Jolene,We are so glad that you enjoyed your recent stay with us. We hope to see you again sometime soon.

Byron, We thank you for your feedback and hope to see you again soon!

Laura,We are very sorry that you were not 100% satisfied with your recent stay with us, but we want to assure you that every room is swept and mopped daily when they are cleaned, this is part of the housekeeping routine. We hope you will give us a chance to show you what a superior experience with us truly looks like!

Osama,Thank you so much for providing feedback about your recent stay with us. We hope to see you again soon.

Adam, Thank you so much for the kind feedback about your recent stay with us. We hope to see you again soon.

Samuel, We are very sorry about the inconvenience of your TV not working, if the front desk is notified we are happy to try to fix the TV or provide you with another room for the trouble. We are glad that you liked the fruit options we provided during the breakfast time. We hope to see you again soon!

Bonita, Thank you so much for the kind words, we hope to see you again soon!!

Corin, We are very sorry that your stay with us was not up to your expectations. We would like to let you know that resurfacing was supposed to begin on thursday until the rain started. We didn't want the work to be done in a rush so we rescheduled to start Sunday morning at check out time. Once this was decided, all parking spots were opened back up to the public. As far as the issues you had with a guest, we are very sorry and would be happy to have handled them if we had known.

Marina, We are so glad that your enjoyed your stay with us and hope to see you again soon!!

Joanne,We are very sorry to hear that the floor was slippery, we will have maintenance look into this right away as we don't want it to create an issue for a guest. As far as the dining options, we are sorry we can't help with that, but hope you will try us out again in the future so we can provide you with a better experience!

Good morning, MichaelWe are so happy to hear that you enjoyed your recent stay with us, and we hope to see you again soon!!

Hello, We are very sorry about the smell of the room and would be happy to move a guest in the future if we are notified of this issue. We hope you will consider staying with us again so that we can make up for this experience.

Kathryn, We do apologize that you were not satisfied with your recent stay with us. As far as the carpet, we know it is in need of some love and hope to do those renovations soon. We are very sorry that the design of the room was not up to your standards. After reading your comment about the bread, we thoroughly inspected all of it and did not find any mold, we did just want to let you know. We hope you will give us another chance in the future.

Troy, We are glad that you were mostly satisfied with your last stay with us, but sorry that you didn't feel there was anything special for the price. We will start thinking of ideas on how we can possibly make the experience more enjoyable! We hope to see you again sometime in the future!

Hello Laura,We are very sorry to hear that you were not pleased with the carpet in the hallways, we are hoping to get this updated soon! We are so glad that you enjoyed the heated pool, we hope to see you sometime again soon.

Hello Rhonda, Thank you for providing us with feedback from your stay! We have recently remodeled the rooms and some of the other areas, but more updates are to come! We are sorry about the hallway carpet, we hope to have this replaced in the near future. As far as the smell, we want to apologize for that too; it can be hard to track down what rooms certain smells are coming from, we will try our best to work harder at this and get it corrected. We hope to see you again soon!

Hi Paula,We are glad that you still gave us a chance despite the initial appearance of the hallway. As long as we are aware of something, we are happy to take care of it right away. The rooms have all recently been remodeled and the hallway carpet is next on the list. We hope to see you again sometime in the future if you are in the area!

Hi Sandra,We apologize that the smell and bed sheets were not up to your expectations. If we are made aware of any issues, we are happy to take care of them immediately. We hope you will consider giving us another chance in the future.

Marcel,We are so happy that your stay with us was superior! We hope to see you again and thank you for the feedback!

Bryan, Thank you for providing us with feedback from your stay. We are glad it was a great experience and hope to see you again soon.

Good afternoon Jack, Thank you so much for your kind words, we are so happy to hear that you were 100% pleased with your stay! We hope to see you again soon!

Ken, Thank you so much for your kind words. We are glad that you were pleased with your stay and the staff who assisted you! We hope to see you again!

