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科契馬拉巴爾塔吉渡假村及 SPA的評價

5 out of 5
科契馬拉巴爾塔吉渡假村及 SPA
Willingdon Island, Kochi, Kerala

評價

9.2

卓越

10 分評分，優異；358 則評價中有 265 則" "
8 分評分，不錯；358 則評價中有 62 則" "
6 分評分，一般；358 則評價中有 15 則" "
4 分評分，欠佳；358 則評價中有 11 則" "
2 分評分，很差；358 則評價中有 5 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.4/10 

設施服務

9.2/10 

住宿狀況

8.6/10 

環保程度

評價

4/10 欠佳

Arun

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Really not enjoyed, it was never informed renovation going on in tg8s hotel. If it was known never booked. Paid a hefty amount much higher than hotels in down town. Never expected and disappointing.
於 2023 年 6 月住了 3 晚

10/10 優異

Divya Maitreyi

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel and views, good food, breakfast and very nice bar. Staff very friendly efficient and helpful. Enjoyed the evening boat ride and pool is amazing, you can see river dolphins sometimes. Small point of feedback is in relation to maintenance and attention to detail. Cupboard doors were not closing properly, there was a sticker on the toilet seat, soap dispenser in lounge toilet was dirty. But no major issues, we had a wonderful time
於 2023 年 3 月住了 2 晚

4/10 欠佳

sheeba

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
Disappointing.
I had 2 rooms booked for a family of 5. I was given 1 in the heritage wing and 1 in the tower wing. The front desk mentioned they will upgrade us to be together and moved us to the tower wing. the room didnt have dual charger plugs, the hot water in the shower was not working and the guest checkin and buffet was sub standard to The Taj experience we are accustomed to. However, the overall stay, the bar and property location is amazing and enjoyable!!! Manager was very helpful and provided voluntary assistance without even complaining.
於 2023 年 3 月住了 1 晚

6/10 一般

Satish

家人同遊
讚好：整潔度和設施服務
不滿：職員與服務
Customer service in one of the restaurants Pepper was bad. Check out in AM at 445 AM also was not good. Agent should learn how to deal with customers.
於 2023 年 1 月住了 3 晚

10/10 優異

Ketan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fabulous Stay at Taj Malabar
We had an amazing stay and a fantastic New Year's Eve celebration!
於 2022 年 12 月住了 2 晚

6/10 一般

Sridevi

於 2022 年 12 月住了 1 晚

10/10 優異

Vishnu

讚好：整潔度、職員與服務和住宿狀況
於 2022 年 11 月住了 2 晚

10/10 優異

Sherri

於 2022 年 10 月住了 1 晚

8/10 不錯

Vipin

讚好：職員與服務、設施服務和住宿狀況
於 2022 年 8 月住了 1 晚

10/10 優異

Angeline Oliuvra

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good view and very caring staff .. breakfast was packed for early travellers .. very good for family as well
於 2022 年 8 月住了 1 晚

10/10 優異

Charles

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Relaxing holiday at Taj Malabar, Kochl
Very pleasant experience. Very kind and helpful staff Highlight was complimentary evening tea with a refreshing harbour cruise!
於 2022 年 8 月住了 13 晚

8/10 不錯

Shamil

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful service and food at Taj Malabar Resort
於 2022 年 6 月住了 1 晚

10/10 優異

Liju

於 2022 年 7 月住了 2 晚

10/10 優異

Sreejith

於 2022 年 6 月住了 1 晚

10/10 優異

Abhik

於 2022 年 6 月住了 7 晚

2/10 很差

Cephas

於 2022 年 5 月住了 3 晚

10/10 優異

Rekha

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, good service . Food could be a bit more better. Overall i enjoyed the stay!😊❤
於 2022 年 5 月住了 2 晚

6/10 一般

Dhruv

讚好：職員與服務
不滿：住宿狀況
Dated and ageing rooms
Rooms need to be redone. Past their prime. Property is in a remote location. So plan your local travel accordingly.
於 2022 年 4 月住了 1 晚

8/10 不錯

Chantal

讚好：整潔度、職員與服務和設施服務
Cet hôtel est magnifique mais très excentré. J’ai été très déçue par la chambre qui m’a été attribuée après tout ce temps où je n’ai pu me rendre en Inde (Covid). Au 1er étage vue sur une sorte de garage alors que l’hôtel est situé au bord de la mer. J’ai dû payer 80€ De supplément pour changer de cHambre pour 2 nuits. Mais c’était très bien pour tout le reste :bar, restaurant, piscine, spa….. Merci à tous
於 2022 年 2 月住了 2 晚

