Arrived late and reception insisted that my room type is a double instead of a twin, only to realise he made a mistake and apologised because he had a long day. Quite difficult to move luggage to the room as there are steps to get to the elevator. Elevators are very small. Bathroom is constantly wet due to the design of the shower. There is no fridge in the room. Very limited amenities. And the TV did not work at all during our stay. You are not able to control the temperature within the room as there is no thermostat. Internet is quite slow.
Location of the hotel is only the good part of the stay as it’s closed to many restaurants, to the city centre and also to Zurich HB.
真实旅客
2024 年 4 月入住 4 晚
10/10 超赞
Yanshi
2024 年 4 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
非常安静安全
Yanshi
2024 年 4 月入住 1 晚
8/10 还可以
Pu Kang
商务旅客
2024 年 1 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice place to stay
comfortable,nice service, beautiful lobby
Pu Kang
2024 年 1 月入住 2 晚
10/10 超赞
Chan
2024 年 1 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It's really good
The experience is excellent! We enjoy our stay at this hotel
“The hotel wasn’t as good as I expected, but there was a guy at the reception named Alberto who was extremely helpful and did everything he could to make sure we were comfortable. Without him, our stay would have been really bad.”
Mahasen
2025 年 7 月入住 2 晚
8/10 还可以
Karen,Toronto
与配偶出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
good location, rooms are small. friendly staff. Has parking but a bit of a hassle getting the key and transponder every time to get in and out.
Karen
2025 年 7 月入住 4 晚
10/10 超赞
Mark
与配偶出行
2025 年 7 月 17 日
满意:清洁度、服务设施、住宿条件和设施
Excellent location with a good view of the castle from our bedroom. Very clean and well kept and a great restaurant.
Mark
2025 年 7 月入住 3 晚
10/10 超赞
Wendy Louise
与家人出行, 团体旅客
2025 年 7 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Helpful and friendly staff
Good location
Wendy Louise
2025 年 7 月入住 2 晚
8/10 还可以
Russell
与家人出行
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Very nice staff , Proximate location to Old town and very accessible to train station. Very quant meeting area and restaurant.
It didn’t have selectable AC in our room and thought it should be highlighted on the Expedia website in order to be educated before choosing this hotel .
Russell
2025 年 7 月入住 3 晚
8/10 还可以
Matthew
2025 年 7 月 12 日
满意:清洁度、服务设施、住宿条件和设施
Great
Matthew
2025 年 6 月入住 1 晚
4/10 很差
Francisco
与家人及幼儿出行
2025 年 7 月 12 日
不满意:清洁度、服务设施、住宿条件和设施
Would not stay here again!! After reading good online reviews, we decided to book this hotel for a couple of nights while visiting Zurich. Upon arrival, front desk customer service was underwhelming. In the room, floor was dirty and overall very old. Hotel provided a pack and play for our son which had a hole in it. Hotel room does not have AC and the fan we had was broken and very dirty. When asked for a new one we were told they didn't have extras and ended up getting the fan from the lobby which was very small and barely cooled. There is also a lot of noise from the street. Breakfast was okay.
Francisco
2025 年 7 月入住 2 晚
10/10 超赞
Brian
与配偶出行
2025 年 7 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Brian
2025 年 7 月入住 4 晚
10/10 超赞
William
与配偶出行
2025 年 7 月 9 日
满意:清洁度、服务设施、住宿条件和设施
Charming hotel with lots of character and a family business feel. Our room on the 5th floor was a very good size with a fairly comfortable king-size bed and 3 windows ( 1 in the bath) overlooking the city. The bathroom was large as well with great water pressure in the shower. No AC in the room but a Dyson fan was in the room for our use. The location is great. 6 minute walk to the train/bus station. 10 minutes to the lake boat tours, restaurants, bars and all the main sights. Staff was very kind and helpful. Highly recommend this little gem.
William
2025 年 7 月入住 3 晚
2/10 糟糕
Brandon
团体旅客
2025 年 7 月 8 日
不满意:清洁度、服务设施、住宿条件和设施
July 5th 2025, I checked in the Hotel Scheuble. This hotel in Switzerland boasts on being at a level superior however be warned this is not the case. While the lobby of the hotel is quite inviting with air circulation and provides an almost cool Mediterranean breeze and atmosphere, this is the only positive attribute of the entire hotel. The elevators are incredibly small and do not fit any luggage beyond carry on travel size. The issue for me is my hotel room had no air circulating. We are the middle of summer with record breaking temperatures all over the world. After addressing this concern multiple times, I was provided a fan in my room which made the situation worse. Eventually I was moved to another room on the first floor. This room was a little cooler because it was on the first floor and had better ventilation However, this room was not properly cleaned from the previous guest that checked out and reeked of loud perfume. To make matters worse the air unit in the newest room stopped working at around 3am. Thankfully I only spent 2 days there and will not be returning.
Brandon
2025 年 7 月入住 2 晚
4/10 很差
Peter
团体旅客
2025 年 7 月 7 日
Unfortunately the sheets had red stains all over them which made me very concerned. They also denied A/C saying it was for eco purposes. I would not recommend them as they are not the friendliness when you address acobcern.