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关于拉帕尔马之家民宿酒店的点评

2.5 out of 5
拉帕尔马之家民宿酒店
Calle Ciruelos S/N, Centro, Zihuatanejo, GRO

点评

9.0

非常棒

10 分 - 超赞。108 条好评,共有 183 条点评" "
8 分 - 还可以。53 条好评,共有 183 条点评" "
6 分 - 一般。14 条好评,共有 183 条点评" "
4 分 - 很差。6 条好评,共有 183 条点评" "
2 分 - 糟糕。2 条好评,共有 183 条点评" "

9.4/10

清洁度

9.6/10

员工和服务

8.8/10

服务设施

9.0/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Madison,Zihuatanejo de Azueta

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
APESAR DE SER PERSONA LOCAL ORIGINARIA DE AQUI ME TRATARON SUPER BIEN
2024 年 5 月入住 1 晚
Gerente 于 2024年05月19日 的回复
Madison, agradecemos tu visita y nos alegra saber que has tenido una grata experiencia en Casa de la Palma. Vuelve siempre que lo desees. ¡Hasta pronto!

10/10 超赞

Jessica

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente lugar, tranquilo y céntrico
2024 年 5 月入住 4 晚

10/10 超赞

Gabriela

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Un buen lugar para hospedarse
2024 年 5 月入住 1 晚
Gerente 于 2024年05月19日 的回复
Gabriela gracias por tu visita a Casa de la Palma y por tus buenos comentarios. Será un placer recibirlos siempre que quieran volver a su casa de Zihua. ¡Saludos cordiales!

10/10 超赞

Esmeralda

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pretty nice, and the staff very friendly excellent service
2024 年 5 月入住 1 晚
Gerente 于 2024年05月19日 的回复
Esmeralda, thank you so much for your visit, we really appreciate the good comments about your experience at Casa de la Palma. It will be our pleasure to welcome you back any time. Kind regards from all of us!

6/10 一般

VERONICA

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Gerente 于 2024年05月6日 的回复
Gracias por tu visita!

8/10 还可以

Gary

与家人出行
满意:服务设施
Everything was suitable, location was farther than expected.
2024 年 4 月入住 3 晚
Gerente 于 2024年05月6日 的回复
Gary, thank you for your visit and your comment!

10/10 超赞

Citlalic Esmeralda

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Una súper experiencia gracias a casa la palma pasamos una estancia tranquila y segura, esta súper bien ubicado cerca de bancos lugares para cenar o comer y el malecón de zihua, el personal súper atento y amable en toda nuestra estancia, el lugar súper limpio y la alberca con agua calientita y sobre todo súper cuidada y limpia, sin duda alguna regresaremos a casa la palma
2024 年 5 月入住 2 晚
Gerente 于 2024年05月3日 的回复
Citlalic, valoramos mucho el excelente comentario que compartes sobre tu estadía en Casa de la Palma. Nos complace saber que hemos cumplido con tus expectativas, es para nosotros un gusto saber que planean regresar pronto. Será un placer recibirlos nuevamente. ¡Hasta pronto!

10/10 超赞

Martin

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 4 月入住 9 晚
Gerente 于 2024年05月3日 的回复
Martin, ha sido un placer ser sus anfitriones, valoramos que nos asigne una excelente valoración. Esperamos tener oportunidad de recibirlos nuevamente en Casa de la Palma. ¡Saludos cordiales de parte de todo el personal!

10/10 超赞

Elena

满意:清洁度、员工和服务、住宿条件和设施
Excellent workers,location,and room!!!
2024 年 4 月入住 6 晚
Gerente 于 2024年05月3日 的回复
Elena thank you so much for your visit, we really appreciate your good comments and the great rating you gave to Casa de la Palma. Come back any time! Kind regards.

10/10 超赞

Tom

2024 年 3 月入住 1 晚
Gerente 于 2024年05月3日 的回复
Tom, thank you so much for your visit to Casa de la Palma, we appreciate the great rating you gave us. Kind regards!

8/10 还可以

Kenneth

团体旅客
满意:员工和服务,清洁度
Nice for a short stay. Conveniently located.
2024 年 2 月入住 1 晚
Gerente 于 2024年03月18日 的回复
Thank you so much for your visit at Casa de la Palma!