10/10 優異

Arun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good ambience . All good . The heritage room bathroom requires maintainence. Otherwise stay was excellent
於 2021 年 11 月住了 1 晚
Sibi 於 2021年12月15日的回應
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and happy to know that you had a comfortable stay at our hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. I thank you once again for sharing your valuable thoughts and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

10/10 優異

Kiran

於 2021 年 11 月住了 1 晚
Sibi 於 2021年11月12日的回應
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sibi Mathew General Manager

8/10 不錯

Joy

讚好：職員與服務
不滿：整潔度
What I liked about this hotel is the location . Its a great place to unwind with views onto the sea . But if you are looking to go shopping or other activities its a 30 mins drive . What I did not like is that this hotel needs a revamp. Everything looks old . The bathrooms are not clean as expected . The maintenance department has to improve. I had a light flickering . Telephone not working . Its a popular wedding venue so expect crowds . Pool has no privacy with laborers lounging around . I feel this hotel shoukd be rated 4 star
於 2021 年 10 月住了 4 晚
Sibi 於 2021年11月12日的回應
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and sharing your valuable feedback. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. I thank you once again for sharing your valuable thoughts and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

8/10 不錯

Anvi

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 3 晚
Sibi 於 2021年11月12日的回應
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sibi Mathew General Manager

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 2 晚
Sibi 於 2021年11月12日的回應
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sibi Mathew General Manager

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property by the beach. Most of the facilities were closed due to covid but the staff were very friendly and nothing was too much of a trouble.
於 2021 年 8 月住了 3 晚
Sibi 於 2021年8月19日的回應
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and happy to know that you had a comfortable stay at our hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. I thank you once again for sharing your valuable thoughts and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

4/10 欠佳

Vishnu

多人同遊
不滿：整潔度、住宿狀況和客房舒適度
於 2021 年 8 月住了 1 晚
Sibi 於 2021年9月14日的回應
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sibi Mathew General Manager

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is an excellent hotel with stunning views of Arabian sea. If you want to enjoy the Kerala monsoon, this is the best location. The staffs are super friendly. The hotel is very neat and clean and food was excellent. Overall an excellent hotel to spend a family vacation.
於 2021 年 6 月住了 2 晚
Sibi 於 2021年6月28日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your detailed feedback and I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent ambiance. Sorry, swimming pool was not available.
於 2021 年 4 月住了 1 晚
Sibi 於 2021年4月13日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We have made a note of your concern with regards to the swimming pool were not operational during your stay with us and we regret for the inconvenience caused. I would like to share that the Swimming Pool is still not operational as per the state guidelines. However the state government relaxing the guidelines in a phased manner. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 優異

freemu

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 4 月住了 1 晚
Sibi 於 2021年4月7日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A stay worth it all !
Good food! Clean and amazing views. Just the packed breakfast on the day we left was severally disappointing. Rest all appreciation for staff and place.
於 2021 年 1 月住了 3 晚
Sibi 於 2021年2月10日的回應
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and happy to know that you had a comfortable stay at our hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. With regards to the packed breakfast, I sincerely apologize for the inconvenience caused to you. However, the same has been shared with my culinary team for the immediate follow up and improvement. I thank you once again for sharing your valuable feedback and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
On an island that has a beautiful view of the waterway. Room had a limited view but softer type bed. Great view of the sunset and sunrise on the waterways. Spa connected to the location which allowed for last minute bookings. Very beautiful hotel. Limited facilities due to COVID
於 2021 年 1 月住了 1 晚
Sibi 於 2021年2月10日的回應
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and happy to know that you had a comfortable stay at our hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. I thank you once again for sharing your valuable thoughts and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

10/10 優異

Vipin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 1 月住了 2 晚
Sibi 於 2021年2月10日的回應
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sibi Mathew General Manager

10/10 優異

Naveen Kumar

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 1 晚
Sibi 於 2021年1月7日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Best Hotel in Cochin, Amazing View, Courteous staff, quiet location and amazing food
於 2020 年 11 月住了 3 晚
Sibi 於 2020年12月8日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback and I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 優異

Alexander job

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Finest property in Cochin
Love the property.. one of the best in Cochin with the superior Taj service
於 2020 年 11 月住了 1 晚
Sibi 於 2020年12月8日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback and I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 2 晚
Sibi 於 2020年2月24日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 優異

真實旅客

於 2020 年 2 月住了 6 晚
Sibi 於 2020年2月24日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 7 晚
Sibi 於 2020年2月18日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

