Thank you for your rating. We hope we can be of service again. Appreciate the positive feedback.

Thank you, Thank you, Thank you!!!

Thank you! Thank you!

Thank you!!!Thank you!!!.Hope to see you again. Thank you for staying.

Thank you!!! , we appreciate the feedback. Hope to see you again in the near future.

Thank you!!Thank you!!! Hope to be of service again in the future.

Thank you for your feedback

We appreciate your feedback during your stay with us. I am sorry the staff was not notified of your discomfort during the two nights stay you had with us, they would have change your room immediately. Thank you for staying with us and your feedback will be used in providing great serviced to all our guest.

Thank you! Thank you!! Hope we can be of service again in the future.

We are sorry to see the review you gave us because you did not agree with the policies of the hotel. Hope you will give us another try in the future.

Thank you so much for your review. Hope we can be of service again in the future.

Appreciated!! Thank you! Hope to see you again in the future.

We are sorry to see the feedback you gave us as we had no complaints from you throughout the 4 nights stay you had with us. Had we been aware of any discomfort during your stay, the staff would have done there best to make your stay more accommodating. Thank you for staying with us.

We as a hotel take guest complaints very seriously. Be advised as we get travelers from all over the world ,we do get the hotel serviced by a pest control company on a regular basis to prevent issues like this from happening. Thank you for the feedback and hope you will give us another try in the future.

Thank you for the review. Very much appreciated. Hope to see you again.

Thank you for the feedback. We are happy that we were able to be a part of his love for airplanes. Thank you for staying.

Thank you for the feedback. Hope you will give us another chance in the future.

Thank you for the feedback and we apologize for any inconvenience that may have occurred during your stay with us. We hope you will give us another try in the future.

Thank you so much. A guest feedback let us know what we are doing right and what we are doing wrong. We hope to be of service again in the future.

Thank you for the review.

Thank you!!Thank you!!. We can't wait to see you again in the future.

Thank you for the feedback. The extra charges that was applied to your account was not for children. Our rates are based on adults and as it was a prepaid reservation the differences was due to that. We hope this helps clarify things. We hope you will come see us again.

Thank you, appreciated. Hope you will come see us again. Thank you for staying.

Thank you very much. Hope to see you again.

The positivity is so much appreciated. We hope to be of service again in the near future.

We appreciate you taking the time to let us know how your stay was with us. We appreciate your kind words and we are glad everything went well with your stay. Come see us again when you travel..

Thank you for the feedback. Hope you will come see us again.

I am sorry to hear that your stay was not to your expectations, our apologies. We hope you will come and stay with us again so we can provide you with the services you deserve.

Awesome, thank you for the positivity. Hope we can be of service again in the future.

We appreciate you taking the time to give us a feedback of your stay. Hope to be of service again in the future.

Thank you!!!Thank you ,appreciate the positive feedback. Come see us again when you pass through Windsor Locks.

Thank you for the feedback and your comments have been passed on to the appropriate department. Hope you will give us another chance in the future .

After researching the room you were in, we had guests in that room the day before and after your stay. No one made a complaint that there was any issue with an odd smell. I understand you wanted to cancel the reservation but when you called past the cancellation policy. You decided to stay. There is no mention that you called the front desk to complain about the issue, nor ask for another room. Otherwise, we would have moved you to another room..

Thank you ,very much appreciated. Hope to be of service again.

Thank you! Thank you! We are happy your stay was better than expected. Come see us again.

Appreciate the feedback. Thank you so much.

Your feedback is appreciated and we hope we can be of service in the future.

Thank you for taking the tie to give us a feedback of your stay with us. We hope you come and see us again in the future. Thank you staying.

Thank you for the feedback. Hope to be of service again.

We are sorry you were disappointed in your stay with us. I wish that the staff on duty was aware of the issues you were encountering as they would have done their best to rectify the situation. Thank you for the feedback.

We don't have you staying at the hotel.

We apologize for any inconvenience you had encountered during your stay. We hope for an opportunity to be of service again in the future.

We are sorry to hear of the experience you had encountered during your stay. We hope you will give us anothe chance in the future.

We appreciate the feedback and it will be used in helping us provide great services to all our guests. Hope we can be of service again in the future.

Thank you for the feedback and hope to be of service again in the future