Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We arrived at our rental, as instructed, after 4:00pm. The lockbox was empty. No key. I called, emailed, and texted - no response. I pulled up an old email w/ a named person and called her. The boss just found out, was going for the extra key and would be there soon. 25 mins. later he arrives - no key, thinks he can jimmy the door with screwdriver- even a dead bolt...I ask for a refund and we'll get lodging in Newport. He then offers another house - the one in the picture here - it's bigger. That's cool. But it hadn't been serviced in awhile. Few towels, we almost ran out of toilet paper (and we were only 5 in a house for over 8. The table cloth was stained. We just removed it. There were dishes in the washer. The road into the rental was pocked w/ deep mud holes and the first time in I bottomed my car several times. We had to learn to skirt those holes for the duration. So, while the manager tried to make things right, it wasn't a perfect stay.