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"Room interiors are dated and poorly maintained, mildew all around the sunken onsen tub. Wifi in room kept dropping and was difficult to establish a connection. Staff service across the entire hotel was the worst! Front desk staff refuses to explain any of the activities available for guests when asked, shoved the program sheet at me told me to read myself instead. Restaurant staff would not entertain a special request to order fried rice, told me to order a full child's set menu and plain rice...

"Very clean, great breakfast options, tons of amenities and the private hot spring bath is amazing!"

"Room was very clean. Staff was extremely helpful."

"Wonderful place and hosts!"

"large area for visiting and relaxing in hotel; good service, nice and helpful staff !"

"the room is spotless and the staff are really helpful"

"The breakfast is really good that shows the dedication of the hosts. Recommendations: a scale may be helpful for long distance visitors to check the luggage weight."

"優質早餐，每次來一定要來吃個早餐"

"Hotel is not super new but is miantained well. Food in the buffet restaurant is great. Slight variation day to day. Staff is friendly and helpful. "

"Good"