住宿正面

安斯套房酒店的評價

2 out of 5
安斯套房酒店
2649 Valley Ave, Winchester, VA

評價

7.4

不錯

10 分評分,優異;62 則評價中有 24 則" "
8 分評分,不錯;62 則評價中有 17 則" "
6 分評分,一般;62 則評價中有 6 則" "
4 分評分,欠佳;62 則評價中有 7 則" "
2 分評分,很差;62 則評價中有 8 則" "

7.6/10 

整潔度

8.2/10 

職員與服務

7.4/10 

設施服務

7.2/10 

住宿狀況

8.8/10 

環保程度

評價

2/10 很差

Benjamin

讚好:職員與服務
不滿:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Violet (toms brook)

讚好:整潔度、職員與服務和設施服務
I like the area but was a little disappoint with some of the rooms and when I book on line with you all and I don't get what I say I get for what I pay for I'm not happy with that
於 2024 年 1 月住了 7 晚

10/10 優異

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I honestly didn’t even sleep at this place because I stayed out in Winchester but it but the staff were super friendly and the room was incredibly nice for $63. However I did lay on the bed for 30 which was super comfy.
於 2023 年 12 月住了 1 晚

8/10 不錯

Stephanie

於 2023 年 8 月住了 1 晚

2/10 很差

Kimberly

不滿:整潔度和住宿狀況
於 2023 年 6 月住了 1 晚

2/10 很差

Isabelle

於 2023 年 6 月住了 1 晚

2/10 很差

Thomas

不滿:整潔度和職員與服務
於 2023 年 5 月住了 1 晚

10/10 優異

Steve

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
worth the look
I was very surprised. stayed many years ago before ANS I think and wasn't great. I was truly impressed. good price. large clean quiet room. as a benefit, it had 2 stovetops and utensils. don't know if I was lucky or normal. staff was very friendly. yes, cats meet you at the door if not hiding under the carpet. close by to food. no breakfast but its okay. I WILL BE BACK.
於 2022 年 12 月住了 1 晚
beth 於 2022年12月29日的回應
Hello Steve, Thank you for taking the time to give us a review. We sure do appreciate your kindness. If you do come back be sure to mention that you left us this review! As always safe travels!Sincerely, Beth - GM

10/10 優異

Dinesh

讚好:整潔度、職員與服務、設施服務和住宿狀況
Everyone here was so friendly. The cats in the lobby to greet guests was awesome.
於 2022 年 11 月住了 1 晚
Beth 於 2022年11月15日的回應
Good morning Dinesh, We would love to have you back as a guest! And thank you regarding our very hospitable furry welcome crew. They appreciate it! Have a wonderful day!Beth

4/10 欠佳

Rebecca

伴侶同遊, 商務旅客
不滿:設施服務和住宿狀況
Felt unsafe with area, was made to pay a second time on arrival even after stating already paid through the site (took several weeks to get issued a refund for second payment), there was minor things with the room which I could overlook, but mostly felt unsafe when had to sign a waiver that if police were called to room you have to pay a fee? That was just one strange fee compared to other ones…would NOT recommend staying here.
於 2021 年 12 月住了 1 晚

10/10 優異

Alex

讚好:職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚
Beth 於 2021年12月28日的回應
Thank you Alex for taking the time to write us a review. We certainly appreciate the 10. If you could think of anything that would have made your stay better please let us know. We hope to see you in the future. Have a great new year!

4/10 欠佳

Wayne

家人同遊
不滿:職員與服務、設施服務和住宿狀況
When checking in, they did not have my reservations. Clerk said that it would take 30 minutes to get a room ready. She told me she'd call me when the room was ready. An hour later there was no phone call from the clerk. I went back to hotel. Room was ready but the clerk never called to tell me. TV had no remote and didn't work. Bathroom had no sink. Had to use kitchenette sink to shave. Property had lots of cigarette butts everywhere.
於 2021 年 11 月住了 1 晚
Beth M - manager 於 2021年12月18日的回應
Hi Wayne, Thank you for taking the time to give us a review. I apologize that we were not prepared for you. We are usually not caught off guard. The front desk person should have called you when the room was ready. From the description you gave me, it sounds like you were in building 3. Our bathrooms do not have the room for a sink. The vanity and sink you used to shave is also used for cleaning dishes. The cigarette butts are a constant battle for me. I attend to it daily. I apologize for that, it does make the area look trashy. If by chance you are in town again, please give us another try. We will be happy to give you a small discount on your next visit when you mention this review. I want all customers to have a pleasant stay.

10/10 優異

kerry

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 1 月住了 2 晚
Jen 於 2021年2月23日的回應
Thank you Miss Kerry , let us know if you ever need accomodations in the future , always a pleasure to have you.

