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楊克敦智選假日套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5
楊克敦智選假日套房酒店 (IHG 旗下酒店)
2607 Broadway Ave, Yankton, SD

評價

9.2

卓越

10 分評分，優異；336 則評價中有 227 則" "
8 分評分，不錯；336 則評價中有 85 則" "
6 分評分，一般；336 則評價中有 12 則" "
4 分評分，欠佳；336 則評價中有 6 則" "
2 分評分，很差；336 則評價中有 6 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Linda

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Adessa Chester, General Manager 於 2024年3月11日的回應
Linda,We are pleased to see you had a great stay. We hope to see you again in the future.

6/10 一般

Kwanita

家人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
I go in, go to front desk. Pay, get key. I go to car grab my stuff head to room. I put stuff down,shut door. Just after i turn tv on to watch news and sit at table, a lady barges right in. No knocking,no saying room service,NOTHING. She claims her tablet says noone is supposed to be in here. Nothing else. I just stare at her,saying nothing. That is the most rude, disrespectful, thing i have ever witnessed. She COULD have just asked,after knocking. She COULD have gone to desk and asked if we wer paid, anything. It was very uncalled for, she never apologized in any way. I did tell front desk lady after i asked for my receipt. Front desk was supposed to talk to manager. How many other people has this cleaning lady or whomever she was(no name badge) has done this to. The corporate office really needs to train these people on ethics.
於 2024 年 3 月住了 1 晚
Adessa Chester, General Manager 於 2024年3月5日的回應
Kwanita,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express YANKTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 優異

Christy

親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Small but mighty
於 2024 年 3 月住了 1 晚
Adessa Chester, General Manager 於 2024年3月4日的回應
Christy,We are happy to see you had a great stay. Thank you for choosing Holiday Inn Express. We hope to serve you again in the future.

8/10 不錯

Gayle

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Adessa Chester, General Manager 於 2024年3月5日的回應
Gayle,We are happy to see you had a great stay! We hope to see you again in the future.

8/10 不錯

Angela

於 2024 年 1 月住了 1 晚

10/10 優異

KIMBERLY (HAWARDEN)

伴侶同遊
讚好：整潔度和設施服務
Room we stayed in was a little worn. Duct tape on the floor to hold trim in place is not a good look. Jets were not all working in tub. But over all, it was a quiet place to stay and the rates were great. If give it a 7 out of 10.
於 2023 年 12 月住了 1 晚
Adessa Chester, General Manager 於 2024年1月4日的回應
Dear Kimberly,Thank you for taking the time to tell us about your experience at Holiday Inn Express YANKTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

JANETTE

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Adessa Chester, General Manager 於 2023年12月18日的回應
Janette,Thank you for your feedback. We are happy you enjoyed your stay. We hope to serve you again in the future.

10/10 優異

Dixie

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast and great staff
於 2023 年 12 月住了 1 晚
Adessa Chester, General Manager 於 2023年12月18日的回應
Dixie,Thank you for taking the time to tell us about your experience. We are pleased to hear you enjoyed breakfast and our great staff.

10/10 優異

Karen

於 2023 年 11 月住了 1 晚
Adessa Chester, General Manager 於 2023年12月18日的回應
Karen,We are happy to see you enjoyed your stay! We hope to see you again.

8/10 不錯

Brad

商務旅客
讚好：職員與服務和住宿狀況
不滿：設施服務
Cleanliness
於 2023 年 10 月住了 1 晚
Adessa Chester, General Manager 於 2023年11月1日的回應
Brad,We are happy to see you enjoyed your stay with us. We hope to serve you again in the future.

10/10 優異

April

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great!!
於 2023 年 10 月住了 1 晚
Adessa Chester, General Manager 於 2023年10月26日的回應
April,We are happy to see you had a great stay! We hope to serve you again in the future.

8/10 不錯

Gregory

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Two nights
Some street noise on highway side. Entry to parking could be better. Breakfast was good.
於 2023 年 9 月住了 2 晚
Adessa Chester, General Manager 於 2023年10月2日的回應
Gregory,We are happy to hear you enjoyed breakfast. If you plan to stay with us again, just mention that you would prefer a room on the West side and we will be happy to accommodate.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Adessa Chester, General Manager 於 2023年9月15日的回應
Thank you for choosing Holiday Inn Express & Suites Yankton. Looks like you enjoyed your stay. We hope to serve you again in the future.

