「Pros: amazing staff like Sonia at the lobby, Saad at the restaurant or Afaf at the SPA. Always willing to help out and make sure all our needs are fulfilled in time. Nice pool, amazing beach at a short walk or free shuttle. Plenty of food options at the restaurant at all times. Nice room with AC and daily housekeeping. Many more pros…
Cons: need some crowd control at the restaurant with children running. Need more AC at the restaurant. One time the pool should have been shut down for cleaning...
「J’ai passer le pire séjours, chambre très sale avec trace de sang de la saleté accumulée depuis des mois étais visible, draps sales avec des taches, pas de draps pour se couvrir pas de serviette, la Clim ne marcher pas le thermostat étais complètement casser, les toilettes non plus ne fonctionnait pas, une seule lumière qui marche pour toute la chambre le personnelle est très mal accueillant aucune aides de leur part, la piscine et l’extérieur est très très sale je n’ai pas oser me baigner À...
「My husband and I absolutely love this hotel. There’s welcoming drinks when we checked in and macarons in the room. The staffs are friendly and helpful. Our room is quiet(best thing for this hotel), bright, spacious and with a big balcony with sea view. The breakfast has a lot selections and the food has a certain quality. We also love the dinner at the restaurant in hotel; it’s a bit pricey but really worthy and delicious . The beach is beautiful and quiet. However, it’s not the most convenient...
「mise à part le problème de climatiseur et l'absence d'une TV dans la chambre autre chose c'était formidable avec les animations, personnel accueillant et la bouffe aussi était bonne.」
「I travelled Hammamet this hotel because of the wellness spa I want to experience, indeed they have a very good Hamman and also massage service supplied by their professional staff, the massage product they use is also very good smell. I feel very relaxed after several days trip in Tunisia. The hotel location is near the beach and also have outdoor and indoor swimming pool, I also enjoyed indoor sauna. The staff is very friendly and the whole environment in the hotel is very much relaxing and...
「The place was a complete disappointment, given the price and the full occupation of the hotel we were expecting a lot! However, it was a disappointment. The rooms are not always well cleaned, sometimes they wash the cups sometimes they don't sometimes to clean the floor sometimes they don't and we got a faulty water kettle at the beginning and we never got the instant coffee or tea. The bathtub was not always well cleaned. You will always hear the cleaning staff argue with each other or talk...
「Nous avons séjourné à l'hôtel Oceana Hammamet et malheureusement, l'expérience globale ne correspond pas tout à fait au prix payé pour un hôtel censé être 5 étoiles.
Point positif — la suite familiale :Nous tenons à souligner que la suite familiale était très bien pensée et vraiment commode pour notre famille. C'est un aspect que nous avons sincèrement apprécié et qui mérite d'être souligné.
Sécurité :Nous nous sommes fait voler notre propre serviette à la piscine, et aucun suivi sérieux n'a...
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