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"Your staff is perfect, the Best customer service I have ever received. Your overnight worker Mia is a life saver with communication, helping with a taxi and allowing me to feel welcome. I'm so happy I stayed at your hotel. Everything was perfect. Thank you "

"wonderful view of the lake and the staff was very good to give us an ungrade and we had early morning check in. thanks "

"Pick up service from the airport was a plus for me as I didnt have to struggle to find the location. The driver was waiting with my name and assisted completely. Great Job team! Checkin brisk efficient friendly Clean room Ordered breakfast in room...food was good. "

"I stayed at the Crowne Plaza Zhengzhou High Tech Zone for 9 nights. The place is clean, quiet, and the breakfast was outstanding with so many choices. I don't speak or understand Chinese, but the staff were all very patient and we managed to communicate just fine. If you are in the area I highly recommend this hotel. 5 stars for certain!!"

"clean facilities and helpful staff. would recommend for your next stay"

"clean and spacious"

"My first visit to Zhengzhou, but the staff made every effort to make me feel comfortable during my stay. Although I had issues with wifi not working for some reason. I absolutely appreciated the fact that the front desk agent tried very hard to troubleshoot. Thank you Crowne Plaza staff for memorable trip and a comfortable stay. "

"Nobody speak one word in english"

"I really enjoyed my time at this hotel. The service was warm and attentive, the room was comfortable and well-kept, and the location was perfect—just a short walk to great shopping spots. Everything came together to make my stay relaxing and convenient. I’d definitely come back!"