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麗晶皇室酒店的評價

3.5 out of 5
麗晶皇室酒店
165 Tuckahoe Rd, Yonkers, NY

評價

8.0

很好

10 分評分，優異；1423 則評價中有 710 則" "
8 分評分，不錯；1423 則評價中有 331 則" "
6 分評分，一般；1423 則評價中有 149 則" "
4 分評分，欠佳；1423 則評價中有 104 則" "
2 分評分，很差；1423 則評價中有 129 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

7.8/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

2/10 很差

Xueqi

不滿：職員與服務、設施服務和住宿狀況
it is very noisy at night！Some people kept singing until 2 pm and I can hear other people opened their door and chatted in their rooms
於 2022 年 6 月住了 1 晚

10/10 優異

Maurkiece

讚好：整潔度、職員與服務和住宿狀況
Good
於 2024 年 4 月住了 1 晚

8/10 不錯

Modou

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

8/10 不錯

Charmaine

讚好：整潔度、職員與服務和住宿狀況
The staff is very nice, especially Leslie. She is very helpful And respectful
於 2024 年 4 月住了 2 晚

10/10 優異

Gabriel (Brooklyn)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved the room!
於 2024 年 4 月住了 1 晚

10/10 優異

Gabriel (Brooklyn)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice Hotel!...
於 2024 年 4 月住了 1 晚

8/10 不錯

Rose

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel was very nice and comfortable. The only thing we found was the hallways were loud and noisy starting at 6am every morning.
於 2024 年 4 月住了 3 晚

10/10 優異

Barbara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 4 月住了 1 晚

8/10 不錯

Nicolyn

讚好：整潔度
不滿：職員與服務
於 2024 年 4 月住了 1 晚

10/10 優異

Kymberlie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 4 月住了 1 晚

10/10 優異

Catherine

讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast was great
於 2024 年 4 月住了 1 晚

10/10 優異

Luis

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Tidell

讚好：整潔度、職員與服務和住宿狀況
good
於 2024 年 4 月住了 1 晚

10/10 優異

Sandy

讚好：整潔度、職員與服務和住宿狀況
Amazing
於 2024 年 4 月住了 1 晚

8/10 不錯

Latifah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy checking, friendly staff and bonus restaurant very convenient when hungry or want a drink and don’t want to search where to go near by
於 2024 年 4 月住了 1 晚

10/10 優異

Antonio

於 2024 年 2 月住了 1 晚

2/10 很差

Audrey

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Terrible front desk service Hidden fees
於 2024 年 4 月住了 1 晚

10/10 優異

otar

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was fine
於 2024 年 4 月住了 4 晚

10/10 優異

IAN

商務旅客
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Room was spacious and clean. Hotel was noisy with room next door repeatedly playing LOUD music. Call down to reception 3 times before anything was done. Probably wont stay again.
於 2024 年 4 月住了 2 晚

8/10 不錯

JoAnna

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good bar , great breakfast !! But nothing really close by , overall good stay for a one night out.
於 2024 年 1 月住了 1 晚

10/10 優異

jamillah

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Evelin (Yonkers)

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and modern.
於 2024 年 4 月住了 1 晚

4/10 欠佳

John

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
We had a few mishaps with being assigned the wrong rooms. It was a bit weird the property. Trying to be nice while being dingy.
於 2024 年 4 月住了 1 晚

10/10 優異

Binta

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Everything was cool, nice staff and comfortable. Will stay again
於 2024 年 4 月住了 1 晚

4/10 欠佳

Augusto A.

讚好：整潔度和職員與服務
不滿：住宿狀況
I was on the first floor. Reception, ballroom, and restaurant were on ground floor. There was a lot of slamming doors past midnight. In the morning, there was a lot of noise at 6am, as the staff was getting ready for the day. Plus the air conditioner was not working. I left for dinner and set Thermostat to 66, but when I came back at 11:30, room was hot. Front desk person came up and set temp for 60, but there was weak air coming from the unit. He told me if that still did not work, to just turn off the unit to let air come in from outside. What???
於 2024 年 4 月住了 1 晚

2/10 很差

Malaysia

伴侶同遊
讚好：住宿狀況
不滿：職員與服務
First off, Property is gorgeous, clean and relaxing. The receptionist who checked me in. (Spanish girl, with black hair) working the evening shift came to my room and was very rude. I don’t like that I had to switch my room because of the individual who was staying in the room next door decided it was appropriate to bang on my door twice and then yell through the wall telling me I need to be quiet because he had a 1 year old that was sleeping. My music wasn’t even loud. I called the receptionist, a guy answered and this was around 7:30pm. I kindly called to confirm that quiet time was at 10pm. The guy receptionist said “it’s Saturday, there is no quiet time” which is when I told him about the situation with the next door guest. The female receptionist from earlier I spoke about and another woman came to my door and TOLD me I had to switch rooms. when I asked about receiving half of my money back the rude receptionist goes “money back for what”… uhhhh how about the inconvenience that is me having to gathering my belongings after already getting comfortable. The cops were threatened to be called all because I asked why I had to switch my room. They said they didn’t have any of the suites he booked available. 15-20 mins later I called again asking what’s the update about a different room because I’m over it. I honestly wanted to leave and go home at this point. They then said they were going to switch the guest next door instead and told me to give them 5 mins To be cont
於 2024 年 4 月住了 1 晚

