Raleigh William B. Umstead State Park Hotels

"No they don’t "

"Yes"

"I have used Expedia for years and this is my worst experience. I paid online for two rooms. When I tried to check in the hotel staff said I only had one room. When I contacted Expedia I was told that I did not click on the link to pay the taxes on the second room and would need to pay an additional $340 for the taxes and fees on the second room. When I protested the agent told me to calm down that he was going to reduce the amount to $300 as long as I purchased a $300 voucher. It took me over an hour to get the second room only after I had to click on a link approving the additional charge to my credit card. The voucher is from something called CLICK TO FLY. I intend to report this to the NC State Attorney General's Office. This is a SCAM and I will not be using EXPEDIA again! Regarding the hotel, the staff was very friendly and helpful. The hotel is in need of an upgrade. Our tub was painted and there were rust spots under the paint. The door to the second room was stuck and maintenance had to come with a sledge hammer to give us access to the room."

"Outstanding staff."

"Shouldn’t be considered a Best Western Plus hotel."

"clean room ,resort and close to everything"

"We went to breakfast, and there were no eggs or bacon left. The staff said they were out of eggs, but did make some more bacon. They had not replenished a lot of the items."

"Everything was great but three things: The breakfast is very lacking. Options are extremely limited and the elevators need to be cleaned better. The paint on the door frame of the bathroom and in other places of the room was terrible. Horribly done."

"The pool was closed and not listed on the website."