8/10 不錯

kerry

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 11 月住了 1 晚

8/10 不錯

kerry

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 11 月住了 2 晚

8/10 不錯

Alexis

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 5 月住了 3 晚
ANS Inn 於 2020年10月29日的回應
Thank you for taking the time to write us a review. We appreciate your response. It will help us get to our goal of 100% customer satisfaction. We hope to have you as a guest in the future. Take care and stay healthy! Sincerely, Beth M. Manager

10/10 優異

Valencia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Loved my stay!
於 2020 年 10 月住了 3 晚
ANS Inn 於 2020年10月17日的回應
Valencia you were a great guest! Couldn't ask for a better person! I hope you and Winchester are having a blast and your other kitties are tolerate of him. The poor thing! You and Winchester are welcomed back anytime! Be safe and stay healthy! Sincerely, Beth

4/10 欠佳

Niki

多人同遊
不滿:職員與服務、住宿狀況和客房舒適度
Bad
They had me down as single bed, my reservation stated 2 queen beds...had to wait an extra 45 minutes to check in so they could clean a room...TV remote didn't work, beds are hard...it's more of apartment building then a hotel.. lots of ppl live there...
於 2020 年 9 月住了 5 晚
ANS Inn 於 2020年10月8日的回應
Good afternoon, Thank you for taking the time to review us and I apologize that your stay with us was unsatisfactory. We did have you wait for a room due to housekeeping being unavailable. Your TV remote was fixed in a timely matter. Many guests decide to take out the batteries which causes my team the need to reprogram the remote. You are correct, we do have a lot of people staying for an extended time. Most are from out of town and are working near Winchester either for construction or traveling nurses. I hope someday in the future you will stay another night with ANS so we can show you how much we have improved. Thank you again for your time. Sincerely, Beth M. Manager

8/10 不錯

kerry

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 8 月住了 1 晚
ANS Inn 於 2020年8月7日的回應
Thank you Kerry for taking the time to review ANS. Each review is used to better our staff and help us reach 100% customer satisfaction. We appreciate your time and hope to see you in the near future! Sincerely, Beth M.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 8 月住了 1 晚
ANS Inn 於 2020年8月7日的回應
Thank you for a wonderful review. We appreciate the time that you have taken to help us reach our goal of 100% customer satisfaction. We hope to have you back as a guest here at ANS. Sincerely, Beth M. Manager

6/10 一般

Biswajeeban

讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
Good for very short stay
The room/bathroom requires more cleaning. Location was good and small kitchen setup in the room helps too. Outdoor grill option was also a good option.
於 2020 年 7 月住了 1 晚
ANS Inn 於 2020年7月21日的回應
Thank you Biswajeeban for taking the time to give us a review. We view every comment as a chance to better ourselves. We have a goal of 100% customer satisfaction! And you have helped with that goal! Thank you again and I hope you will use us again to see if we have improved. Sincerely, Beth M. Manager

8/10 不錯

Christopher

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Decent hotel. Clean and was near everything else.
於 2020 年 3 月住了 1 晚
ANS Inn 於 2020年7月21日的回應
Thank you Christopher for taking the time to help us reach our goal of 100% customer satisfaction! You were a great guest and we would welcome you anytime to ANS Inn and Suites. Have a great day!

6/10 一般

真實旅客

家人同遊
於 2020 年 7 月住了 1 晚
ANS Inn 於 2020年7月13日的回應
Thank you for taking the time to review us. We are working to reach our goal of 100% customer satisfaction. We appreciate any helpful advice. Please visit us again and trust we will improve on areas that were not 100%. Sincerely, Beth M. Manager

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great people! Allowed a late checkout without a problem!
於 2020 年 7 月住了 1 晚
ANS Inn 於 2020年7月7日的回應
Thank you for taking the time to respond to our review. It is very helpful and helps us reach our goal of 100% customer satisfaction. Sincerely, Beth M. Manager

8/10 不錯

Curtis

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 5 月住了 3 晚
ANS 於 2020年5月23日的回應
Thank you Curtis for taking the time to answer a review. Any information is helpful for us to make our guests 100% satisfied. We would love to have you as a guest again. Please keep us in mind when travel through. Best wishes and stay healthy! Beth M. Manager

8/10 不錯

Vanida

於 2020 年 5 月住了 5 晚
ANS 於 2020年5月26日的回應
Thank you for choosing ANS. You were a wonderful guest and we hope that you will visit us in the future. Have a safe and healthy trip. Sincerely, Beth M. Manager

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 2 晚
ANS 於 2020年4月6日的回應
Thank you for taking the time to complete on your stay at ANS Inn and Suites. We appreciate any feedback to make our establishment better for our guests. Sincerely, Beth M. Manager