8/10 不錯

Bintou

讚好：整潔度、職員與服務和住宿狀況
Front desk staff was amazing. She went above and beyond to help us.
於 2023 年 9 月住了 1 晚
Adessa Chester, General Manager 於 2023年9月5日的回應
Bintou,We are happy that you enjoyed your stay and amazing staff. We hope to serve you again in the future.

10/10 優異

Todd (Brookings)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall great
於 2023 年 8 月住了 1 晚
Adessa Chester, General Manager 於 2023年8月29日的回應
Todd,We are pleased you had a great stay. We hope to serve you again in the future.

10/10 優異

Jennifer

讚好：整潔度、職員與服務和住宿狀況
Easy check-in and check-out
於 2023 年 8 月住了 1 晚
Adessa Chester, General Manager 於 2023年8月24日的回應
Jennifer,We are happy to hear you enjoyed your stay and your check-in and out process was easy. We hope to serve you again in the future.

10/10 優異

Norm

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Adessa Chester, General Manager 於 2023年8月21日的回應
Norm,We are happy to see you enjoyed your stay. We hope to serve you again in the future. Thanks again for choosing Holiday Inn Express & Suites Yankton.

10/10 優異

Susan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Adessa Chester, General Manager 於 2023年8月17日的回應
Susan,We are happy to see you had a great stay! We hope to serve you again in the future.

10/10 優異

Jeanie (Lompoc)

於 2023 年 8 月住了 1 晚
Adessa Chester, General Manager 於 2023年8月17日的回應
Jeanie,We're pleased that you were happy with your stay! We hope you stay with us again.

10/10 優異

Albert

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome property
於 2023 年 8 月住了 3 晚
Adessa Chester, General Manager 於 2023年8月17日的回應
Albert,It's wonderful to see you enjoyed your stay! We hope to see you again.

10/10 優異

Leslie

於 2023 年 7 月住了 2 晚

10/10 優異

Cyndi

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Adessa Chester, General Manager 於 2023年7月20日的回應
Cyndi,Looks like you had a great stay. Thank you for choosing Holiday Inn Express Yankton. We hope to serve you again.

10/10 優異

Kimberly

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Adessa Chester, General Manager 於 2023年7月20日的回應
Kimberly,Looks like you had a great stay. Thank you for choosing Holiday Inn Express Yankton. We hope to serve you again.

10/10 優異

Alan (Omaha)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
nice
於 2023 年 7 月住了 2 晚
Adessa Chester, General Manager 於 2023年7月20日的回應
Alan,Looks like you had a great stay. Thank you for choosing Holiday Inn Express Yankton. We hope to serve you again.

10/10 優異

Donna

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Children were noisy after midnight...wasn't happy!
於 2023 年 7 月住了 1 晚

10/10 優異

Beverly

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Clean and comfortable! Great free hot breakfast! Staff is friendly!
於 2023 年 6 月住了 2 晚
Adessa Chester, General Manager 於 2023年6月30日的回應
Beverly,Thank you for staying with us. We are happy to hear your stay was clean and comfortable and that you enjoyed breakfast. We hope to serve you again in the future.

10/10 優異

Marcie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Adessa Chester, General Manager 於 2023年6月22日的回應
Marcie,Thank you for taking the time to rate your stay. Looks like you had a great stay! We hope to serve you again in the future.

8/10 不錯

Carmen

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚
Adessa Chester, General Manager 於 2023年6月22日的回應
Carmen,We are happy to see you had a great stay. We hope to serve you again.

