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"My first visit to Zhengzhou, but the staff made every effort to make me feel comfortable during my stay. Although I had issues with wifi not working for some reason. I absolutely appreciated the fact that the front desk agent tried very hard to troubleshoot. Thank you Crowne Plaza staff for memorable trip and a comfortable stay. "

"Nobody speak one word in english"

"Well maintained, professional and courteous staff. They were quick to switch us to another room when we had an a/c issue. Highly recommend!"

"I really enjoyed my time at this hotel. The service was warm and attentive, the room was comfortable and well-kept, and the location was perfect—just a short walk to great shopping spots. Everything came together to make my stay relaxing and convenient. I’d definitely come back!"

"buffet, not real restaurant"

"I liked everything. Room was very comfortable. Super clean. Staff were very friendly. Many thanks for the girls Lele Jasmine and Miao Miao you were very nice. "

"The services are very good, but the hotel's hardware facilities need to be improved. For example, the rain water easily flows to the side of the toilet, and the washbasin does not drain smoothly!"

"Friendly staff and nice environment."

"Excellent service and beautiful room"