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 1 晚
ANS 於 2020年4月10日的回應
Thank you for taking the time to write a review for us! We appreciate all feedback. Our goal is to give 100% satisfaction to our guests. We hope in the future you will return to ANS Inn and Suites. Have a great day and stay safe. Beth M. Manager

10/10 優異

Paul (Philadelphia)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly and accommodating. Room was exceptionally clean and I like that it even had a full kitchen. Would definitely stay again.
於 2020 年 3 月住了 1 晚
ANS 於 2020年3月24日的回應
Good morning Paul, Thank you for choosing ANS and taking the time to write a review. We appreciate it very much! You were a great guest and we would love to have you back in the near future. Take care and safe travels! Beth M. Manager

10/10 優異

Omar

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
ANS 於 2020年3月1日的回應
Thank you Omar, You are a valuable guest and we appreciate the time you have taken to write a review for us. We look forward to having you as a guest in the future. Have safe travels! Sincerely, Beth

10/10 優異

Caroline

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great
The room was very clean and comfortable. We are currently homeless the price was affordable..
於 2020 年 2 月住了 2 晚
ANS 於 2020年2月19日的回應
Thank you for taking the time and completing a review for us. It was great to have you as a guest. Have a great rest of the day!

6/10 一般

真實旅客

商務旅客
不滿:整潔度
Nice staff. The room was supposed to be non smoking but it didn't smell that way.
於 2020 年 2 月住了 1 晚
ANS 於 2020年2月13日的回應
Thank you for taking the time to give us your feedback. We are very proud of our staff. Most of our guests adhere to our no smoking rule, but there are always a few who tend to break the rule and ruin the stay for others. I apologize for that and hope you will give ANS Inn another try when you are in the area. Let me know that you were here before and I will make sure your stay is top notch! Sincerely, Beth M. Manager

4/10 欠佳

Barry

不滿:整潔度、住宿狀況和客房舒適度
Lack of cleanliness
Everything needs to replace. I asked for queen with no smoking but I got double beds with reek of odor and stale smoking. After sleep there overnight our clothes smelled like stale smoking . Dropped my glasses so I bend over to pick it up ,I got glimpses under bed . It was full of dust and several empty cup and bottles sit under bed. Only good thing is that tv is sort of new and functioning well.
於 2019 年 12 月住了 1 晚
ANS 於 2020年1月3日的回應
Good afternoon Mr. Jones, Thank you for taking the time to write this review. We appreciate your feedback. Our goal is to provide a clean and quiet place with affordable pricing. All cleaning issues will be address and we hope in the future you will be open to visit us again. Sincerely, Beth M. Manager

10/10 優異

Carleen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good
於 2019 年 12 月住了 2 晚
ANS 於 2019年12月16日的回應
Thank you Carleen, We appreciate the time you gave us by writing a review. We regard every review as a chance to better our establishment. We hope to see you as a guest in the future. Take care and have a great day.

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I travel for work.This place is like a little apartment. You have a nice bathroom, kitchenette and cozy, warm room with a desk. The staff is great. Beth was very flexible with check ins and out. That is why I book a room everytime i work.
於 2019 年 11 月住了 2 晚
ANS 於 2019年12月1日的回應
Thank you for choosing ANS Suites and Inn. We appreciate the time you gave us by writing a review. It is our pleasure to help all our guests. It is always great to hear from past and future guests. Take care and have a great day. Beth M./manager

10/10 優異

David

讚好:整潔度、職員與服務和客房舒適度
Nice getaway
The place is quiet, everyone who stayed there was respectful and kind, and oh, lets not forget, I once made a wrong turn and went up into the neighborhood, where an elderly couple were standing chatting just off the curb of their driveway, as I turned the corner, the greeted me with a tremendous smile, a warm wave. Made me feel as if I'd know them 57 years though they were just there in passing. It's a little remote but I'd recommend this place to the peace seekers. Decent internet speed and good television reception. Comfortable bedding, Fridge, twin electric cooktop etc.
於 2019 年 11 月住了 3 晚
ANS 於 2019年11月6日的回應
Thank you David for choosing ANS Suites and Inn. We regard every review as a chance to better our establishment. We appreciate the time and effort from our guest to complete it. You were a great guest and we hope to see you in the future. Have a great day. Sincerely, Beth M. Property Manager

