4/10 欠佳
Bee (Green Bay)
家人同遊, 親子同遊
2024年3月29日
不滿:整潔度、設施服務和住宿狀況
We booked a multiple beds and bedroom suite with a king, two queens and a pull out couch. The room also had a jacuzzi. Although the room was very spacious, upon check-in, the room only had 1 bath towel. There were no other towels i.e. hand towels, face towels floor towels etc. We called and asked the front desk and they told us to go ask housekeeping. We went to housekeeping and they point us back to front desk. At the end of it, front desk told us they're still washing and folding towels so they don't have any more towels for us. They ended up giving us a bunch of pool towels until they have more bath towels. Also, the bathroom fan didn't work. The chair and couch in our room was dirty; we can see all the lint and hair and dust on the chairs. Also, there were no bedsheets on our king size bed. There was only a top sheet used as a bedsheet. The quality of the bed was also not what I expected; they were bouncing springs and the middle of the king bed was sloping inward. Don't let the pictures online fool you; this was me and my family's first and last time here.
Bee
於 2024 年 3 月住了 2 晚