Whilst the hotel looks clean, the accoustics of of the building and the soundproofing is truly shocking, I have just spent three nights at the hotel. There was terrible noise up until as late as 1:30 am and starting again at 7 am from other guests. Despite me reporting it to the hotel reception in person on my first night, the staff hadn't done anything about it. Upon the check out, the person on the reception told me that the manager didn't speak English, so I wasn't able to speak to him. The staff at the reception never answered my phone when I called to complain about the noise. In summary, I had three also sleepless nights because of the poor soundproofing, inconsiderate guests and ineffective management and staff.
It was really disappointing that none of this was handled well by the hotel staff. I would definitely never return to this hotel and I am staying at another hotel in Yerevan tonight, as I didn't want to spend another night there,
