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登山家酒店的評價

2.5 out of 5
登山家酒店
31 E 2nd Ave, Williamson, WV

評價

7.8

不錯

10 分評分，優異；32 則評價中有 13 則" "
8 分評分，不錯；32 則評價中有 11 則" "
6 分評分，一般；32 則評價中有 2 則" "
4 分評分，欠佳；32 則評價中有 4 則" "
2 分評分，很差；32 則評價中有 2 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

6.6/10 

設施服務

7.8/10 

住宿狀況

8.2/10 

環保程度

評價

4/10 欠佳

Judy

不滿：住宿狀況和客房舒適度
於 2022 年 5 月住了 2 晚

6/10 一般

Peter

讚好：整潔度和職員與服務
Elevator not self use. Manual operation with employee using key.
於 2022 年 5 月住了 1 晚

8/10 不錯

Patricia

家人同遊
讚好：整潔度和職員與服務
I have stayed here numerous times. The hotel has lots of character and reflects the period built. Glad to see the Coal Cafe as much needed. Please fix the elevator! The rooms need updating. The windows desperately need cleaning. You could see a view of the mountains if clean. Management seems to have things moving in the right direction so keep it up.
於 2022 年 5 月住了 2 晚

8/10 不錯

Rheta

家人同遊
讚好：整潔度、職員與服務和客房舒適度
The hotel lobby is very nice and the room was clean. The elevator didn’t work and the parking garage
於 2022 年 4 月住了 2 晚

8/10 不錯

Jason

於 2022 年 3 月住了 1 晚

8/10 不錯

Rich

於 2022 年 1 月住了 1 晚

10/10 優異

Richard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great historic hotel!
Great older hotel. Lots of history about it displayed. It's nearly 100 years old and we'll taken care of. Staff is excellent! Nothing but praise for our stay here.
於 2021 年 12 月住了 1 晚

10/10 優異

Jacqueline

讚好：整潔度、職員與服務、設施服務和住宿狀況
This was certainly an interesting property. I loved the telephone that you used to summon assistance. It had charm, cleanliness. I wish the cafe had been open during my visit. It is rather noisy, but I rather enjoyed pretending what staying here must have been like 80 years ago, listening in on snipets of conversation, observing the fashions. Staff was most helpful. What a delight.
於 2021 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
An enjoyable legacy hotel.
於 2021 年 8 月住了 1 晚
Guest Services 於 2021年8月28日的回應
Thank you for your kind words.

8/10 不錯

Mark

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A great place to stay in Williamson
In town for family events. All of us stayed here and they were very accommodating and friendly. It couldn’t have been better for our group. Thanks very much!!
於 2021 年 5 月住了 2 晚

8/10 不錯

Renwick

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant stay and will return.
於 2021 年 5 月住了 1 晚

10/10 優異

真實旅客

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Although there is not a whole lot to do around the town, we still enjoyed our stay at Mountaineer Hotel! Staff was super friendly, game room is fun if pool is your game of choice!
於 2021 年 5 月住了 3 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rose were small but clean it's an older facility but and good shape the stay was good
於 2021 年 5 月住了 1 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Always great ataying at the Mountaineer. Always clean and the staff are amazing.
於 2021 年 5 月住了 2 晚

6/10 一般

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was located in a good area and the room was nice and tidy.
於 2021 年 4 月住了 1 晚

4/10 欠佳

crystal

不滿：住宿狀況和客房舒適度
Elevator wasnt working most of the time, water was luke warm, over booked the hotel for my double room, parking garage was always full of atv’s and no room for guests to park, didnt have my second night reservation and then charged my card twice
於 2021 年 3 月住了 1 晚
GM 於 2021年3月13日的回應
Hi Crystal, We sincerely apologize about the issues with the elevator; however, with a building nearing 100 years old, we naturally run into complications. Since you booked through a third party, they cannot guarantee room types, and we encourage you to always book directly through us to ensure the highest level of customer service. Your card was charged for your double room reservation for Saturday night through Hotels.com, please contact us at info@mountaineerhotel.com if you have any questions regarding your reservation. We hope that we will have the chance to host you again soon, and please do not hesitate to reach out.

