broke and drain plug broke. Smelled moldy and bed sheets had stains
於 2022 年 12 月住了 2 晚
Management 於 2022年12月18日的回應
We apologize for this inconvenience that you had to face during your stay with us. Thank you for your feedback.

2/10 很差

Patricia

伴侶同遊
不滿：整潔度和住宿狀況
The property was being rehabed. Shoild not have been letting people stay there. Advertised fr e w breakfast. Nothing but coffee. No ice machines. I would like a refund.
Management 於 2022年12月18日的回應
We apologize for any inconvenience that you had to face during your stay with us. Thank you for your feedback.

8/10 不錯

Julie

讚好：整潔度和職員與服務
不滿：設施服務
Property was under complete renovation - there were no amenities available, not even a USB port in the room. Coffee pot in the room but no where to plug it in. NO plug ins in the kitchen area. Breakfast was not available on Sunday due to the renovations. Coffee was available in the lobby. There was not seating in the lobby as shown in the pictures. Paper signs hanging on walls directing to the elevator. Felt like a very basic, 1980's hotel but it was cheap to stay.
Management 於 2022年12月18日的回應
We apologize for any inconvenience and thank you for your feedback.

2/10 很差

Mason

家人同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 12 月住了 2 晚
Management 於 2022年12月18日的回應
We apologize for any inconvenience, Thank you for your feedback.

2/10 很差

Dustin (Weatherford)

家人同遊, 寵物同遊
不滿：職員與服務、設施服務和住宿狀況
The property is under complete renovation, totally destroyed. Unsafe for occupancy. Staff was smoking pot inside the building which then permeated every open space. The new layout is horrific. The "remodeled" room seemed like it belonged in a pay by the hour establishment. DON'T STAY HERE!!!!
於 2022 年 11 月住了 2 晚
Management 於 2022年11月27日的回應
We Apologize for this inconvenience and Thank you for your feedback

10/10 優異

Shelly

於 2022 年 11 月住了 1 晚

6/10 一般

Elizabeth

於 2022 年 11 月住了 1 晚

2/10 很差

Aleksandria

商務旅客
不滿：職員與服務
Good luck getting ahold of anyone by phone prior to your arrival, and once arriving don't expect to see any hotel staff around to check you in or greet you. Management seems to be nonexistent or unwilling to take accountability for lack of employee performance. Overall the worst experience I have ever had at a hotel.
於 2022 年 4 月住了 1 晚
Management 於 2022年11月13日的回應
We apologize for Inconvenience and thank you for your feedback

2/10 很差

Wade

不滿：整潔度、職員與服務、設施服務和住宿狀況

4/10 欠佳

Deborah

不滿：整潔度、職員與服務和住宿狀況
Hotel being remodeled. Very limited parking, nothing in the reception area. Only half of the hotel is available. No breakfast.
於 2022 年 10 月住了 1 晚
Management 於 2022年10月31日的回應
We apologize for the inconvenience you had to face during your stay during our renovation. Thank you for your feedback

6/10 一般

Abby

伴侶同遊
不滿：設施服務和住宿狀況
Place is under construction. No vending machines. Walls are thin. Beds are horrible.
於 2022 年 10 月住了 1 晚
Management 於 2022年10月27日的回應
We apologize for any inconvenience. Thank you for the feedback

10/10 優異

Stacey

於 2022 年 10 月住了 1 晚

10/10 優異

Troy

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Rooms clean and very spacious. Staff were helpful and friendly. I would definitely stay here again!
於 2022 年 8 月住了 1 晚
Management 於 2022年9月3日的回應
Thank you for the Feedback.

6/10 一般

Martha

親子同遊
不滿：設施服務和住宿狀況
I did not explore this hotel very well. They are in the midst of remodeling and had only coffee for amenities. One of our rooms , the toilet wasn’t flushing so they were moved to another room. We had no remote control, I had to ask twice.
於 2022 年 8 月住了 1 晚
Management 於 2022年8月30日的回應
We apologize for any inconvenience and thank you for the feedback

6/10 一般

Andy

家人同遊
不滿：整潔度、設施服務和住宿狀況
Room was dirty. Rust in the bath tub. Facility is under remodel due to new ownership and we weren’t told that. No amenities such as breakfast. There was coffee.
於 2022 年 8 月住了 1 晚
Management 於 2022年8月30日的回應
We apologize for any inconvenience and thank you for the feedback

8/10 不錯

Randy

讚好：整潔度和職員與服務
Site was under construction. Not a problem for me by myself. Room was clean and comfortable
於 2022 年 8 月住了 2 晚
Management 於 2022年8月30日的回應
I'm glad to hear that you like your stay with us. Thank you for the feedback