8/10 还可以

Lesley

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Gerente 于 2024年03月14日 的回复
Thank you for your visit Lesly!

10/10 超赞

Ross,Cedar City

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly and helpful staff!
2024 年 3 月入住 7 晚
Gerente 于 2024年03月11日 的回复
Thank you so much for your visit Ross, we appreciate the great score and the good comments. Kind regards from all of us!

10/10 超赞

Dennis

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean Safe Excellent staff Excellent location
2024 年 3 月入住 4 晚
Gerente 于 2024年03月5日 的回复
Dennis thank you so much for your visit at Casa de la Palma, we really appreciate your great comment. We're so glad to know you had a nice stay. Please, come back any time you want to. Regards from all the staff!

8/10 还可以

Melody

满意:清洁度、员工和服务、住宿条件和设施
Staff was amazing…a 1-kl walk to Madera beach a bit too far for me…. Sidewalks in Zihu are very unlevel….DO NOT take your eyes off sidewalks when walking, I had a hard fall.. The hotel was clean, close to shopping, a bit if walking to restaurants and beach.
2024 年 2 月入住 7 晚
Gerente 于 2024年02月27日 的回复
Melody thank you for your visit at Casa de la Palma, it was nice to meet you and host you. We appreciate the good comments as well. Kind regards from all of us!

10/10 超赞

Janet

与配偶出行
满意:住宿条件和设施,服务设施
Loved everything about the property!
2024 年 2 月入住 2 晚
Gerente 于 2024年02月25日 的回复
Janet thank you so much for your visit, we are so glad to know you had a nice experience at Casa de la Palma. We look forward to welcome you anytime you want to come back. Kin regards from all of us!

6/10 一般

Martin

与家人出行
满意:员工和服务
Small rooms, but I guess good for the price you pay
2024 年 2 月入住 2 晚
Gerente 于 2024年02月25日 的回复
Thank you for your visit.

10/10 超赞

Nikolaj

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
You dont wanna leave this hotel !
Casa de Palma is a small hotel, with outstanding service from the staff. They were SO Nice to us, made us feel at home from the first minute, we got there. They speak perfect english. Everything was clean. I give my best recommendations to the hotel :-)
2024 年 2 月入住 6 晚
Gerente 于 2024年02月17日 的回复
Nikolaj and family, it was such a pleasure to meet you and host you. Thank you so much for choosing Casa de la Palma as your casa in Zihua! We really appreciate your valuable comments, it is so pleasant to know you had a nice experience in here. We look forward to welcome you any other time in the future. Keep enjoying Zihua! Kind regards from all of us.

10/10 超赞

Jose,Sparks

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff are the friendliest and most helpful I have encountered in a long time. Great people. The kitchen turns out a good breakfast. The rooms are clean as is the overall property. A little noisy just because the doors and windows are not the heaviest. Not a big deal though. It’s an amazing value for the price as well. I will stay here again.
2024 年 2 月入住 7 晚
Gerente 于 2024年02月17日 的回复
Micah thank you for visiting Casa de la Palma, we really appreciate your kind comments about your experience here. We are glad to know you had a nice stay with us. Come back anytime you want to! Kind regards from all of us!

10/10 超赞

Daisy

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were friendly and professional. The rooms were simple but clean and very comfortable, the continental breakfast was great. Its in a great location 10 minutes from beach but not necessarily in the heaviest tourist area. Very pleasant place to stay.
2024 年 2 月入住 2 晚
Gerente 于 2024年02月16日 的回复
Daisy thank you so much for choosing Casa de la Palma as your hotel in your trip to Zihua. It was very nice to meet you and Jason. We appreciate the great review, thank you for sharing your pleasant comments. We look forward to welcome you in a future visit to Zihua. Kind regards!

10/10 超赞

Gregory Werner

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 9 晚
Gerente 于 2024年01月31日 的回复
Gregory and Medeleine, it was such a pleasure to meet you and host you at Casa de la Palma. Thank you for your visit, we really appreciate the great rating you have assigned us. We look forward to welcome you any time you want to come back. Kind regards from all of us!