10/10 優異

Viviana

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was great! Really nice hotel and great people!!
於 2023 年 5 月住了 1 晚

10/10 優異

Bernadette

家人同遊
讚好：整潔度和住宿狀況
It was a great hotel; the staff was helpful, professional and cheerful
於 2023 年 5 月住了 5 晚

10/10 優異

Dixie

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Free parking is to get to
於 2023 年 5 月住了 1 晚

10/10 優異

Jean

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I liked the ease of parking. Wonderful breakfast. The room was clean and comfortable.
於 2023 年 5 月住了 2 晚

10/10 優異

Judy

Clean and quiet
於 2023 年 5 月住了 3 晚

8/10 不錯

Acacia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 2 晚

10/10 優異

Lori

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Really liked the 11:00am checkout time. The breakfast buffet was excellent andwas well staffed. Excellent experience!!
於 2023 年 5 月住了 1 晚

10/10 優異

Adam

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 1 晚

10/10 優異

Ralph

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very comfortable in a quiet location. The staff person who supervised the happy hour was especially cordial. We made a very good choice to stay here.
於 2023 年 4 月住了 2 晚
Adessa Chester, General Manager 於 2023年4月10日的回應
Ralph,Thank you for choosing Holiday Inn Express in Yankton. We are pleased you had a great stay and enjoyed the happy hour. We hope to serve you again in the future!

8/10 不錯

Maverick

讚好：整潔度、職員與服務和住宿狀況
Just a typical stay at a hotel. Did what it needed to do.
於 2023 年 3 月住了 2 晚
Adessa Chester, General Manager 於 2023年3月27日的回應
Dear Maverick,Thank you for taking the time to tell us about your experience at Holiday Inn Express YANKTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Bruce

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Everything about this property was terrific. The parking was front-door easy; the staff that checked us in was incredibly friendly; the foyer was clean, bright and welcoming; the room itself was clean and the room amenities were exceptionally unexpected; breakfast was hot and delicious, and selections were more than we anticipated. Finally, checkout was easy.
於 2023 年 3 月住了 1 晚
Adessa Chester, General Manager 於 2023年3月27日的回應
Dear Bruce,Thank you for taking the time to tell us about your experience at Holiday Inn Express YANKTON.We are happy to hear you enjoyed your stay with our friendly staff and great facility. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Denise

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Exceptional customer service!
於 2023 年 3 月住了 3 晚
Adessa Chester, General Manager 於 2023年3月20日的回應
Dear Denise,We are happy to hear you had a great stay and enjoyed our friendly, helpful staff! We hope to serve you again!

6/10 一般

Matt

讚好：整潔度和職員與服務
Wonderful staff… the biggest downfalls for me were the poor bed with a giant crater, not having my room cleaned once during my stay due to them coming at strange, inconvenient times, and by far the biggest…. The squealing air unit that has major issues with it and kept me up all night to have on. I either got no sleep due to the horrendous sound, or froze to death. The bathtub also appears clogged and fills right up while taking a shower, which is not pleasant. Staff was great, all comments are specific to the poor room and no one addressing these issues. A partial refund should have been appropriate, but I was too busy dealing with ailing family.
於 2023 年 3 月住了 3 晚
Adessa Chester, General Manager 於 2023年3月20日的回應
Dear Alex Carlson,Thank you for taking the time to tell us about your experience at Holiday Inn Express YANKTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

ERIC

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was clean and well maintained. Employees were helpful and courteous.
於 2023 年 3 月住了 1 晚
Adessa Chester, General Manager 於 2023年3月20日的回應
Dear Eric,We are happy to hear you had a great stay. We hope to serve you again in the future.

8/10 不錯

Beverly

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚

10/10 優異

Heather

於 2023 年 3 月住了 1 晚

10/10 優異

Janet

於 2023 年 3 月住了 2 晚

10/10 優異

Lawrence

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Very clean and comfortable
於 2023 年 2 月住了 1 晚

10/10 優異

George

讚好：職員與服務、住宿狀況和客房舒適度
Great as usual!!
於 2023 年 2 月住了 1 晚
Adessa Chester, General Manager 於 2023年2月15日的回應
George,We are happy to hear you enjoyed your stay! Thank you for taking the time to review.

10/10 優異

Linda

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚
Adessa Chester, General Manager 於 2023年2月9日的回應
Linda,Thank you for taking the time to provide feedback on your recent stay. We are happy to see you had a great stay. We hope to serve you again in the future.

10/10 優異

Mario

讚好：職員與服務
於 2023 年 1 月住了 1 晚

4/10 欠佳

Meylin

讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務