10/10 優異

Lisa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 5 晚
Management 於 2022年8月30日的回應
Thank you for the feedback

8/10 不錯

Michael

家人同遊, 寵物同遊
讚好：整潔度和職員與服務
Great value. The property is under renovation, but the staff were friendly and the rooms were clean.
於 2022 年 8 月住了 1 晚
Management 於 2022年8月30日的回應
Thank you for the feedback. We apologize for any inconvenience

10/10 優異

Michelle

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice oeople
於 2022 年 8 月住了 1 晚
Management 於 2022年8月30日的回應
Thank you for the feedback

4/10 欠佳

Curt

家人同遊
不滿：整潔度和住宿狀況
Place was under renovation - was kind of a wreck
於 2022 年 7 月住了 1 晚
Management 於 2022年8月30日的回應
We apologize for any inconvenience

4/10 欠佳

Mike

不滿：設施服務和住宿狀況
not happy with not having breakfast anymore and going cheap on soap/shampoo in room. have stayed many time will not stay again
於 2022 年 7 月住了 2 晚
Management 於 2022年8月30日的回應
We apologize for any inconvenience and thank you for the feedback

4/10 欠佳

Natalie

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 1 晚
Management 於 2022年8月30日的回應
We apologize for any inconvenience and thank you for the feedback

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 1 晚
Management 於 2022年8月30日的回應
I'm glad to hear that you like your stay with us. Thank you for the feedback

10/10 優異

Christopher

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 7 月住了 3 晚

10/10 優異

Karen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
So it is under remodel, but the rooms that are open are VERY nice, and the staff are ALWAYS great!!! We always stay here when we come to Wichita!
於 2022 年 7 月住了 2 晚

4/10 欠佳

William (Tomball)

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Property was under construction. Limited parking. No loby; a desk for check in but no placer to even sit down. Room had a sticky spot in carpet 3' across, obviously a major spill of something.
於 2022 年 7 月住了 2 晚

6/10 一般

Megan

商務旅客
不滿：職員與服務和住宿狀況
Hotel was under construction, would have been nice if that was mentioned when booking. I had to ca the hotel to get somebody to come to the front desk and check me in. The water in the shower was cold. One plus, the AC worked well.
於 2022 年 7 月住了 1 晚

2/10 很差

Ashley

家人同遊, 親子同遊, 寵物同遊
不滿：整潔度、設施服務和住宿狀況
I had booked a stay for 4 nights for around the July 4th holiday because Expedia showed 4 out of 5 stars and were pet friendly. Upon arriving noticed that there were giant containers in the parking lot and only a couple cars. Upon walking in, it was noticed the hotel was under construction. There was basically nothing in the lobby. A couple of foreign guys checked me in and I had an uneasiness the whole time. When going to our room, it felt almost as if we were in a horror movie. Honestly I was glad we had our dog witr us. Rooms boarded off, no a/c, no fixtures. Just sheet rock down the hallway and some old carpet down the hallway. The room was ok looking. Beds were super hard. There was outdated carpet like wallpaper in the bathroom. My husband and I decided we were not comfortable staying there. We went down to the lobby, and told them we didn’t realize the hotel was under construction and it was unacceptable. They said no problem they’ll take care of my reservation thru Expedia. We booked other accommodations and hoped they would be good on their word. We have not been refunded anything. The hotel should not be open for business in this state. I understand needing to make upgrades but it was not mentioned anywhere that they were under renovations and if you’re going to strip and entire building at once, you should close until you can open open to acceptable standards.
於 2022 年 7 月住了 4 晚

2/10 很差

Karie

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Under renovation, dumpsters everywhere with trash falling out. There was a terrible smell in the hallway. Made you pay full price for a room that was not fit for anyone
於 2022 年 7 月住了 1 晚

2/10 很差

DeMarcus

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 2 晚
Management 於 2022年8月30日的回應
We apologize for any inconvenience and Thank you for the feedback.

4/10 欠佳

Gale P.

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Didn't Like - Air Conditioning in entire lobby was out and it was a very hot day. Room's A.C. was OK, but to and from the car was awful. Major renovation of lobby was dirty, very inhospitable. No food services were available. Customer should be told ahead of time what conditions to expect. Full price should not be charged if only partial services are available. Foreigners on desk were hard to understand, although they did their best to be polite and helpful.
於 2022 年 6 月住了 1 晚

4/10 欠佳

Andrea (San Diego)

家人同遊, 伴侶同遊
不滿：設施服務和住宿狀況
It was convenient to family but the worst place we stayed on our cross country trip. I believe it was recently sold and at least it was inexpensive so we got what we paid for.
於 2022 年 6 月住了 2 晚