8/10 不錯

Jenea

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Dickson

Pretty good place to stay.
於 2024 年 4 月住了 2 晚

10/10 優異

Kymberlie

讚好：整潔度、職員與服務和住宿狀況
Great place
於 2024 年 4 月住了 1 晚

10/10 優異

MICHAEL

讚好：整潔度、職員與服務和住宿狀況
Great
於 2024 年 4 月住了 1 晚

8/10 不錯

Wilfredo

於 2024 年 4 月住了 1 晚

10/10 優異

Toni

讚好：職員與服務和住宿狀況
Love it there
於 2024 年 4 月住了 1 晚

10/10 優異

Leke

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was good. I have been using Royal Regency for my last 3 or 4 trips to NY. It is conveniently located near the Bronx, is clean, friendly, and has breakfast in the morning.
於 2024 年 4 月住了 3 晚

10/10 優異

Trisha

於 2024 年 4 月住了 1 晚

10/10 優異

Shirley

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the place and the Italian restaurant
於 2024 年 4 月住了 1 晚

4/10 欠佳

Diana

伴侶同遊
讚好：職員與服務
不滿：整潔度
You can hear doors slamming throughout the night. Bathroom was unacceptable and in need of repair. Rm 106-damaged shower head spraying all over the place. Glass sliding door did not close- you had to shower with it a good 12-15 inches open. The tiled shower floor and corners were black with mold! Mattress was the thinnest I’ve ever seen. No outlets by night tables or bed. Could not charge my cell phone, also my alarm clock near me. Breakfast was good and in a lovely banquet room.
於 2024 年 4 月住了 1 晚

8/10 不錯

Delva

讚好：整潔度、職員與服務、設施服務和住宿狀況
Room cleaned daily. Breakfast was good.
於 2024 年 4 月住了 6 晚

10/10 優異

Ernesto

讚好：整潔度、職員與服務和住宿狀況
Todos muy bien solo variar el desayuno
於 2024 年 3 月住了 3 晚

4/10 欠佳

Shari-lee

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
On April 5th, I checked into the Royal Regency Hotel. The manager I encountered at the front desk was highly welcoming and conducted himself very professionally. However, the morning supervisor of the 6th displayed rudeness and scornfulness, though I couldn't ascertain his name. On the morning of the 6th, he appeared at my room and abruptly informed me and my guest that we had only one hour to check out due to alleged noise complaints throughout the night, which I dispute. My friends and I retired to bed around 2 am, and despite the adjacent room playing loud music, I refrained from lodging a complaint and sought to enjoy our time.The manager's conduct, whom I can describe as tall, dark-skinned, with braids, was highly unprofessional. Instead of attempting a second notification regarding the noise complaint, he banged on the door early in the morning, clearly indicating we wouldn't receive a refund for the first night or the second night we hadn't yet spent. His demeanor was unpleasant, unprofessional, and unjust. Such behavior is likely to deter potential guests from experiencing the hotel's otherwise pleasant ambiance, cleanliness, and decor.
於 2024 年 4 月住了 2 晚

2/10 很差

Shane

伴侶同遊
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
The place looks nice but when I got there the bathroom wasn’t really clean, there was almost an altercation with the manager because I was accused of “being loud and complaining about someone being loud at 3am” when in all reality I was sleep because I worked long hours. I was asked to checkout early because of that but once I started talking about speaking to corporate because it’s was bs they decided to let me stay…The food was nasty, my lady ordered room service 3 times and none of the food was good and 2 or them wasn’t even well cooked. Never again will I come here not recommend cause it’s ridiculous how I was treated and yall suppose to be this luxurious hotel.
於 2024 年 4 月住了 2 晚

10/10 優異

nicole

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is nice, the rooms are good size, the bathroom in the room was very nice and updated. The free breakfast was soooo good. The restaurant in the hotel was good for dinner as well and the prices are very good.
於 2024 年 4 月住了 1 晚

10/10 優異

Wanda

讚好：整潔度、職員與服務和住宿狀況
I love everything
於 2024 年 4 月住了 1 晚

8/10 不錯

Bianca

於 2024 年 4 月住了 2 晚

6/10 一般

Jessica

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務
The room in general was clean. The shower tiles were not. I couldn’t get any hot water in shower and ended up washing hair in sink. Much of the breakfast options weren’t fully cooked (French toast, croissants). Very noisy inside.
於 2024 年 4 月住了 1 晚

10/10 優異

Catherine

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Clean rooms, comfortable bed, great shower, EXCELLENT Saturday breakfast!
於 2024 年 4 月住了 2 晚

6/10 一般

Donna

家人同遊
不滿：職員與服務和設施服務
We were not happy with the staff at all. We felt like we were in another country. They never made eye contact. The cleaning staff could not speak or understand English. When we asked for something, they did not understand. Instead of them going to get someone who could, they just walked away. The breakfast person ignored us when calling her. The food was cold. They guarded the coffee so we could not get it. Our room felt like we were in a closet. The carpets all along the walls were dirty and looked like they had not been cleaned in months. The fire alarm went off in the middle of the night and the fire trucks came. No employee came around to tell us what to do. All of the people staying there came out of their rooms to check. One person called the front desk and was told that it was a false alarm. Never go here!
於 2024 年 4 月住了 4 晚

8/10 不錯

Lizzet

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Front Desk was amazing. The indoor property was beautiful not too much options for dining but that was fine overall great experience.
於 2024 年 3 月住了 2 晚

4/10 欠佳

Maryam

不滿：整潔度、設施服務和住宿狀況
It was noisy by 4 am
於 2024 年 4 月住了 1 晚

10/10 優異

George (Hopewell junction)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast
於 2024 年 3 月住了 1 晚

10/10 優異

Dan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything I was expecting and a great Italian restaurant attached.
於 2024 年 4 月住了 1 晚