Robyn, Thank you so much for staying with us again this year. We had a blast having conversation with you all and loved seeing the pictures from your trips while you were up here. We hope the kiddos loved the pool as well! Can't wait to see all of you next time!!

Scott,We are so pleased to hear that you were happy with the staff and check in process, but we are sorry to hear that there was possibly some other aspects of your stay you weren't 100% pleased with. We hope to show you what a superior experience with us truly looks like!!

Cheryll,We are pleased to hear that you had a pleasant experience during your stay with us, we hope to see you again soon!!

Jon, Thank you for providing us with feedback from your recent stay with us. We have been doing remodeling throughout the building recently and continue to make improvements as time goes on. We are very glad that you were pleased with the staff at the front desk! We hope to see you again soon!

Ken, We are very sorry to hear that you were not 100% pleased with your stay. If we are made aware of any smells during your stay, we are easily able to take care of it. We hope that you will try us out again sometime.

Hello Cheryl, We are very sorry that you were not pleased with the hallway carpet during your stay. We just had it shampooed but it did not seem to make it look cleaner, so we will be making sure that we come up with another alternative here in the very near future! Thank you for letting us know your thoughts and we hope to see you again sometime!

We do apologize that you weren't impressed with the beds during your stay, we have updated most of the mattresses but it's possible that maybe you didn't have a new one in your room. We just had the carpets shampooed but there are some stubborn stains, we hope to get this dealt with very soon. We hope you will give us a try again in the future sometime!

Matthew,We are very sorry to hear that you were not pleased with your stay with us. We hope that you will give us a chance to show you a superior stay with us in the future.

We are very sorry that you were not 100% satisfied with your stay with us. We hope that you will give us another chance in the future to provide you with a superior experience!

Tammy, Thank you for providing us with the feedback from your stay. We are very happy to hear that check in was easy and staff was friendly. As far as the dirty stained carpet, the abundance of snow brought an abundance of mud and these will be shampooed here next week. We hope to see you again soon!

Michael, Thank you for providing us with feedback from your stay. We are glad it was a pleasant experience for you, we hope to see you again soon.

Hello Natalie,On behalf of our entire staff, I would like to apologize for your interaction with the front desk staff. We pride ourselves on our customer service, the interaction that you had is not a part of the standards we uphold here, and we will be getting this resolved immediately! Again we are very sorry. We are very sorry that the hot tub is down at this time, we hope to have it up very soon. We hope that you will consider staying with us again in the future so that we can show you what a superior experience with us truly looks like!

Hello Clarence,Thank you for commenting on our upgrades throughout the hotel! We are so glad that you had a pleasant experience with the staff, we pride ourselves on our customer service!!!!

Troy, On behalf of our entire staff, we are very sorry to hear that you weren't 100% satisfied with your stay! We hope that you will stay with us again so we can show you what a superior experience with us truly looks like!

Brenda, We are so glad that we could make your stay enjoyable by providing you with that upgrade. We are very sorry that the hot tub is out of order, we hope to have it up and running very soon! Hope to see you again soon!

Martin,On behalf of our entire staff, we are so glad to hear that you enjoyed your stay with us! We thank you for leaving us a review and hope to see you again very soon!

Hello Richard, We are so happy that you enjoyed your stay with us! We hope to see you and your wife again soon!!

Hello Curtis, We are sorry to hear that there was some plumbing issues in your room! We will take corrective action on those immediately. We hope that you will stay with us again so we can show you what a super experience with us looks like!!!

Hey Melinda! Sorry to hear that you weren't 100% impressed with your stay. I did want to go ahead and let you know that the only doors unlocked at night are the two front doors incase of a walk in or late check in. All side doors are locked for security purposes. We're sorry to hear that you didn't find the lobby attractive. We hope you will give us another chance to show you a superior experience!

We are so glad you enjoyed your stay with us and loved the room upgrade!