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Rating 10 - Excellent. 377 out of 1000 reviews" "
10 - Excellent
377
Rating 8 - Good. 283 out of 1000 reviews" "
8 - Good
283
Rating 6 - Okay. 168 out of 1000 reviews" "
6 - Okay
168
Rating 4 - Poor. 114 out of 1000 reviews" "
4 - Poor
114
Rating 2 - Terrible. 58 out of 1000 reviews" "
2 - Terrible
58
7.8/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Excellent
Lindsay
Travelled with family and small children, Travelled with pets
The one thing that made our stay that much better would have to be Brenda. She check us in late Friday night and made sure my family had everything we needed. Our entire stay when we saw her she was friendly and very polite and always smiling. Other than that things were clean, breakfast was your normal but always hot which is nice and nice and quite. If we have pass through again we know were our first choice would be.
Room was nice, place nice but the bathroom was in serious need of updating. We understand that La Quinta accepts pets but they should realize them that the bathrooms need to be updated much more frequently, thx
Craig
Stayed 1 night in Apr 2024
8/10 Good
Daniel
Travelled with partner
14 Apr 2024
Decent accommodations but the hotel could use some updating.
Check-in staff efficient, but not very welcoming. My questions were answered in a manner that felt like I was annoying her.
The overall feel of the property was dingy, and dirty. The breakfast was not very appetizing.
Very mediocre. Windows were dirty. Hotel is dated. Breakfast was limited and lacking items. Staff very friendly
Terri-Lynn
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
Thank you for taking the time to write a review. We are shocked to hear that our hotel is only mediocre and that items we missing from our breakfast bar. If you have time please share which items were missing? We take all comments and reviews seriously and will take corrective actions to resolve issues. Russell
10/10 Excellent
Nick
Travelled with family, Travelled with family and small children
The reception area was smelling of bad odor. The check-in clerk gave a cold reception and ignored my question aboout the terrible odor on the reception area. Breakfast was belowvaverage. Room is whst we paid for
No-frills type hotel, but for a one night stop on our way south, this was more than acceptable. It is fresh and clean, with a comfortable bed and no bathroom mold that you often see in this type of hotel. The free breakfast wasn’t impressive, but it gets your day off to a quick start before going back on the road. We would stay again!
Checked in around 5:00 pm on Nov 30th. The desk clerk was not friendly. Not a smile, not a thank you. We got nothing from her at all. Never put a person like that at a front desk! Our key wouldn’t work. Went back to unfriendly clerk and she never said one word. Just reprogrammed key card. She needs courtesy training. As far as the room, the bed was horrible. Very hard and could not sleep on our sides without poking and hurting. Bedding in rough shape including pillows. We will not be returning next year.
There was pink mold on the bathroom tiles by the tub and black mold in the refrigerator. The sheer draperies were in shreds from sun rot. The carpet obviously hadn’t been vacuumed for some time since there were 2 pills on the floor. The actual bedding wasn’t too bad, but the bed pillows were abysmal.
Staff very friendly. I left my kindle in the room I was staying and they were vey helpful in finding it and how to have it mailed to me. We bring our pet and accommodations are perfect for us.
Janet
Stayed 1 night in Jan 2024
6/10 Okay
Diego
6 Jan 2024
Liked: Staff & service
Diego
Stayed 1 night in Jan 2024
2/10 Terrible
Mohammed
6 Jan 2024
Mohammed
Stayed 1 night in Jan 2024
8/10 Good
Thomas
5 Jan 2024
Thomas
Stayed 1 night in Jan 2024
6/10 Okay
Natascha
3 Jan 2024
Disliked: Property conditions & facilities
We were looking for a place to sleep on our way back home and stopped at this hotel. It needs some love and the pm receptionist needs to learn to be hospitable, no warm welcome or smile.
This place was great and very pet friendly. Nearly everyone staying there had a dog, my family included. They have an area set up for the dogs outside along with baggies to clean up after them. The staff were extremely friendly and seemed like they all really liked being there. We will definitely stay there again and highly recommend this place.
Loya
Stayed 1 night in Dec 2023
Response from Sarah Holliday on 1 Jan 2024
Thank you for your kind words about your recent visit. Our friendly staff strives for each guest to have a stay that exceeds their expectations, and we are delighted that you enjoyed our pet friendly policies, great service, and convenient location. We hope you continue to choose the La Quinta Inn & Suites Wytheville whenever you are in the area.