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“The family room was excellent with small touches like a tent and stuffed animals for my daughter. Very clean and very nice and new. Staff was courteous, kind and very helpful despite the language barrier. Would definitely stay again and totally recommend. ”

“As a Muslim woman, I worried about privacy - but Tina arranged a room with curtained windows facing the inner courtyard. Supermarket 200m sells halal instant meals (no breakfast needed). Obsessive hygiene: separate slippers for bathroom, . Walked back at 10PM - well-lit streets with security patrols. Cultural gem!"”

“Our butler, Andy, provided exceptional service and he went above and beyond with helping us plan our entire tour of the three scenic sites. He booked all our park/mountain tickets and told us about an incredible western restaurant, before the show he booked for us. The foot massage was fantastic as well at the Spa. Our room had a gorgeous view. ”

“Exelente hotel, habitaciones muy cómodas y limpias pero lo mejor de todo el personal muy atento, además tienen un Shuttle hace Tianmen Mountain y cuando quieres regresan por ti para llevarte al Hotel. Gracias por toda tu ayuda Seline !”

“The property is really nice and decent complimentary breakfast. The staff were very amazing and helpful! Sara contacted me once I booked and she help me with everything from airport transfer to getting a private guide for the national forest on a days notice! If you get the chance ask for terry he was very knowledgeable of the park and the city and was an amazing guide and experience of my trip!”

“Very friendly staff. Helpful in making tour arrangements and purchasing tickets.”

“Xiao gu was fabulous. Needed a big car for my group and xiao gu was able to get it sorted for me ASAP. Room was clean too, good amenities everything was nice”