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Hotel Mountain Paradise

3.0 star property
This alpine retreat sits near Zermatt-Matterhorn Ski Paradise, where visitors can enjoy scenic bike rides and sample local cuisine after a day outdoors.

Choose dates to view prices

Hotel Mountain Paradise is a perfect base for nature lovers, offering free breakfast, a spa, playground, and arcade. Enjoy snow sports with provided equipment for snowshoeing and sledding in the area.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Laundry room
The current price is HK$2,493
HK$2,667 total
includes taxes & fees
29 May - 30 May
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About this property

Hotel Mountain Paradise

  • Hotel near Zermatt-Matterhorn Ski Paradise
  • Located close to Zermatt-Furi Gondola and Zermatt - Furi, Hotel Mountain Paradise provides free breakfast (local cuisine), a terrace and a garden. Adventurous travellers may like the snowboarding, sledging and snowshoeing at this hotel. Take some time to relax at the on-site spa. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
  • Additional perks include:
    • Bike hire, a vending machine and snow sports gear
    • Outdoor furniture, a lift and smoke-free property
    • A front desk safe
  • Room features
  • All guest rooms at Hotel Mountain Paradise have amenities, such as free WiFi and safes, in addition to sound-insulated walls and free weekday newspapers.
  • Extra conveniences in all rooms include:
    • Bathrooms with baths or showers and hairdryers
    • 64-cm flat-screen TVs with cable channels
    • Heating, daily housekeeping and electrical adapters/chargers

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel Mountain Paradise pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Mountain Paradise?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Mountain Paradise on 29 May 2026 start from HK$2,493, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Mountain Paradise?

This hotel doesn't offer parking.

What time is check-in at Hotel Mountain Paradise?

Check-in start time: 2:00 PM; check-in end time: 7:00 PM.

What time is check-out at Hotel Mountain Paradise?

Checkout is at 10:30 AM.

Where is Hotel Mountain Paradise located?

Conveniently located near the ski slopes, this Zermatt hotel is within 1 mi (2 km) of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Zermatt-Furi Gondola. Sunnegga Ski Resort is 1.6 mi (2.6 km) away. Zermatt Gornergratbahn Station is 18 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 67 out of 84 reviews
Rating 8 - Good. 13 out of 84 reviews
Rating 6 - Okay. 3 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

Reviews

Verified

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great breakfast, outstanding views, Maria was wonderful!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, kind, helpful, friendly staff.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely hotel with a wonderful view of the Matterhorn. The room was spotless and the staff were very accommodating.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, confortable rooms and great service
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great yogurt. Short walk to e-bus and lifts. Helpful staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful!!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid a little extra for the view and it was well worth it. Place was clean, spacious, front desk was helpful and ver nice. Would definitely stay here again.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

What a wonderful hotel. Cozy and comfortable with an amazing view of the Matterhorn. Staff was very helpful and friendly. Would stay here again in a minute.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and incredible views of the Magnificent Matterhorn from our balcony and windows and the lovely breakfast room:)
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the Matterhorn from room 301!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and what a view. Staff was excellent
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was right near the gondolas and only a 15 minute walk into town. The views of the Matterhorn were amazing from the room! And the hotel staff was incredibly friendly and helpful.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ellaine Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in this hotel. The staff in the reception is very nice and accommodating, breakfast selections are all good. The best part is the view of the Matterhorn in the balcony of our room and in the dining area. Overall, we had a great stay.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

This hotel has amazing staff! From the begin at booking the hotel to departure. They were outstanding!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful 2 nights at Hotel Mountain Paradise. Great view of the Matterhorn from our room 304. Breakfast had a very nice selection. Very close to the Little Matterhorn gondola. Would definitely stay again.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view!!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location in Zermatt away from the commercial area. Also a great view of the Matterhorn! Getting a room with a mountain view is definitely worth it! We had a wonderful stay and hated to leave. Breakfast was included and was excellent !
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to Bussio and the tram and they were so helpful on where to go and what time were best. They also offered a lunch sandwich we could make at breakfast for only 4 $ They were very kind to store our bags for several hours before we left for the day
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely perfect! Assuming you’ll be arriving at the train station, the bus to bring you to Mountain Paradise is super easy to find - the stop is right across the street. The room that we had was perfection. It was exactly what I imagined for a vacation in Switzerland. The staff was kind and helpful. I would absolutely stay here again.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every penny!

Amazing views, hotel is away from the main street and the crowds, which was exactly what we were looking for! The room on the top floor had unbeatable view of the Matterhorn. Breakfast was also great with many options to choose from (cereal, breads and pastries, fruit, cold oatmeal). The staff was also very helpful and knowledgeable
Stayed 2 nights in Aug 2024
Verified

8/10 Good

A Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Friendly, all problems well addressed. Close to the main lift, but a ways from the restaurants and action in town. A great choice if you like things quiet!
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect, I felt comfortable and relaxed like at home. The staff was very friendly and the breakfast area has a beautiful view to the Matterhorn. There is also a sauna and a steam sauna available, which is nice to use, especially in this cold weather. Also the room and the hotel were very clean. The only thing that I missed was a kettle in the room for coffee and tea.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zermatt has traffic down here and there in Jun. due to flood, there’s still some impact there, like the nearest bus stops. But staff there is very friendly and helpful, we could have convenient stay. The hotel is small, everything is well equipped. And The view and atmosphere are very nice.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 min walk to the Furi lift, ski shop. 4 nice restaurants within 2-5 min walk. Very friendly and helpful staff. 15 min walk into town, or bus stop in front of the hotel (we always walked, which was lovely). Rooms were a good size. Bed was very comfy. Steam/sauna was very nice. Nice breakfast. And perfect view of the Matterhorn.
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice views of the Matterhorn. Quiet and safe. The staff is helpful and very friendly. Breakfast is great too. The hotel is close to the gondola but a good 20 min walk to the town. There is a convenient bus that takes you to the town for free but only until 8pm. Zermatt is very safe and easy to walk around. We went with our parents and kids and had a great time. Hope to come back soon.
Stayed 4 nights in Dec 2024