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The Westin Zagreb

5.0 star property
A peaceful retreat in Zagreb's Donji Grad where travelers can enjoy spa treatments and garden views while leaving daily stresses behind

Choose dates to view prices

The Westin Zagreb creates a calm sanctuary in Donji Grad with its spa and garden setting. Guests can join Pilates classes, browse on-site shopping, or relax at the bar. The indoor pool and attentive staff help travelers make the most of their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is HK$859
HK$971 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(57 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

Living room

Presidential Suite, 2 Bedrooms, City View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • City view
  • 2045 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Westin, Junior Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Westin, Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Located in Donji Grad, a neighbourhood in Zagreb, The Westin Zagreb is in a shopping district and near a train station. Museum of Arts and Crafts and Mimara Museum are cultural highlights, and travellers looking to shop may want to visit Centar Cvjetni Shopping Center and Ilica Street. Looking to enjoy an event or a game while in town? See what's happening at Dražen Petrović Basketball Hall or Dom Sportova. Visit our Zagreb travel guide
Map
Krsnjavoga 1, Zagreb, 10000

What's nearby

  • Mimara Museum showing heritage architecture
    Mimara Museum
    3 min walk - 0.3 km
  • Botanical Garden featuring a garden
    Botanical Garden
    5 min walk - 0.4 km
  • Croatian National Theatre showing night scenes, theatre scenes and heritage architecture
    Croatian National Theatre
    5 min walk - 0.5 km
  • Ban Jelacic Square which includes night scenes and a city
    Ban Jelacic Square
    13 min walk - 1.1 km
  • University of Zagreb
    6 min walk - 0.6 km

Getting around

  • Zagreb West Station
    13 min walk
  • Zagreb (ZAG)
    29 min drive

Restaurants

  • Westin Restoran
    3 min walk
  • Cogito 2
    7 min walk
  • Botaničar
    7 min walk
  • Krivi Put
    5 min walk
  • Caffe bar Glembay
    5 min walk

About this property

The Westin Zagreb

Luxury hotel near Zagreb Cathedral
Take advantage of a terrace, shopping on-site and a coffee shop/cafe at The Westin Zagreb. Indulge in a facial, a massage and a manicure/pedicure at the on-site spa. Pilates classes and fitness classes are offered at the gym; The Westin Zagreb also has a garden, a hair salon and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business centre.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, meeting rooms and a porter/bellboy
  • A front desk safe, massage treatment rooms and a gift shop
  • Guest reviews give top marks for the helpful staff and location
Room features
All 349 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/bath combinations and free toiletries
  • 102-cm LCD TVs with satellite channels
  • Free infant beds, coffee/tea makers and daily housekeeping

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  • Pet-friendly
  • Free Wi-Fi
8.8 out of 10, Excellent, 1,003 reviews
The price is HK$924
HK$1,044 total
includes taxes & fees
20 Mar - 21 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 20 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 17,222 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (115 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 102-cm LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Self-parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Westin Zagreb Hotel
Westin Zagreb
The Westin Zagreb Hotel Zagreb
Zagreb Westin
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

Frequently asked questions

Does The Westin Zagreb have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Westin Zagreb?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at The Westin Zagreb on 22 Mar 2026 start from HK$859, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Zagreb pet-friendly?

Yes, The Westin Zagreb allows cats and dogs (limit 1 total). There's a fee of EUR 30.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Westin Zagreb?

Self-parking is available for EUR 20 per day.

What time is check-in at The Westin Zagreb?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of EUR 10 (subject to availability).

What time is check-out at The Westin Zagreb?

Checkout is at 11:00 AM. Late checkout is available for EUR 10 (subject to availability).

Where is The Westin Zagreb located?

Located in Donji Grad, this luxury hotel is within 1 mile (2 km) of Mimara Museum and Zagreb Cathedral. Marulic Square and Museum of Arts and Crafts are also within 10 minutes. Zagreb West Station is 13 minutes by foot and Zagreb Central Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin Zagreb Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 525 out of 1003 reviews
Rating 8 - Good. 299 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

Reviews

10/10 Excellent

Ziyad

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and well designed. Very spacious as well. The bathroom was very clean so I was very impressed.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
The room and bathroom were both clean. The staff fulfilled every request me made in a most timely manner.
Stayed 3 nights in Nov 2025

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fascinating hotel, very friendly service offerings, upscale room und beautiful view, tasty food & beverages. I hope to stay at the Westin Zagreb in the future again. Warm Greetings.
Stayed 1 night in Nov 2025

8/10 Good

caron

Liked: Cleanliness, amenities
Great bed, sheets and pillows. Endless hot water and really good water pressure. The room is dated and carpeted but clean. Big busy hotel in a nice location in Zagreb. You can walk to everything. We didn’t have breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dragan

Great breakfast buffet, great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is very kind, the breakfast is excellent, the room is clean and big enough, the pillows can be more comfortable, were too high. The curtains in the room need refreshment and cleaning.
Stayed 2 nights in Nov 2025

10/10 Excellent

Juanita J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities and the staff were amazing.
Stayed 6 nights in Jul 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel amenities upon arrival were wonderful. The interior was a bit dated but very comfortable. The location was exceptional. It was a short walk to all of the sights. We had a wonderful time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was walkable to everything . Friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location and excellent quality hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Ppl were very open , friendly, and helpful
Stayed 2 nights in Jul 2025

8/10 Good

anne

Liked: Staff & service, amenities
Well surroundings may get be safe Iam really not sure. Staff wonderful and professional.
Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a lovely upscale hotel. The pool in particular was fantastic. Also excellent 24/7 room service at reasonable prices.
Stayed 4 nights in Jul 2025

6/10 Okay

Susana

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We stayed 3 nights, the hotel location is walking distance to old town. It has pool, sauna and gym. The hotel is old dated and definitely needs major upgrade!
Stayed 3 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, great room
Stayed 1 night in Jun 2025

6/10 Okay

Roberta

Liked: Staff & service
Room felt dark and outdated. Great location, your standard hotel room, no complaints.
Stayed 2 nights in Sep 2025

8/10 Good

Daya

Liked: Staff & service, room comfort
The stay was good. Ideal location but Hotel is old. Leaky toilet flush, worn out carpets and towels, ceiling had paint cracked, not enough free power outlets.
Stayed 2 nights in Aug 2025

8/10 Good

MATTHEW

Liked: Cleanliness, staff & service, amenities
The property conditions were poor, carpet coming off, baseboards broken. I was a little surprised for a 4 star hotel. The breakfast was the best part.
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Zagreb

This was a gorgeous hotel in the heart of Zagreb. It was clean, breakfast was spectacular, the room was amazing and the staff was friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Confort, size of the room and welcoming fruit basket and water
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

It needs renovation!!

The hotel is very old and the facilities are very worn out. Walking to the room it looked like I was in an abandoned building specially at night. Breakfast is good.
Stayed 1 night in Aug 2025

10/10 Excellent

Jon M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Great location. Wonderful amenities. Our favorite place to stay in Zagreb.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerald

Liked: Amenities
The hotel was very good and the location was excellent.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved my stay at the Westin Zagrib!

My stay was comfortable and amazing!
Stayed 5 nights in Aug 2024