8/10 不錯

Susan Gylling

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Colonial style med absolut fantastisk beliggenhed
Yderst hyggeligt og komfortabelt 5* med god og autentisk atmosfære og en absolut fantastisk beliggenhed. Lidt slidt hist og her og Ind imellem lidt slæbende service, men i det store og hele et dejligt ophold - vælg værelse i heritage tower wing
於 2020 年 2 月住了 3 晚
sibi 於 2020年2月11日的回應
Dear Guest, Greetings from Taj Malabar Resort & Spa, Cochin! It was indeed a pleasure having you stay with us and sharing your feedback regarding the experience at our hotel as it helps us to further enhance and refine our processes to achieve customer delight. I am happy to know that you are satisfied with the recent stay with us. experience. Thank you once again for the feedback and it would be our absolute pleasure to welcome you back to Taj Malabar Resort & Spa, Cochin. Assuring you of our best services at all times. Warm regards, Sibi Mathew General Manager

10/10 優異

Judith

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚
s 於 2020年2月11日的回應
Dear Guest, Greetings from Taj Malabar Resort & Spa, Cochin! It was indeed a pleasure having you stay with us and sharing your feedback regarding the experience at our hotel as it helps us to further enhance and refine our processes to achieve customer delight. I am happy to know that you are satisfied with the recent stay with us. experience. Thank you once again for the feedback and it would be our absolute pleasure to welcome you back to Taj Malabar Resort & Spa, Cochin. Assuring you of our best services at all times. Warm regards, Sibi Mathew General Manager

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is located on a beautiful coast. Unfortunately there is nothing to do within walking distance. But they do have a free boat shuttle to Fort Kochi. The furniture and electrical needs to be updated. For TAJ we were expecting a bit more modern interior with USB ports for charging for cellphones. Their tea time was fun with excellent eats. The massage was a wonderful experience at their Spa. Will definitely consider it for future stay.
於 2020 年 1 月住了 1 晚
sibi 於 2020年1月28日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and happy to know that you had a comfortable stay with us. We sincerely appreciate your valued comments on the location, sunset cruise followed by the high tea and Spa experiences. At the same time we have noted the area of improve mentioned in the feedback. I would like to share that we are continually reviewing our products and facilities to ensure the hotel standards stays up to date and it is our endeavour that every guest of the Taj has an outstanding experience each time when they visit any of our hotels. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Outstanding setting. Staff were even better. Seafood restaurant was commendable.
於 2020 年 1 月住了 1 晚
Sibi 於 2020年1月20日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback and happy to read your comments about our associates. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew

10/10 優異

PJ

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Luxury and comfort
Excellent location, staff and hospitality.
於 2019 年 12 月住了 6 晚
Sibi 於 2020年1月14日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing property. The staff were all amazing. We had an early flight, and we were there around 10:00 am. The hotel was really busy we had requested two rooms. Rahul from the front desk was very kind, he right away gave us one room and the other one an hour later. Thank you Rahul. Pauly from front desk was also very helpful.
於 2019 年 12 月住了 3 晚
Sibi 於 2019年12月30日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and happy to know that you had a comfortable stay with us. I will share your feedback with our team and in special to Mr. Rahul and Mr. Pauly at the Front Desk. I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel was lovely but the staff made the place extra special. The hotel offered several perks such as daily ferry to Kochi Fort & an evening boat ride which was an unexpected addition. The breakfast was the best we had in India and the restaurants were great too (loved the Keralan prawn curry at the rice boat). The staff were excellent and really made us feel welcome but a special shout is required for the bar & pool staff. I felt like they got to know us in such a short space of time. Will be back when we return to Kerala.
於 2019 年 12 月住了 6 晚
Sibi 於 2020年1月14日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 優異

Sathyaprasad

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Relax and Restore
Great location for vacation....wonderful hotel staff
於 2019 年 11 月住了 3 晚
Sibi 於 2020年1月14日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 優異

TFA (Mumbai)

讚好：整潔度、職員與服務、設施服務和住宿狀況
property is spectacular Staff members are wonderfull
於 2019 年 11 月住了 4 晚
sibi 於 2019年12月6日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your comments about our associates and the location of the hotel. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 優異

G (Canada )

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing property, very clean and great service. Comparable to some of the international hotels in Dubai, London etc in terms of cleanliness and service.
於 2019 年 11 月住了 2 晚
sibi 於 2019年12月5日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate for your comments on the Cleanliness and overall ambience of the hotel. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

8/10 不錯

真實旅客

於 2019 年 11 月住了 2 晚
sibi 於 2019年12月5日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 優異

真實旅客

於 2019 年 11 月住了 2 晚
sibi 於 2019年11月14日的回應
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager