The gold staff the front desk manager the concierge went above and beyond all expectations of excellent service would highly recommend the gold level stay in Winnipeg for anyone
gregory
於 2024 年 5 月住了 1 晚
10/10 優異
Veronica
2024年5月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hot in the city
I love staying here, it is always such a treat!! My room was clean, lovely, comfortable, except it was very warm. Even after turning the thermostat to 16 it remained very warm the whole time. The same problem on my last stay here.I love the gold lounge, always feel like I'm treated like a princess!!
Veronica
於 2024 年 5 月住了 1 晚
6/10 一般
Janet
2024年4月22日
讚好:職員與服務
不滿:整潔度和住宿狀況
Gold lounge great - rooms tired
We love Fairmont hotels and stay in the gold lounge whenever possible. This hotel is in dire need of updating. The lobby has tacky decor and needs to be remodeled. Our room was large, but smelled of stale cigarettes. The carpet was ripped, the curtains were falling off the tracks (and were so smelly and yellow) and the bathtub had a disgusting ring of very visible black mold.
I cannot say enough about the incredible staff in the gold lounge. Every single person there was very friendly and accommodating. We enjoyed having access to the lounge which made our stay more enjoyable.