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約克萬怡酒店的評價

3 out of 5
約克萬怡酒店
2799 Concord Road, York, PA

評價

8.4

很好

10 分評分，優異；300 則評價中有 154 則" "
8 分評分，不錯；300 則評價中有 77 則" "
6 分評分，一般；300 則評價中有 35 則" "
4 分評分，欠佳；300 則評價中有 19 則" "
2 分評分，很差；300 則評價中有 15 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

7.4/10 

設施服務

8.8/10 

住宿狀況

8.0/10 

環保程度

評價

6/10 一般

Abhishek

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Lori (Manchester)

讚好：整潔度、職員與服務和住宿狀況
Super clean and comfortable
於 2024 年 3 月住了 1 晚

10/10 優異

Nicole

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The entire staff was phenomenal. From check in to check out they made us feel at home. You could feel that they truly cared about their guests and were there to help and make our stay as great as possible.
於 2023 年 12 月住了 5 晚

8/10 不錯

MORIYASU

商務旅客
於 2023 年 12 月住了 1 晚

10/10 優異

Daniel

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel, super clean and comfy. Service is great and people working there are very friendly
於 2023 年 12 月住了 1 晚

10/10 優異

Melanie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay! Worth it!
於 2023 年 11 月住了 1 晚

8/10 不錯

Masaru

於 2023 年 12 月住了 1 晚

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

James

於 2023 年 10 月住了 3 晚

10/10 優異

Jose

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

Heidi

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The customer service was amazing. Jackie and Patricia at the bistro went above and beyond.
於 2023 年 10 月住了 1 晚
Management 於 2023年10月11日的回應
Thank you for your kind words. We hope to see you again.

4/10 欠佳

Adam

不滿：職員與服務、設施服務和住宿狀況
I booked a room for a wedding reservation two months ahead and traveled to the hotel to find out that they overbooked and my reservation was canceled earlier in the day while I was traveling. So 11:30 am I received an email from them canceling my two month old reservation. Shame on them for overbooking and ruining my entire trip. I honestly do not recommend his hotel and their practices.
於 2023 年 10 月住了 1 晚

10/10 優異

Sofia

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

10/10 優異

Leslie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely grounds with clean rooms and friendly staff.
於 2023 年 8 月住了 2 晚
Christina S 於 2023年10月8日的回應
Thank you so much for your feedback regarding our property. We hope you come back to visit soon. Thank you!

4/10 欠佳

Marcus

讚好：整潔度
不滿：職員與服務
於 2023 年 8 月住了 1 晚

6/10 一般

Julia

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
1st room toilet wouldn't flush, and tv was on blaring and wouldn't shut off. 2nd room they tried to give us had a huge red stain about 1 1/2 feet round int the middle of carpet. 3rd room had a few little red stains in carpet, but other then that the 3rd was clean. New manager just took over the hotel and she tried to go out of her way to make things right.
於 2023 年 7 月住了 2 晚

10/10 優異

Cris

於 2023 年 7 月住了 1 晚

10/10 優異

Paul

於 2023 年 7 月住了 1 晚

4/10 欠佳

RENEE

家人同遊
讚好：職員與服務
不滿：住宿狀況
We cannot sleep in a bed that hard it was the only room available when we checked in and this bed felt as if it had a piece of board under it my daughter and I just could not sleep in it as soon as we laid down about 10 minutes later we had to go we checked out explained that we were checking out early and I would like a partial refund no refund given
於 2023 年 7 月住了 1 晚
J.Irizarry 於 2023年8月11日的回應
Dear Guest,I hope this note finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally. Sincerely,Janette IrizarryGeneral Manager

4/10 欠佳

真實旅客

家人同遊
讚好：住宿狀況和客房舒適度
不滿：整潔度和職員與服務
Never received the deposit back. The sheets on one bed had hair on it. Took a long time for them to change the sheets.
於 2023 年 5 月住了 1 晚

10/10 優異

Tamyra

於 2023 年 6 月住了 1 晚

8/10 不錯

Lauren

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location, nice staff and clean hotel
Nice hotel with a lot of amenities and pleasant staff, but I agree with some of the other reviews about the showers that leak, make sure to put a towel down in front of it or watch your step getting out! ;) Otherwise the stay was fine although the room wasn’t quite ready at check in and then there was some issue with their system and my hotels.com reservation, but they got it worked out fairly quickly I guess
於 2023 年 6 月住了 1 晚