2/10 很差

真實旅客

不滿:整潔度、職員與服務、設施服務和住宿狀況
You did not make my get the room and i had no were to stay but in my car everything thing was booked jack ass i well be butting it on u tub and some others i em very unsatisfied
於 2019 年 10 月住了 1 晚
ANS management 於 2019年11月20日的回應
We appreciate the time you gave us by writing a review. We regard every review as a chance to better our establishment. We apologize for not being able to rent a room the night of the 14th. It was an unfortunate error on our part and we have rectified the problem. Thank you again for your review. Sincerely, ANS management

2/10 很差

真實旅客

多人同遊
不滿:職員與服務
They didn't let us stay because I was only 20, so they left us stranded at 12:30 pm. Not great customer service.
於 2019 年 10 月住了 1 晚
ANS 於 2019年10月14日的回應
Good afternoon, We're sorry you were unhappy - We have to follow our policies that we have set. I have spoken with the representative and we will work hard on improving our customer service. Thank you for letting us know how you felt. Sincerely, Beth Meehan Property Manager

10/10 優異

Ans (Winchester va)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
It was very nice clean pleasant And very quiet. Peaceful. We felt welcomed and we will return. Thank you all
於 2019 年 10 月住了 2 晚
ANS 於 2019年10月11日的回應
Thank you for choosing ANS Suites and Inn. We enjoyed having you as a guest. We look forward to having you stay with us in the future. Have a great day. Sincerely, ANS Suites and Inn Staff

10/10 優異

John

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
ANS 於 2019年10月8日的回應
Thank you for choosing ANS Suites and Inn. We regard every review as a chance to better our establishment. Thank you for taking the time to complete it. We hope to see you in the future. Have a great day. Sincerely, Beth Meehan Property Manager

10/10 優異

真實旅客

讚好:職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 2 晚
ANS 於 2019年10月3日的回應
Thank you for choosing ANS Suites and Inn. We regard every review as a chance to better our establishment. We appreciate the time and effort from our guest to complete it. We hope to see you in the future as our guest. Have a great day.

2/10 很差

真實旅客

家人同遊, 商務旅客
不滿:職員與服務
No one was at the front desk so we had to stay at another hotel.
於 2019 年 9 月住了 1 晚
ANS 於 2019年10月3日的回應
Thank you for taking the time to make us aware of the issue you had with ANS Suites and Inn. We have made adjustments with this issue so we will be aware of any future check - ins. We apologize for any inconvenience and hope that in the future you will reconsider staying with ANS Suites and Inn. Sincerely, Beth Meehan Property Manager

10/10 優異

Amanda

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place
Great
於 2019 年 9 月住了 5 晚
ANS 於 2019年10月3日的回應
Thank you for choosing ANS Suites and Inn. We regard every review as a chance to better our establishment. We appreciate the time and effort from our guest to complete it. We hope to see you in the future as our guest. Have a great day.

8/10 不錯

真實旅客

讚好:整潔度
Quiet location, huge room with kitchenette, great price with prepayment. Somewhat far from I-81 and food.
於 2019 年 9 月住了 1 晚
Lola 於 2019年9月21日的回應
Thank you for choosing ANS Inn & Suites for your stay and next time you are in town, please come see us!

10/10 優異

SUZANNE

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚
Lola 於 2019年9月21日的回應
We enjoyed having you, Suzanne! You are a very pleasant and interesting lady and I hope you will visit us again!

8/10 不錯

Thomas

商務旅客
讚好:職員與服務和客房舒適度
於 2019 年 9 月住了 1 晚
Beth Meehan, property manager 於 2019年9月23日的回應
Thank you for taking the time to review us. We appreciate any feedback to help better our staff and establishment. Thank you for choosing ANS Suites and Inn.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 1 晚
Beth Meehan, property manager 於 2019年9月23日的回應
Thank you for taking the time to review us. We appreciate any feedback to help better our staff and establishment. Thank you for choosing ANS Suites and Inn.

4/10 欠佳

真實旅客

家人同遊
不滿:住宿狀況
The building looked run down. The room decor was haphazard and shabby. The curtains didn't cover the entire window. The bedspreads smelled of perspiration. Bad experience.
於 2019 年 9 月住了 1 晚
Management 於 2019年9月9日的回應
Good morning, Thank you for taking the time to present your review. We are currently undergoing remodeling for each room. We apologize for the untidiness as the roof is being repaired in one section of the motel. We are trying to implement new standards in our rooms. Again thank you for your review, it is important to us to hear back from our customers. We hope you will stay with us again in the near future after the renovations are completed. Sincerely, Management

10/10 優異

Mitchell

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
Meet the standars when you're on the road and need to rest at night.
於 2019 年 8 月住了 1 晚
Crystal Haynie 於 2019年8月23日的回應
Thank you for choosing ANS Inn & Suites for your travel needs. My staff and myself truly appreciate your feedback and are pleased we were able to meet your expectations.