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"Great place"

"An exceptional stay — stylish, sustainable, and super comfy! We had such a wonderful experience at Hotel Mercure. The design is stunning throughout — modern, artistic, and full of character, with beautiful art pieces thoughtfully displayed across the building. Everything is immaculately clean, and the atmosphere is calm and welcoming. The staff were incredibly kind and helpful, and we were especially impressed by the hotel’s sustainability efforts. They use paper packaging for amenities, and even the toothbrush, razor, and comb are made from bamboo — a rare and meaningful touch that shows they truly care about the environment. The room was very comfortable, with powerful, chill air-conditioning (much appreciated after a long day!). The tech setup is fantastic — you can project YouTube or Netflix directly onto the TV, and there are Type-C charging ports so you don’t need to worry if you forget a travel adapter. Fast, easy, and smart! Breakfast was excellent — lots of variety for both Western and Japanese tastes, and it was all very well-organised. The free shuttle bus was super convenient too — definitely recommend booking it along with breakfast. There’s also a foosball table in the common area for a bit of fun, and a free gym if you want to work out. No pool, but we didn’t miss it — everything else made up for it. Would definitely stay here again. Highly, highly recommended!"

"It was great! The staff was amazing and so polite!"

"Great room. Very quiet. Hardly ever heard any noise from hallway and other rooms. Staffs are very polite and helpful."

"Clean"

"Our stay in this hotel was excellent. It was inside the Haneda terminal, a very convenient location to rest before taking the next destination. The place was very clean and quiet. The hotel provided excellent toiletries; we didn’t pull ours out of the suitcase, which was very thoughtful in many ways."

"Room was clean and very spacious."

"Great after a long flight. Very new and clean with a great breakfast "

"Highly recommend this hotel! "