8/10 不錯

真實旅客

於 2021 年 3 月住了 1 晚

10/10 優異

John

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Mountaineer Hotel Review
The hotel and room were spectacular. Unfortunately, the one elevator stopped working around midnight and we had to use the stairs from the 4th floor to access our room.
於 2020 年 10 月住了 1 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 10 月住了 2 晚

8/10 不錯

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 9 月住了 1 晚

10/10 優異

B.Skidmore (Medina, Ohio)

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a historic building with a lot of character. Great staff. Breakfast is not available on site.
於 2020 年 9 月住了 2 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 6 月住了 2 晚

10/10 優異

Robert

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stayed at the hotel as it was close to the trails. Great location very nice place and friendly staff.
於 2019 年 11 月住了 1 晚

2/10 很差

真實旅客

家人同遊
I called to cancel my stay with the hotel directly and they told me the room was cancelled, my card was then charged the next day. I called back to the hotel and they said that I needed to cancel with Expedia. Expedia contacted the hotel and they said that they could not honor a refund because I did not cancel with Expedia. I was never told initially by the hotel that I needed to cancel with Expedia, this would have been nice to know. I was charged full price for the entire weekened even though the hotel was notified. I am very disappointed in the customer service this hotel provided.
於 2019 年 10 月住了 3 晚

10/10 優異

Munro

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚

10/10 優異

Sharon (Fairmont )

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The historic facilities are interesting. The staff was happy and helpful. The building is amazing.
於 2019 年 9 月住了 2 晚
Carrie 於 2019年10月1日的回應
Hi Sharon! Thanks for your review. We are so glad you had a great stay with us. Hope to see you soon!

8/10 不錯

Travis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Make sure what ur bed is
The only issue i had was the first room i booked only had a double bed. After the firat night upgraded to a queen and slet like a baby
於 2019 年 9 月住了 2 晚

4/10 欠佳

Julie

讚好：整潔度
不滿：職員與服務、住宿狀況和客房舒適度
Way overpriced
It was my fiancees 20 yr class reunion and we needed a room. We booked this place for $128 for one night way overpriced. The lady at check in was not very friendly , the room was very small and the bed was very uncomfortable. Not impressed at all....Next time we will book early and stay at the Tug Valley B&B.
於 2019 年 8 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務
Love the historical aspect of the building but the room we were given didn't have any place to put our cloths.only had a desk with two desk drawers. If a/c was on couldn't hear the tv. One office chair to set on. With the pedestal sink no place to out toiletries. The ONLY good thing about the restroom was the shower. Too bad they charge so much being a local place. Was NOT worth the price i paid for four days.
於 2019 年 8 月住了 4 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful old hotel!Like stepping back in time with modern conveniences.It was kept very clean ,the staff were nice. I can’t say enough about how beautiful this gem is.If you appreciate things of the past you will love this hotel.
於 2019 年 7 月住了 2 晚
Carrie 於 2019年8月19日的回應
Thanks for your review! We are glad you enjoyed your stay with us, and we hope to see you again soon!

10/10 優異

Debbie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚
Carrie 於 2019年7月8日的回應
Thanks, Debbie!

2/10 很差

真實旅客

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Parking is ridiculous if riding trails and have a trailer do not stay here. Rooms are tiny for the price. On our last night there the hotel booked a birthday party in their ballroom and had the music so loud it was vibrating all the rooms so after riding the trails for 12 hrs that day we decided just to drive 6 hrs home. Hotel is suppose to be refunding the last night though. Staff is very friendly town is very nice also. Will not be back though just because of the accommodations of the hotel!!
於 2019 年 5 月住了 3 晚