"The towels in the bedroom are in poor conditions. They looked old & stained. Also, the concierges keep poker faces while working, making their service feel unwelcoming to us."
"One thing I like it a lot is they have this recycle bag for clothing that travellers do not need.
Self check in was not working is a downside
Can not adjust temperature is not really for customers who comes from Asia and tend to need warmer temperatures in the room
Within easy walking distance to terminals. "