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“前台员工的服务态度非常差，我充分有理由怀疑该男性员工无法控制自己的情绪。同时酒店一直到下午4点半才打扫好房间，等待时间过久，并且没有任何补偿措施，在等待房间的这段时间里，并没有任何员工给予我饮料以及食物上的支持。”

“酒店硬件不錯，滿滿禪意！我們帶娃出行，房間還是挺舒服的。唯一需要改善的是，整體服務員對客人的禮貌，不夠溫暖。”

“Good hotel with a large room, great shower and comfy bed. There was a very good selection for breakfast at a really reasonable price. I arrived quite late to the hotel and they were able to provide me with a sandwich and drink - which was great too! ”

“Great services. Friendly staffs. Reasonable price. Close to subway. restaurants and shopping mall. I highly recommend this hotel. ”

“Spacious room with great view of Yangtze River. Very nice service, though of high occupancy with many travellers in this period of time. ”

“Staff at the front desk (張嚴 and 王璐) was very helpful in answering questions and booking tickets for number of museums. Attendants at at the front door were eager to assist with giving directions. Overall, service is excellent. Room and everything were tidy and clean. I will rebook this hotel next time I am in town.”

“Staff (Gray Liu) is super nice. The room is perfect as well. Kempinski will be my #1 choice when I visit Nanjing again.”

“ye s”

“チェックインもチェックアウトの時もスタッフの方は柔軟に対応してくれて親切だった。 部屋も広くて明るく清潔で快適。 気になったのは、冷蔵庫が無いこととシャワーの水圧が弱め(お湯はちゃんと出る)。ただ今回は2泊くらいだったので困るほどでもなかった。 まわりにショッピングモールがあり、飲食店も多い、夜は屋台も出ていたので食事に困ることはなく、楽しい宿泊になりました。”

“Generally speaking, the hotel is ”

“職員有禮貌，整體乾淨良好”

“交通方便，位置很好”