6/10 一般

Open Honest

於 2023 年 6 月住了 1 晚

10/10 優異

Preya

於 2023 年 6 月住了 1 晚

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
Clean and comfortable
於 2023 年 6 月住了 1 晚

10/10 優異

justine

讚好：整潔度、職員與服務和住宿狀況
Amazing location!
於 2023 年 6 月住了 1 晚

2/10 很差

terry

家人同遊
不滿：職員與服務、住宿狀況和客房舒適度
Dont stay at a marriott
Staff OK. Building bad, bed hard, shower sprays all over, leaked on floor, tiny trickle for sink water, only had 2 towels, used floor mat to dry myself. Hotel charged twice the normal rate, they said because its "busy" got receipt for $243, now the charge on my chase site says $270! No one answers phone, chat runs you in circles email goes nowhere. Terrible experience
於 2023 年 6 月住了 1 晚

10/10 優異

Edward

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚

8/10 不錯

Amy

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I felt that the entranceway was a little dirty and needs to be cleaned up.
於 2023 年 5 月住了 7 晚

10/10 優異

Georgette

於 2023 年 6 月住了 1 晚

10/10 優異

Aimee

於 2023 年 6 月住了 1 晚

10/10 優異

Brian

家人同遊
讚好：整潔度、職員與服務和住宿狀況
liked the creek and the ceilings, manager was nice
於 2023 年 5 月住了 1 晚

10/10 優異

Cory

於 2023 年 5 月住了 1 晚

6/10 一般

Charles Ferrin

伴侶同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Desk staff had a hard time finding the filling my reservation. Then we had to ask for fresh towels. Our room was not serviced between days of our stay
於 2023 年 4 月住了 2 晚

6/10 一般

Cheryl

於 2023 年 4 月住了 2 晚

10/10 優異

Christine

於 2023 年 4 月住了 3 晚

10/10 優異

cherie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient location. Friendly staff.
於 2023 年 3 月住了 2 晚

8/10 不錯

Rony

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 3 月住了 2 晚

6/10 一般

Lisa

於 2023 年 3 月住了 1 晚

8/10 不錯

RoseAnn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Would stay again. Room was clean and fast check in.
於 2023 年 2 月住了 1 晚

10/10 優異

Tavaura (Stamford)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love my stay, the staff was super friendly and accommodating. The hotel was clean and comfy.
於 2023 年 2 月住了 1 晚

2/10 很差

JENNIFER

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Llegue y no habia habitacion disponible

4/10 欠佳

Andrea

家人同遊
讚好：設施服務和住宿狀況
不滿：職員與服務
Lobby and lounge area are very nice and a nice fire pit outside. Our group encountered problems with our rooms not getting cleaned & I had to wait an hour and 45 minutes for a room because there were no clean towels & they wouldn’t allow me to check in without towels in the room. Finally one staff member was able to resolve the issue of rooms not being entered as available after they were cleaned. Room was clean but we could not get our temperature regulated in the room and it was cold. In the morning the coffee area in the lobby was a mess with trash in the floor. I asked if hot chocolate was available at 7 a.m. & was told if you don’t see it we don’t have it. It was not my normal Marriott experience. The property felt safe and the amenities were nice.

4/10 欠佳

Christina

於 2022 年 12 月住了 2 晚

8/10 不錯

Richard

讚好：整潔度、職員與服務、設施服務和住宿狀況
Stay was fine. Bistro was lacking.

10/10 優異

Jessica

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Was amazing
於 2022 年 12 月住了 1 晚

2/10 很差

Brianne

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 11 月住了 1 晚

8/10 不錯

Robert (Chicago)

讚好：整潔度和職員與服務
The staff were friendly and helpful and the room was clean and well appointed but the hotel could use a bit of a refresh and a little better maintenance. The lack of a full restaurant was disappointing but there are many dining options in the area.

10/10 優異

Traci

於 2022 年 10 月住了 6 晚

10/10 優異

Tonya

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable bed
於 2022 年 10 月住了 2 晚