8/10 还可以

philip

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Very friendly staff, internet was in and out but overall had a great time in zih.
2024 年 1 月入住 7 晚
Gerente 于 2024年01月30日 的回复
Philip thank you so much for your visit and your kind review. We look forward to welcome you any time you want to come back to Zihua.

4/10 很差

jaime alberto

与配偶出行
满意:员工和服务
不满意:住宿条件和设施
Se ve que el resto de las habitaciones son cómodas pero en las que nos toco no tenia ventanas o aire corriente, íbamos saliendo de enfermedad respiratoria de manera que tanto el ventilador de techo como el aire acondicionado fueron perjudiciales para nuestro estado. Mucho tuvo que ver que fuera la habitación en pnata baja y encerrada znos sentimos como en una cueva. Eso si el estacionamiento espacioso y funcional a una cuadra del hotel.
2023 年 12 月入住 1 晚
Gerente 于 2024年01月30日 的回复
Gracias por tu visita Jaime!

10/10 超赞

Laura

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Welcoming and central
Very welcoming, nice and central. Lovely breakfast and service.
2023 年 12 月入住 1 晚
Gerente 于 2023年12月22日 的回复
Laura we really appreciate your visit to Casa de la Palma Bed and Breakfast. Thank you for the amazing review, we're really happy about the nice experience you had in here. Please come back any time you want. Kind regards!

10/10 超赞

Berta

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Gerente 于 2023年12月22日 的回复
Berta gracias por tu visita a Casa de la Palma, valoramos la excelente puntuación que nos has asignado. Nos encanta saber que hemos cumplido con tus expectativas. Esperamos tener oportunidad de recibirte en tu próxima visita a Zihuatanejo.

8/10 还可以

Humberto eduardo serrato

2023 年 12 月入住 2 晚
Gerente 于 2023年12月22日 的回复
Humberto gracias por tu visita a Casa de la Palma, esperamos hayas tenido una grata estadía. ¡Saludos cordiales!

10/10 超赞

Rachelle

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean. Very friendly staff.
2023 年 11 月入住 3 晚
Gerente 于 2023年11月28日 的回复
Rachelle and Max, we really appreciate your good comments. We are glad to know you have had a nice stay at Casa de la Palma. We look forward to welcome you any time you want to come back. Kind regards!

8/10 还可以

Bernardo

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Good location Walkable to the beach
2023 年 11 月入住 3 晚
Gerente 于 2023年11月27日 的回复
Señor Iniesta, valoramos sus gratos comentarios, gracias por su visita a Casa de la Palma. ¡Saludos cordiales!

2/10 糟糕

真实旅客

不满意:客房舒适度,清洁度
Habitación pequeña, limpieza muy cuestionable, camas incómodas, mobiliario viejo, aunque el servicio atento y amable. No regresaría.
2023 年 10 月入住 1 晚
Gerente 于 2023年10月27日 的回复
Miguel Angel Rivas Peñalva, si bien entendemos que Casa de la Palma no fue de su agrado y que no desee volver, sin embargo, lamentamos que trate de ocultar su identidad y prefiera mostrar su comentario como anónimo. Aún así, reconocemos perfectamente de quién procede este comentario y la intención de desprestigio al evaluar de forma tan poco confiable su experiencia en Casa de la Palma ya que afortunadamente la gran mayoría de comentarios de nuestros clientes contrasta significativamente con el suyo quienes destacan principalmente la limpieza y comodidad. Seguiremos trabajando como hasta ahora para mantener la confianza y la preferencia de nuestros clientes.¡Saludos cordiales!

10/10 超赞

genie

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Gerente 于 2023年10月17日 的回复
Genie we appreciate your visit at Casa de la Palma! Thank you for your valuable rating, it is a pleasure for us to know you have had a good experience. We look forward to welcome you any time you want to come back.Best regards!

10/10 超赞

LIZETH KARINA

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 3 晚
Gerente 于 2023年10月12日 的回复
¡Lizeth, gracias por tu visita a Casa de la Palma! Agradecemos de igual manera tu valoración, tu aportación es muy importante para nosotros, ha sido un gusto tenerlos en casa. Esperamos tener oportunidad de recibirlos nuevamente. ¡Saludos cordiales!

