预订诸暨酒店宾馆住宿限时优惠

"I recently stayed at the Sheraton Grand Hangzhou Binjiang Hotel and had a mix of experiences during my visit. Upon arrival, my check-in process was seamless. The staff was welcoming and efficient, making it a pleasant start to my stay. The hotel exudes a certain elegance, and the amenities appeared to be well-maintained. One of the highlights of my stay was dining at the Yue Chinese Restaurant. The food was exceptionally good, and I highly recommend making a reservation in advance, as the seating is quite limited. The culinary experience alone makes it worth a visit. However, my experience took a turn later in the evening. After returning from dinner around midnight, I discovered that the air-conditioning in my room had broken down. This was especially frustrating because, after a long day, I was looking forward to a comfortable night’s sleep. Despite the staff's efforts to remedy the situation, the repairs were not completed until nearly 2 AM. This delay was quite tiring and disrupted my rest significantly. While the initial service and dining experience were commendable, the breakdown and subsequent resolution dampened my overall experience. I hope that improvements can be made to ensure better maintenance in the future. I would still consider staying here again, but perhaps with a little more caution regarding room conditions."

"The lady helping us during CHECK IN not very professional. The central controlled temperature in room 24.5 way too warm, cannot sleep well the first night."

"地點方便，房間整潔，早餐食物選擇多"

"This is a new and well-maintained hotel. It is next to the Hangzhou airport and 2 min walk from T4. Everything is great. Room is nice, new and very clean. I have stayed here for more than 4 times."