Lovely polite staff although reception queues were more than 5 minutes waiting for any small enquiry.
Terry
2025 年 7 月入住 9 晚
2/10 糟糕
Lee Dryhurst
2025 年 7 月 2 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
stayed at Barceló Playa Blanca in June 2025 and was extremely disappointed by the hotel’s lack of support and basic care. As someone with a medical need for shade due to skin cancer, I requested shaded sunbed access before and during my stay. Despite raising this multiple times, no reasonable solution was offered. Instead, I was told to pay €900 to change rooms or move hotels—neither of which addressed the issue fairly.
Staff were often dismissive, and at times even laughed at my repeated requests for shade, which was humiliating. I had to chase for everything, from towels to written responses. Promised follow-ups never happened, and communication was poor throughout.
In this day and age, we all understand the dangers of UV exposure. Barceló is knowingly failing to provide a basic duty of care by not ensuring adequate shade for guests—particularly those with medical needs. This is unacceptable for a hotel of its supposed standard.
Lee Dryhurst
2025 年 6 月入住 6 晚
10/10 超赞
Guerino
2025 年 5 月 9 日
Guerino
2025 年 2 月入住 3 晚
8/10 还可以
ANTONIN
2025 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
ANTONIN
2025 年 4 月入住 5 晚
8/10 还可以
Stephen
2025 年 4 月 7 日
满意:住宿条件和设施,清洁度
Stephen
2025 年 3 月入住 4 晚
10/10 超赞
Timothy
2025 年 3 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
One of the most Impressive Hotels!!
One of the most gorgeous huge hotels we have ever stayed at!! Modern deco. Loads of space everywhere. Never felt crowded. Stunning views & easy walk (10 mins to the main town) & beach (5 mins). Rooms are beautifully appointed. Buffet area large & tastefully decorated. Might be a little short on staff some days ... But not a complaint. Love that they don't charge for sparkling water!!!
Timothy
2025 年 3 月入住 7 晚
10/10 超赞
Ian
2025 年 3 月 22 日
Ian
2025 年 2 月入住 7 晚
8/10 还可以
Martin
与配偶出行
2025 年 3 月 21 日
满意:住宿条件和设施,清洁度
Great location and super clean . Room was great
Martin
2025 年 3 月入住 6 晚
10/10 超赞
Fabian
2025 年 3 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful stay!
What a relaxing stay! The hotel is fantastic - starts from a friendly and helpfull staff, finishing at the all-inclusive food that was delicious everyday.
I'm usually quite picky but this hotel managed all my expectations. We were celebrating my partner bday and preapring a suprises for him was never so easy! Coming back 100%
Fabian
2025 年 3 月入住 3 晚
10/10 超赞
Divyaa-Darshanaa Mohanbhai
与家人出行
2025 年 3 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay at BARCELÓ Playa Blanca, 2nd visit to Playa Blanca within 5 months. Shops, food places are in close proximity and the stunning beach is a short walk away. The staff and locals are super friendly and it feels really safe. Will make it a yearly visit with my family
Divyaa-Darshanaa Mohanbhai
2025 年 3 月入住 5 晚
10/10 超赞
Aline
2025 年 3 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Aline
2025 年 2 月入住 3 晚
10/10 超赞
Félix
与家人出行
2025 年 3 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Félix
2025 年 2 月入住 3 晚
10/10 超赞
Kate
与家人出行
2025 年 3 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely break
The hotel is in an excellent location. Fabulous amenities. Only small down side is they felt short on staff. We will definitely go back
Kate
2025 年 2 月入住 7 晚
8/10 还可以
Alister
2025 年 2 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic week
Fantastic week with nice staff and lots of space inside & out. As it’s a very large hotel lots of walking involved which we didn’t mind as it helped us get our steps up.
Breakfast nice with good selection of produce, although queuing for hot water/coffees quite lengthy due to busy hotel and regular refills required by staff.
Would definitely visit again.
Alister
2025 年 2 月入住 7 晚
10/10 超赞
Marilyn
与配偶出行
2025 年 2 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A new and excellent designed hotel. It is huge and based on a cruise ship. Room and balcony very modern and comfortable. Breakfast buffet efficient and very wide range of food offered. Environment in hotel was spotless . 5 stars all round
Marilyn
2025 年 2 月入住 7 晚
10/10 超赞
Tor
2025 年 2 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tor
2025 年 1 月入住 16 晚
8/10 还可以
Dawn Erica
与配偶出行
2025 年 2 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A great hotel with lots of space and sleek modern design. The breakfast is great with lots to choose from but the evening meal selection is very similar after a while. However would highly recommend to stay at this hotel which is a great location.
Dawn Erica
2025 年 2 月入住 7 晚
10/10 超赞
Stuart
与配偶出行
2025 年 2 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent
Stuart
2024 年 12 月入住 5 晚
8/10 还可以
Nathalie
2025 年 2 月 10 日
Nathalie
2025 年 1 月入住 10 晚
10/10 超赞
FANG
2025 年 2 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
FANG
2025 年 1 月入住 4 晚
10/10 超赞
Kevin
2025 年 2 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kevin
2024 年 12 月入住 5 晚
10/10 超赞
Alison
2025 年 1 月 31 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Alison
2025 年 1 月入住 5 晚
6/10 一般
Mark
2025 年 1 月 27 日
满意:客房舒适度,住宿条件和设施
Mark
2025 年 1 月入住 1 晚
10/10 超赞
David
2025 年 1 月 26 日
Perfect location an amenities
David
2025 年 1 月入住 7 晚
4/10 很差
Meera
与家人出行
2025 年 1 月 20 日
满意:住宿条件和设施
不满意:员工和服务
Positives and negatives
Nice new hotel but lacking some staple comforts required of a holiday.
Positives - location, free parking, ambience and animation team were excellent. Its gorgeous to look at!
Negatives - food (nothing labelled and cold), room layout, maid walked in and stared at my husband on the toilet and wouldnt leave. Very strange. Didnt offer us a welcome drink, water takes ages to get hot. Our balcony and windows were directly adjacent to the gym so we couldnt open curtains or yse balcony without seeing people working out right next to us. The heated pool was nice but the cold pool was full of seagulls. Surely this is not hygienic.
We would come again for the right price but we over paid which highlighted the negatives.