4/10 很差

Dagmara

2023 年 10 月入住 2 晚
Gerente 于 2023年10月12日 的回复
Since you rate us without any opinion and you left a day before your check out date, we might think you just don't like the place and you were expecting something more. As you read in the description, Casa de la Palma is a small budget hotel that offers all the basic services (even a little continental breakfast) to make easy going guests feel confortable in a very busy street in downtown area. We are sorry we didn't meet you expectations.

10/10 超赞

ANGELINA

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Buen servicio
2023 年 9 月入住 1 晚
Gerente 于 2023年09月8日 的回复
Angelina muchas gracias por tu visita a Casa de la Palma y por la excelente puntuación que nos has asignado. Esperamos tener oportunidad de recibirlos en unas próximas vacaciones en Ziuhuatanejo. ¡Saludos cordiales!

8/10 还可以

MILAGROS

满意:员工和服务、住宿条件和设施、客房舒适度
Home away from home
I loved my stay here in the B&B. The staff were all highly courteous and very respectful. Location to all restaurants, street vendors, shops, and mercado. I came with a clear agenda of what I wanted to do and the front desk assisted me every step of the way, which I was truly grateful for.
2023 年 6 月入住 3 晚
Gerente 于 2023年06月28日 的回复
Mila it was very nice to meet you and host you at Casa de la Palma, we appreciate your great review about your experience here. Thank you for sharing such good comments about us, we look forward to welcome you any time you want to come back to Zihuatanejo. Kind regards!

10/10 超赞

Charles

满意:清洁度、员工和服务、住宿条件和设施
It was great
2023 年 6 月入住 1 晚
Gerente 于 2023年06月28日 的回复
Thank you for your visit Charles, it was nice to host you at Casa de la Palma. We look forward to welcome you soon. Kind regards!

10/10 超赞

Estrella

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
excelente lugar y super recomendado
2023 年 5 月入住 2 晚
Gerente 于 2023年05月29日 的回复
Estrella agradecemos tu excelente valoración, ha sido un gusto ser sus anfitriones en Casa de la Palma. Gracias por su visita, esperamos tener oportunidad de recibirlos en sus próximas vacaciones a Zihuatanejo. ¡Saludos cordiales!

10/10 超赞

LUIS ROBERTO

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was just what I expected. Great value.
2023 年 3 月入住 1 晚
Gerente 于 2023年03月26日 的回复
Luis agradecemos su excelente valoración, nos complace haber cumplido con sus expectativas. Esperamos tener oportunidad de recibirlo nuevamente en su próxima visita a Zihuatanejo. ¡Saludos cordiales!

10/10 超赞

Elio,Axochiapan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Este Hotel es pequeño y acogedor, céntrico, todo muy bien lo recomiendo ampliamente.
2023 年 2 月入住 1 晚
Gerente 于 2023年02月28日 的回复
Elio muchas gracias por tu visita, valoramos tus gratos comentarios y la excelente valoración que nos has asignado. Es para nosotros un gusto tenerlos en casa. Vuelvan pronto!

10/10 超赞

Pamela

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very warm friendly atmosphere
2023 年 2 月入住 2 晚
Gerente 于 2023年02月25日 的回复
Hi Pam! It was nice to meet you and host you, thank you so much for the great rating and review. We look forward to welcome you in a future visit to Zihuatanejo. Kind regards!

10/10 超赞

Lloyd

2023 年 2 月入住 1 晚
Gerente 于 2023年03月15日 的回复
Lloyd thank you for the great rating you have assigned us. It was a pleasure to host you at Casa de la Palma. Come back soon. Kind regards!

10/10 超赞

Bonnie J

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing! Anna and staff are absolutely amazing. We felt welcome and cared for…it felt like family! From cold pool refreshing dips from hot days walking around or at the beach to terrace top beginning or end to your day…this place still our heart!!! The breakfast and service from Danna was exceptional and their great English to help with our tiny bit of Spanish and directions and of things to see
2023 年 2 月入住 9 晚
Gerente 于 2023年02月22日 的回复
Janice and Dave we loved to meet you and host you in this little casa. We appreciate the great review, it is so nice to know you had a good experience at Casa de la Palma. We look forward to welcome you in a future visit to this charming fisherman's town. Kind regards!

