Arrived late and reception insisted that my room type is a double instead of a twin, only to realise he made a mistake and apologised because he had a long day. Quite difficult to move luggage to the room as there are steps to get to the elevator. Elevators are very small. Bathroom is constantly wet due to the design of the shower. There is no fridge in the room. Very limited amenities. And the TV did not work at all during our stay. You are not able to control the temperature within the room as there is no thermostat. Internet is quite slow.
Location of the hotel is only the good part of the stay as it’s closed to many restaurants, to the city centre and also to Zurich HB.
真實旅客
於 2024 年 4 月住了 4 晚
10/10 優異
Yanshi
2024 年 4 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
非常安静安全
Yanshi
於 2024 年 4 月住了 1 晚
8/10 不錯
Pu Kang
商務旅客
2024 年 1 月 14 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
nice place to stay
comfortable,nice service, beautiful lobby
Pu Kang
於 2024 年 1 月住了 2 晚
10/10 優異
Chan
2024 年 1 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It's really good
The experience is excellent! We enjoy our stay at this hotel
“The hotel wasn’t as good as I expected, but there was a guy at the reception named Alberto who was extremely helpful and did everything he could to make sure we were comfortable. Without him, our stay would have been really bad.”
Mahasen
於 2025 年 7 月住了 2 晚
8/10 不錯
Karen (Toronto)
伴侶同遊
2025 年 7 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
good location, rooms are small. friendly staff. Has parking but a bit of a hassle getting the key and transponder every time to get in and out.
Karen
於 2025 年 7 月住了 4 晚
10/10 優異
Mark
伴侶同遊
2025 年 7 月 17 日
讚好:整潔度、設施服務和住宿狀況
Excellent location with a good view of the castle from our bedroom. Very clean and well kept and a great restaurant.
Mark
於 2025 年 7 月住了 3 晚
10/10 優異
Wendy Louise
家人同遊, 多人同遊
2025 年 7 月 15 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Helpful and friendly staff
Good location
Wendy Louise
於 2025 年 7 月住了 2 晚
8/10 不錯
Russell
家人同遊
2025 年 7 月 14 日
讚好:整潔度、設施服務和住宿狀況
Very nice staff , Proximate location to Old town and very accessible to train station. Very quant meeting area and restaurant.
It didn’t have selectable AC in our room and thought it should be highlighted on the Expedia website in order to be educated before choosing this hotel .
Russell
於 2025 年 7 月住了 3 晚
8/10 不錯
Matthew
2025 年 7 月 12 日
讚好:整潔度、設施服務和住宿狀況
Great
Matthew
於 2025 年 6 月住了 1 晚
4/10 欠佳
Francisco
親子同遊
2025 年 7 月 12 日
不滿:整潔度、設施服務和住宿狀況
Would not stay here again!! After reading good online reviews, we decided to book this hotel for a couple of nights while visiting Zurich. Upon arrival, front desk customer service was underwhelming. In the room, floor was dirty and overall very old. Hotel provided a pack and play for our son which had a hole in it. Hotel room does not have AC and the fan we had was broken and very dirty. When asked for a new one we were told they didn't have extras and ended up getting the fan from the lobby which was very small and barely cooled. There is also a lot of noise from the street. Breakfast was okay.
Francisco
於 2025 年 7 月住了 2 晚
10/10 優異
Brian
伴侶同遊
2025 年 7 月 11 日
讚好:整潔度、設施服務和住宿狀況
Brian
於 2025 年 7 月住了 4 晚
10/10 優異
William
伴侶同遊
2025 年 7 月 9 日
讚好:整潔度、設施服務和住宿狀況
Charming hotel with lots of character and a family business feel. Our room on the 5th floor was a very good size with a fairly comfortable king-size bed and 3 windows ( 1 in the bath) overlooking the city. The bathroom was large as well with great water pressure in the shower. No AC in the room but a Dyson fan was in the room for our use. The location is great. 6 minute walk to the train/bus station. 10 minutes to the lake boat tours, restaurants, bars and all the main sights. Staff was very kind and helpful. Highly recommend this little gem.