8/10 还可以

Helen

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
The room was a bit dark as it was painted brown. But that was ok when you got used to it. This bed and breakfast was charming, the staff really nice, the breakfast enjoyable and sufficient. The coffee was good. It is conveniently located in the centre of Zihuatanejo, close to restaurants, the mercado, shops. It appears to have a dedicated clientele of return guests. All in all, it was a good place to spend a night.
2023 年 2 月入住 1 晚
Gerente 于 2023年02月22日 的回复
Helen thank you for choosing Casa de la Palma as your place to stay in Zihuatanejo. We appreciate the good comments, please feel welcome to this little casa anytime you want to come back to this charming fisherman's town. Kind regards!

6/10 一般

pam

满意:清洁度、员工和服务、住宿条件和设施
Sweetness Abounds
If you're looking for a little place to stay that is affordable, centrally located and with the warmest hospitality ever, then you should book Casa de la Palma. Bring your own pillow if sleeping on hard pillows bothers you. Keep in mind that you will have stairs to climb, and other than the fresh fruit and good cup of coffee, the breakfast has nothing very nutritious or delicious to offer but the breakfast area is quite charming along with the smiling service.
2023 年 2 月入住 3 晚
Gerente 于 2023年02月8日 的回复
Pam we appreciate the good comments, we will continue working hard in order to improve our services. Kind regards.

2/10 糟糕

Victor Manuel

与家人出行
满意:服务设施,员工和服务
HABITACION ISN MANTENIMIENTO
2023 年 1 月入住 4 晚
Gerente 于 2023年02月16日 的回复
Su valoración nos parece incongruente con la satisfacción que usted manisfestó durante su estancia. 1 de 5 es muy poco objetivo ya que en la opinión general de nuestros huéspedes las instalaciones están en óptimas condiciones, de no ser así, usted no habría considerado extender su estancia en Casa de la Palma. ¡Saludos cordiales!

10/10 超赞

Capacitacion

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Na
2023 年 2 月入住 1 晚
Gerente 于 2023年02月8日 的回复
Muchas gracias por su excelente valoración. ¡Vuelve pronto a Casa de la Palma!

10/10 超赞

Kirk

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Delightful place to stay in Zihua with easy access to anything you'd ever want within a short walk.
2023 年 1 月入住 3 晚
Gerente 于 2023年01月31日 的回复
Kirk we are so thankful for your valuable comments, we appreciate you have chosen Casa de la Palma as your hotel in Zihuatanejo Centro. It was a pleasure to meet you both. We look forward to welcome you in a future visit to the pacific coast. Kind regards!

6/10 一般

MARCO ANTONIO

2023 年 1 月入住 1 晚
Gerente 于 2023年01月26日 的回复
Marco lamentamos no conocer más detalles sobre tu valoración.

10/10 超赞

Linda

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I'm in love with Zihua
The hospitality is outstanding! Adorable continental breakfast, super close to the centro/mercado for all kinds of eats and easy to access extremely economical public transportation to lots of destonations.
2023 年 1 月入住 3 晚
Gerente 于 2023年01月26日 的回复
Linda it was so nice to host you both, we really appreciate your amazing review, it is a pleasure to know you enjoy your time at Casa de la Palma. We look forward to welcome you any time you want to come back to this lovely fisherman's town. King regards!

10/10 超赞

Issa

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loves this delightful, local style hotel. All the markets, street food, restaurants and kindness all in one area. The staff is 6 ⭐️ star.
Gerente 于 2023年01月20日 的回复
Oh! Hi Issa, we apprecciate so much the time you took to wrote this amazing review in our profile. It is such a pleasure to know you had a nice experience at Casa de la Palma. It was great to host you and your lovely family. We look forward to welcome you in a future time. Kind regards from all us!

10/10 超赞

John R.

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Safe and clean. Ana was super helpful and sweet. It’s my wife and I here for one night and this is what I would consider a wife friendly hotel. The pool is clean as well.
2023 年 1 月入住 1 晚
Gerente 于 2023年01月20日 的回复
John we appreciate your kind review, it is so nice to know you have had a nice experience at Casa de la Palma and that you felt so welcomed by our beloved host Ana. We look forward to welcome you both in the future.Kind rewards!